"Excellent care and outstanding service. The caregivers are kind, professional, and dependable. We…read morefelt supported every step of the way. Highly recommended!"

My father lived at the Lynn Valley Care Centre for the last two and half years of his life. The…read morestaff were always so kind and they provided very compassionate care for my father. They were always so caring and thoughtful towards him and our whole family, we really felt that he was safe and well taken care of at the home. Also, his end of life care was handled with such sympathy and kind-heartedness, it was a tremendous blessing to our family. We are forever grateful.

I want to compliment that staff at Cedar Springs PARC. My mother lived there for the last 3 1/2…read moreyears of her life. She moved there when she was 92. Until then she had lived in her own home, so it was an enormous transition. She was treated so warmly and lovingly by the staff there. Change is hard, and much more so at her age. As her only child, I couldn't have asked for a better new home for her. She moved so all of her family could be nearby, and it turned out to be an ideal situation. Cedar Springs Parc gave her a social life that kept her busy and active for her remaining years. I will forever be grateful for the staff making her feel so vital and alive and for encouraging her to live a full life.

The staff is wonderful, and they do a great job! My father moved in this past June and has settled…read morein very nicely. Food is great and the rooms are kept very clean.

my mom had suffered a major stroke due to an extreme sedentary conditions that promoted blood…read moreclothing in-spite of her being on maximum medical treatment for ischemic infarction. The way the event was handled was dangerously neglectful and caused her almost her life. The care aide did her job better than her superior. She called me promptly as she suspected something was wrong although there is a language barrier. LPN needed to be told to take the patient's vitals, to call 911 etc. When someone is experiencing a stroke, time is of an essence, LPN should know this. The facility did not have an aspirin at the nursing station facilitating hundreds of elderly. The LPN was playing a video game (on his phone) during the residence stroke event, having to be prompted to keep an eye on her vitals so we can report to the ambulance team any observable changes when they arrive. Aging is never easy, and health challenges are inevitable, but neglect, incompetence, and lack of compassion of this institution and its leaders should be addressed immediately before more people are harmed. If you are a senior with a handicap expect to be neglected and abused in this facility. If you do not speak English or speak a little English don't even think about staying in this inhuman establishment. My mother together with our whole family has had the most horrible experience. The management and administration team are inconsiderate and uncompassionate for the facility that operates with vulnerable seniors. Shameful! Most care staff are trying to be nice. I feel bad for them bc the management is making their job unnecessarily more complex. They are doing their best in spite of the vindictive leadership. God is our witness. One judgment I fear is God's. To Him all the glory. John 8:32 This is response to the Administration Director at Seton Villa's comment: Our family has lost trust in your ability to address issues competently and compassionately. You had two and half years to show what kind of a facility and management you are and how you care for those most vulnerable. We tried every possible diplomatic process with you until we ran out of options other than proceeding legally. You have left blind woman, with complex post-traumatic stress disorder that does not speak English in complete isolation, neglected her physical, medical and mental health needs, basic hygiene, her specialized diet needs and only God knows what else that we are not aware of. As a manager who made decisions that profoundly affected this elderly's life, I hope you are ashamed of your leadership and impact your choices affected someone in your care. I am happy to talk about this. If and when you change your perspective and are willing to work with us in mitigating the situation that is causing my mom to live in complete isolation, with no social, emotional or physical stimulation for 90% of the day, then please contact me. I look forward to hearing from you.

What a fantastic service Call the Grand kids provides. It was just what we needed for my Mom who…read morewas still living on her own. The staff are fantastic, caring and are always available to help whenever we needed them. My sister and i are both working and have our own families so sometimes it is difficult to get to Mom, Call the Grand kids bridged that gap for us so we didn't feel guilty.

I first went to HealthX as I was suffering from extreme dizziness. Matthew listened carefully, did…read moresome testing and then diagnosed it as VOR. He assigned some simple to do exercises and began treatment using IMS. The results had been amazing. I look forward to going for treatment as I know once it is over I will feel so much byetter. Although we are still continuing treatment, I am able to begin walking and other exercise with renewed confidence. Since starting treatment I have had two nasty falls and again Matthew has "worked magic" to help keep me active. He is extremely professional, understanding, personable and skilled. The office staff always greet me with a warm smile and make me feel comfortable immediately. On days I was too "spinny" to drive they helped reschedule with no lectures! I highly recommend HealthX. I am so glad that I found them. They have helped me regain quality in my life.

Karen is the best. Great Physio Therapist!! Always fun to…read morechat with. She makes you feel super comfortable and listens to what your needs are.

