North Island Medical, with PA Joshua Sands and his nurse Jason, is a clinic to avoid! After almost…read moresix years of care, I was forced to find a new provider. My issue could have easily been avoided. I have taken the same medications for many years. I lost my job in July and started a new one in November, which began with a new insurance plan in December. This new insurance requires prior authorization for two medications; the insurer has its own portal to complete the prior authorization. Jason refused to use the given portal, and no one else can complete the form, so I am screwed until I can see a new provider and establish care.

I have been a patient at North Island Medical for nearly 5 years. My provider is Joshua Sands. He…read morehas provided me with excellent care. He listens, is not judgmental and offers options for my care. I have several difficult conditions and Joshua has helped me find the best treatments for my needs. Joshua Sands is a knowledgeable provider that genuinely cares about his patients.

They are no longer taking new patients. I asked him if I could become a new patient because I went…read moreonto Tricare for life and they said sure just have your medical records sent over to us the Navy clinic tried to send my records over to them and then they said sorry we're not taking anyone.

I have been reading with chagrin a lot of negative comments about this clinic and in particular…read moreabout a particular care provider . I did not need to attend this Clinic as I am retired Maybe but once I reach 65 years old and was primarily under that umbrella of Medicare instead of Tricare I searched another Primary Care Facility. I have found this facility to be amazing. I can get an appointment within a week the staff was friendly and caring. There is a lab on site and that is very convenient and your results come in quickly. I would also like to say that my primary care physicians Joshua Sands and if it wasn't for Joshua Sands I might not be here today . Because he ordered a test for me when I turn 65 that I assumed was part of every blood test I've ever had in the military or out . But it wasn't and he specifically asked me if I had this particular test because at my age there was something that should have been looked at I assumed that everybody did it and he informed me that it wasn't . And said I would like to have you tested for this and I'm like okay and I was and thankfully for Joshua Sands I took that test I think some of the criticism was a bit petty compared to the positive aspects of somebody who takes the extra step to ask the important questions that's why I like the facility and that's why I would recommend it to anybody and that's why I would recommend Joshua Sands as your primary care physician.

Changed wait time from 30 to 90 minutes, currently waiting (we arrived at 3:30pm, appointment was…read morescheduled to be at 4. Only went in at around 5:20pm and left at 6:28 pm

These people are terrible. My sister called two weeks ago with an urgent medical issue, numbness,…read moreswelling, and tingling in her head, one arm, and one leg, asking for an appointment. They told her she had been dropped as a patient for not paying a 15 dollar co-pay. She asked if she could pay it now, because she didn't know about it, and she was willing to pay a late fee as well as the co-pay. The receptionist kept repeating over and over, "YOU HAVE BEEN DROPPED AS A PATIENT. YOU NEED TO FIND A NEW DOCTOR. WE SENT YOU A LETTER BACK IN MAY." Of course, she never received a letter in May from this office but she was polite and thanked the receptionist and hung up the phone . THIS WEEK, my sister went to the post office and found she had a certified letter from Whidbey Internal Medicine saying she had been dropped as a patient that was dated LAST MAY. This doctors office never sent a letter in May and when they realized their mistake, they sent her a letter NOW dated in MAY. Since it is a certified letter, she signed for it, so we have it on record now that she never received a letter in May and she received a letter in September that was dated in May saying she was no longer a patient. These people are criminal. She still has not been able to get an appointment with a new doctor as a new patient, she has not been able to find a new doctor with availability and at this point her symptoms are worse, whatever is happening internally in her body continues to progress and she has lost vision in one of her eyes. DO NOT GO HERE. There is a lawsuit coming and if my sister dies, it is their fault.

Hands down the best doctor I have ever been to. She will actually listen to you and provide you…read morewith amazing care. Highly recommended.

Dr. Jungels rocks. My wife and I have been following her wherever she goes. She's got the whole…read morepackage.

My PCP is Mark Taylor and both my husband and I have excellent service with him and his medical…read moreassistants! Yes, there was that time when the front desk paid more attention to the person on the phone than to me

Went to doctor Lindsay for my annual check up and has was wonderful. Great bedside manner and she…read moretook the extra time to get to know me and make me feel comfortable. The staff are very professional and friendly too. Got my annual and blood work all done really quick with no delays. Would definitely recommend her.

Dr Kahn has been our family Doctor for 9 years. He is the most skill and compassionate physician we…read morehave had the had the pleasure of seeing. He is very clear in lamen terms what is going on and if he senses you know something about medicine he tune his rhetoric To your level. We have been through regular and crises care with Dr Kahn and his lovely staff. Appointments are made within a day or two and he also has a no appointment need walk in clinic on the weekends. We love this man and do yourself a favor and make an appointment with him. By Lisa Meador and Kerry Heaps

From the owner: A private primary care medical practice for those who want a doctor who is more Marcus Wellby and…read moreless Doogie Howser, where the phone is answered by a person not a machine, and where you can be actually be seen by your doctor when your are sick. Where your doctor is a person, not a corporation.

Dr. Ebersol is the best primary care physician I have ever had. She is very sincere and genuinely…read morecares about her patients. She always listens to me thoroughly and makes sure my needs are met. There have even been times where she has given me better advice than a specialist in a specific field. I'm currently trying to convince my dad to make the drive out here to make her his PCP because I know he will be in good hands. I recommend her to anyone that needs a doctor they can trust.