Best car i ever bought. Everything i expected from a really nice salesman with years of experience…read more Kept me at ease and very knowledgeable.

The best second hand car dealer that I have ever visited. The owners are very customer focused and…read morewill treat you well. They are very receptive if you have any problems and will try to sort things out for you. Not like some of the dealerships her take your money then want nothing to do with you. You will pay top price for the cars but at least you will get peace of mind and that is worth a lot in my book!

It was a surprise to be charged £40 for fitting a car battery when the website says under "Car…read moreBattery Fitment" - "Groves battery fitting - unbeatable fully fitted prices with main dealer level of quality & finish". So after searching for the right battery on their site it returned a price of £193. When it was fitted and I went to pay, I was very surprised and disappointed to be charged the £193 + £40 for the 20 minutes it took to swap it out. Groves Batteries website should be far clearer about the fitting charge.

Been using Groves for Years now. Yes you can sometimes buy cheaper, maybe, but if thats all you…read morewant and all that is important to you then have a word with yourself. Service, advice and buying the right product for your application and knowing they stand by their batteries is much more important to me.

Have been using the centre for six years now and have had fantastic service on every occasion…read more Mechanics are very knowledgeable and professional and service is second to none. The value for money is outstanding. Thanks to Craig and all the guys.

Very poor service from a very unprofessional man. Completely unnecessary work carried out and a…read morehigh price charged for it. A complete refusal by the owner to even talk about a refund even though the exact same fault is still on the vehicle that I first went in with. I have since taken it elsewhere and the fault has been easily dealt with and rectified at half the price! The fault had nothing to do with the shiny, expensive new part that this garage decided to charge me for.

Family business and Andy is always very friendly and helpful. Look out for him behind the bar at…read morethe beer festival in the summer, too. Have bought two cars from this garage, no regrets. Good stock, reasonably priced.

Initially a positive buying experience but one that was soured when I drove home and realised there…read morewas no spare key. This was never mentioned and I now have to fork out a further £96. At the very least I feel this should have been pointed out to me. I did ask for a replacement key to be provided but they refused.

This is one for the garage part of this site. Since…read morereturning back to Cheltenham in 2020, this garage is definitely the best for everythong you need. I started with MOT's great service Dave does a 1st class job and is very diligent in his inspections. Since 2020 joining them is Ryan, a top notch guy very friendly and helpful accomadating the customer with great satisfaction. My car needed some work after the MOT, Ryan booked it in at the earliest convience and my car was back o the road in no time. They are a good garage with honest pricing and great workmanship. It's good to still have this type of business in Cheltenham, it's friendly, honest and the best garage in town for MOT's and repairs. I highly recommend them to anyone. John V

This is the garage that I use for all of my car servicing and repair work. The most important thing…read morefor me when finding a garage is honesty. I dont mind if it slightly more expensive but as I know nothing about cars I just want them to be honest with me as to the problems with my car. So far Newent auto centre has caused me no problems at all. they accept credit cards. The only small issue I have is that it is very difficult to find somewhere to park your car when droping it off. I usually end up leaving it in the middle of the forecourt and they move it but i would prefer some extra room.

What a great team Mark and Ursula make! My son had a…read moreproblem with intermittent faults on his brake and indicator light on the rear of his 2011 Renault Clio. Despite a few attempts from the local garage the fault kept coming back (after we spent quite a lot of money...). A quick google and I found that C.A.R.S are relatively local to me so sent in a web enquiry on a Sunday afternoon. Ursula called me on the Monday morning and after an we had a chat she booked me in with Mark for the Friday morning (the only day I had off that week). I met Mark and he quickly discovered what the issue was and set to fix it. Mark explained about the fault and showed me where it was which will be very handy for the future. During his work Mark realised the (cheap) bulb the garage supplied was at fault so replaced that with a quality one, he also noticed a tracker device installed on the battery which we had no idea was there! From start to finish Ursula and Mark have been brilliant, the fees for the work are reasonable and I have already been recommending them to friends and family. If you any problems with your car electrics please go straight to the experts rather than a garage, you'll save yourself time and money! Thank you Mark and Ursula, I hope not to have to contact you again about my sons car, but I suspect another fault will no doubt appear!