Opal Vancouver is located at 438 W King Edward Avenue, Vancouver, BC…read more Type of Care : 1 to 5 Type of Care Rating: 5 / 5 Opal is highly rated for its "Continuum of Care" model, which allows residents to "age in place" without needing to move as their needs change. 1. Type of Care Rating: 5 / 5 Opal is highly rated for its "Continuum of Care" model, which allows residents to "age in place" without needing to move as their needs change. * Independent Living: Luxury condo-style living for active seniors. * Assisted Living: Support with daily activities (grooming, medication) while maintaining autonomy. * Complex & Licensed Care: 24-hour nursing support, on-site physicians, and specialized memory care. * Intergenerational Focus: Unique programming that encourages interaction between seniors and younger generations (children's play areas, family dining). 2. Care Quality Rating: 4.8 / 5 The care quality is consistently praised for its professional yet compassionate approach. * Staffing: Includes 24-hour Registered Nurses (RNs), healthcare aides, rehab assistants, and an on-site dietician. * Wellness: Features a Natural Wellness Spa with a Himalayan rock salt sauna, hydrotherapy, and infrared saunas. * Activity Programs: A diverse range of physical and mental engagement, from Tai Chi and Qi Gong to music and art workshops. * Dining: Highly acclaimed "farm-to-table" culinary program. Unlike standard care homes, they offer authentic Asian-influenced cuisine (dim sum, live seafood) and fine dining options. 3. Office Experience Rating: 4.7 / 5 The administration and "front office" experience at Opal is designed to mimic a boutique luxury hotel rather than a clinical facility. * Management: Operated by Element Lifestyle Retirement, known for high-end hospitality standards. * Ambiance: The reception area features a Steinway & Sons piano and a fireside library lounge, creating a welcoming first impression. * Communication: Reviews highlight an "attentive but not intrusive" staff attitude. The administration is noted for being "expert and helpful" during the transition and move-in process. * Security & Tech: The facility uses integrated state-of-the-art technology for resident safety and office efficiency. ** Opal Vancouver is located at 438 W King Edward Avenue, Vancouver, BC Type of Care : 1 to 5 Type of Care Rating: 5 / 5 Opal is highly rated for its "Continuum of Care" model, which allows residents to "age in place" without needing to move as their needs change. 1. Type of Care Rating: 5 / 5 Opal is highly rated for its "Continuum of Care" model, which allows residents to "age in place" without needing to move as their needs change. * Independent Living: Luxury condo-style living for active seniors. * Assisted Living: Support with daily activities (grooming, medication) while maintaining autonomy. * Complex & Licensed Care: 24-hour nursing support, on-site physicians, and specialized memory care. * Intergenerational Focus: Unique programming that encourages interaction between seniors and younger generations (children's play areas, family dining). 2. Care Quality Rating: 4.8 / 5 The care quality is consistently praised for its professional yet compassionate approach. * Staffing: Includes 24-hour Registered Nurses (RNs), healthcare aides, rehab assistants, and an on-site dietician. * Wellness: Features a Natural Wellness Spa with a Himalayan rock salt sauna, hydrotherapy, and infrared saunas. * Activity Programs: A diverse range of physical and mental engagement, from Tai Chi and Qi Gong to music and art workshops. * Dining: Highly acclaimed "farm-to-table" culinary program. Unlike standard care homes, they offer authentic Asian-influenced cuisine (dim sum, live seafood) and fine dining options. 3. Office Experience Rating: 4.7 / 5 The administration and "front office" experience at Opal is designed to mimic a boutique luxury hotel rather than a clinical facility. * Management: Operated by Element Lifestyle Retirement, known for high-end hospitality standards. * Ambiance: The reception area features a Steinway & Sons piano and a fireside library lounge, creating a welcoming first impression. * Communication: Reviews highlight an "attentive but not intrusive" staff attitude. The administration is noted for being "expert and helpful" during the transition and move-in process. * Security & Tech: The facility uses integrated state-of-the-art technology for resident safety and office efficiency. ** This review was inspired by a close friend's family experience, which prompted a deep dive into what is often described as the "deluxe version" of senior care. By combining personal testimonials with current industry data, this assessment explores how Opal by Element redefines the standard for luxury retirement living in Vancouver.

Beautiful place for grandparents to stay. Organized meals and those living there have their own…read moreapartments. Staff is very organized and friendly. The food is excellent and I constantly hear from all the residents about how much they like the food. In my opinion the food is too good and it makes it hard for them to keep off the weight