Very pricey for not that great of quality... I honestly feel like I was going to break a couch that…read moreI sat down on! Maybe that's telling me something... But I only weigh 185... I don't know the quality to price ratio was off quite a bit for me

Very attentive and helpful! I disagree with the other review, there is a huge variety of qualities…read moreand prices. You buy what you want ;)

To start I'd like to say we've done business with them for more than five years and never missed a…read morepayment or had a problem. I'm talking we've gotten washers, driers, sleeper sectionals(which they delivered two different halves and put them together, we had to call them back because we realized it wasn't just the light, it really was two different colors), a dresser, a dining set, and more. Until the last two items we bought. One was being ordered for us, so it was more of a wait. One item was on the showroom floor and was able to be delivered the next week. As the delivery boys were coming into the house the second time, after looking at the spot the dresser was being placed, one of them was actively saying bad things about our house. Such as describing it as a "dirty ass house. And they want us to take something into the basement past piles of shit". 1. Our house is not a "dirty ass house", it's cleaned daily and we have air purifiers on both levels. 2. Neither of these men, nor anyone that works for Hard Hat has ever gone into my basement. They have no way of knowing if there are "piles of shit" down there or if the floors are so clean that you could eat off of them. If there was a problem with where we wanted it delivered to it should have been told to us when we purchased the item AND DELIVERY. 3. We paid for delivery and were told that everything was fine and paid. Him cussing about us and our house while walking in, with me right there to hear, was the first we knew that something was up. He was caught on two different cameras walking into my front door saying this. It goes without saying that we canceled the order that we were waiting on. Tonight we're talking to our oldest, whose room they took the dresser to and were left alone it to set it up for a short time. She said "I've been looking for the $10 from my room, but it's been missing since the dresser got put in. I can't find it anywhere." Huh. The funny thing is, we also got the guy on camera complaining about tips. It's just $10, but it was from a little girl's play kitchen and she was saving it. If he took the $10, I hope he enjoyed that $10 and you enjoyed the loss of over $1,000 when we canceled our order. What is the point of buying local if you're going to be treated like crap for being a loyal client that always pays their bill?

I went in to look at a sectional they had for sale I thought it was beautiful and it would look…read moregreat in my front room but my husband said that we would have to wait until ours wore out it is still to new to buy a new one

The vernal store is a great store very friendly and helpful the manager and employees always goes…read morethe extra mile to help and get what u need.

This store sets their customers up for a fall, promises of same as cash but then they double talk,…read moreduck and hide from your payments in order to have you go over the 90/120 days and charge astronomical interest. You wind up paying triple the amount. You're better off ordering online.

HOW BAD DO YOU WANT TO OVER PAY FOR YOU FURNITURE I wanted a…read moresofa set it was priced at $ 1959.00 I found the same set at Rc in slc for 849.00 It was NOT ON SALE.. The oak house is a total rip off I would drve to hell and back before I would shop there.

f I could give 0 stars I would. I have the worse experience with this place multiple times, it's…read moreabsolutely absurd how bad their customer service is. First they sold me a washer and dryer that quit working in less than a week and the proceeded to tell me to call the manufacturer to get it fixed instead of replacing it with a new one. The manufacturer then told me it would be a month or two to replace the part. All the while I'm driving 20 mins to the laundromat. The did not care until my husband said something. Then we went to get bedroom furniture and I asked for the same payment date as my last purchase, they assured me they could do that. When my furniture arrives it is completely different then what I had purchased. We were stuck with the set for a month while my new set came in. They said that they wouldn't charge me until the correct set came in like they were doing me a favor, thanks a lot. Then we got the furniture and was told everything would be okay now. A month or so passes and I see that they double charged me with no past due amount, I call and ask for a refund and tell them that they constantly are messing up. Then I was told everything would be fine again. Next month rolls around and I get a bill for a past due amount of $675. I call AGAIN and ask what's going on. They said I didn't make a payment until January when I got my correct set in December. I told them they have messed up again and they denied any wrong doing and told me I was at fault. FAIR WARNING!: Do not buy anything from them! They don't take accountability and could care less about defrauding you into buying crappy furniture and appliances

I called in an important special order for a special little girl. The clerk was very nice who took…read morethe info. Then I got an email verifying the order. The flowers were delivered in a timely manner. Then I got a delivery verification with a picture of the order. I was very pleased with the arrangement. It was beautiful & appropriate. I'm very pleased & will definitely use this florist again.

Unprofessional business at times. Only concerned about greed, not the customer, in my opinion. Many…read moreissues aren't always solved.

This is a company that specializes in duplicitous business practices, setting their customers up…read morefor multiple service calls by simply diagnosing larger problems one fix at a time. One would expect a service call to entail troubleshooting and diagnosis, often followed by a need to order a part and then return for installation and resolution of the issue. However, this firm simply installs the first broken part, waits for you to call again and then advises you that even though is the same appliance that they just worked on, the cycle starts all over with a brand new, completely billable service call. It's hard to find a trustworthy, reliable and honest company to work with. Be assured that Heber Appliance is the opposite of every one of those characteristics. Avoid them as you would the plague.