My partner was admitted as an urgent case with bladder blocked with blood clots and urine…read moreretention. and catheter problems . The reception was not at all friendly but we eventually made it to a room where a male nurse tried to change his catheter . Not very reassuring or kind when the patient was in terrible pain. actually screaming in pain. The nurse adjusted the catheter which was full of blood and I think fitted a new tube . All the while the patient was screaming in agony . Then a (black) nurse arrived to check his blood pressure . Also very cold and unfriendly . Eventually after many hours he was taken to another area where the doctors were and this time a lovely nurse helped him and gave him some water. Later on a doctor came and seemed to understand he had this dreadful pain but still trying to adjust this catheter. . It was so bad I blocked my ears and was eventually taken to the relatives room nearby and a lovely nurse gave me a cup of tea . I could still hear the dreadful screaming but eventually I had to get home and called a taxi with help from some of the very sympathetic staff. They were all English and lovely , I have to say. I am not racist by the way, just saying the truth of this. I got home after about 9 hours . I stayed as long as possible and am I glad I did ! I gave my partner some support I believe in a terrible situation It gave me nightmares when I got to bed. I think a lot more care and sympathy at the initial reception would be most valuable and getting all the staff to be kind like the good ones are . I always thought Bournemouth Hospital was very good but now I think its a matter of luck how one is treated . He also appears

A very modern building, in fact a very clinical maze!…read more If you feel like getting lost, this is a good place to be. If you are visiting someone, you can be pretty sure that the grapes in the bag will be somewhat dried out before you locate your patient. I no longer visit here! It seems certain operations are carried out here and so people have to travel all the way here. Very strangely, the maternity unit cannot cope with any type of complication, so some mothers are transported to Poole for cesaerians, blood transfusions, etc. I think the blood transfusions are set up before they leave Bournemouth! A lot of mothers end up in one hospital whilst their babies are in another. Parking is tricky in that you invariably nd up as far as possible from where you need to be.

Usually known as 'PALS' this is a way to make a complaint about the way you or a relative have been…read moretreated in hospital. Someone can help you fill out the form if you wish. I do recommend this service if their has been incompetence of any sort, as it helps to improve the NHS. The complaint is investigated, staff interviewed, and a decision is made, but you appeal the decision - but it;s very informal and non threatening. Available at, or through each hospital nationally.

A tiny hospital for acute cases only. Very well run, and with very friendly staff…read more I delivered a course here a short while ago, very interesting that was. Indeed. Swanagerians are a strange breed! Super view from the driveway here, it overlooks Swanage Bay and Ballard Down. I did see an ambulance here once.

Dr Donnan is far and away the best doctor I have every known. He always makes time to talk, does…read morenot rush you, listens to your concerns and remembers who you are. He is kind, compassionate and just an absolutely lovely man. I cannot rate him highly enough. The surgery itself, I never have to wait long for an appointment, all the staff are kind and helpful, Judy who was my midwife sometime ago is just amazing and the nurse who takes my blood is lovely, kind and never hurts. I think it is a wonderful doctors surgery.

I went to Darrell Watkinson with poor sleep due to hip and leg pain, and poor walking and…read moreflexibility due to the same. Darrell quickly discovered the cause, and after some sessions with him and his expertise, I was improved 95%, and since, have enjoyed life renewed. In fact, he gave me my life back. His approach is of a dedicated professional, with true compassion and humanity.

Dr.Darrell Watkinson has helped me with sciatica and headaches, he is very thorough and…read moreknowledgeable and got me back on feet and feeling better quickly. Dr. Darrell also has helped my Father In law get relief from lower back pain with great effectiveness. I highly recommend Dr . Darrell.

Located in a fairly new building, this is a well organised health centre. With a large waiting room…read morethere is no chance of feeling uncomfortably close to other patients whilst awaiting your turn! For nervous patients the far end of the waiting area has a lovely fish tank, popular with children and next to a good selection of childrens toys. The surgery operates a touch screen booking in service, which means no more queues to book in with the receptionist! They also have an intercom system which saves the staff time as your name comes across a tannoy into the waiting area advising you which treatment room to go into. The staff are generally all very friendly, and although it is quite a modern surgery it has all the personal touches you would associate with a traditional one!

Superb small local GP's surgery, the first one in Southampton that you can actaully get reasonably…read moretimed appointments that aren't a week away all the time. Easy to get hold of on the phone, friendly and helpful. When you register you get a free health check up as well. The doctors and nurses are friendly and you generally get to see the same one every time you go back!

one 'rating' star is too manyread more

The Maternity unit of Poole Hospital. It is in much need of rebuilding but has state of the art…read moreequipment for premature and poorly babies. Happily the majority are born happy and healthy. A very warm building for obvious reasons, and the staff are amazing. They know all about cold white cabbage leaves. Homebirths are supported, waterbirths and there is the low risk unit for practiced Mums.