After my wife realized between connecting flights, that our confirmed pick up time email WAS NOT…read moreconfirmation at all. It would require another follow up silly email for reconfirmation. We went from a long, stressful travel day to anxiety ridden panic for 2.5 hrs b/c we weren't sure if we had a ride to our hotel 45 minutes away at 10pm. By the grace of God, our angel Emanual showed up! I'm not sure how it works in Puerto Rico, but I know that drivers have a option of picking and choosing their jobs in the STATES and because this was last minute, far away, late at night, of course no one wanted to do it, I'm sure. For 2.5 hrs Christa was freaking out. When we landed and saw Emanual confirmed our pick up!!! He lifted 1000lbs off her shoulders. You could see the instant relief Emanual gave her before we even met him. He greeted us with a smile and a great personality, even though it was late. It's our first time there, and he was extremely helpful and full of information on the way to the hotel. Not only was he a safe driver but he was also a knowledgeable tour guide. We stayed at the Ritz Carlton Reserve and hotel uses this company. That's how we got introduced to them. We may not always stay at the Ritz Carlton but we will 1000% be using this car service and requesting Emanual every visit

Royal Star Transportation - Puerto Rico Fantastic company -…read moreyou must work with them! They are fair, honest, and incredibly communicative. My clients absolutely loved their services. The vehicles were clean and comfortable, and the chauffeurs were professional, knowledgeable, and personable from start to finish. From the moment they picked up at the airport to the hotel drop-off and throughout various excursions, they went above and beyond. They offered great suggestions, knew the area inside and out, and provided excellent recommendations. The chauffeur experience was flawless, the bookkeeping was seamless, and the constant communication and confirmations were outstanding. Thank you again, Royal Star Transportation, for delivering such a remarkable experience for my clients!

Friendly service that's on time. Used to get from Hyatt…read moreRegency to the airport. Very comfortable ride in a luxury vehicle.

Absolutely incredible experience. Jonathon helped us out last minute to get from San Juan to Ceiba…read moreto the ferry. He was very prompt to respond and arrive on time, getting us dropped off with plenty of time. Fluent is English and Spanish. He was nice and very helpful with recommendations. Highly recommend!! Will definitely be using again!

Puerto Rico Shuttle Van service was awesome! I booked them 4x and all drivers were courteous and…read morekind. There was an issue with a group of people who got dropped off at the wrong spot and our driver asked if it was ok that they come in the van to get dropped off at the wrong spot. If they didn't come with us, they would miss their cruise ship. We believe in karma so we of course said it was fine. The van could seat 20+ people so we were fine with it. Traffic was insane and our driver never showed any frustration. Overall, I highly recommend booking with Puerto Rico shuttle. They consistently said alerts to confirm your rides and if you need to contact them, they are quick to respond.

All of our drivers were early for our pickups. They were all very friendly and communicative. The…read morevehicles were not top of the line luxury vehicles but the company makes up for that with the service and price provided. If you don't need a super luxurious ride, then I would definitely recommend this shuttle service.

If you're traveling to Puerto Rico, BOOK KEITH AND HIS TEAM--NO QUESTION!…read more Keith and his team at Luquillo Beach Taxi were the reason our entire bachelorette trip was beyond spectacular. With a group of 10 girls, our biggest concern was finding reliable transportation, especially since Ubers are not easy to come by in Luquillo Beach. Thank goodness we met Keith on our first night--seriously, we all agreed he was sent from above! From the start, Keith went above and beyond to accommodate us. He was there for every single ride we needed, always on time, professional, and incredibly personable. But beyond that, he brought the energy, the laughs, the best music and the best vibes! He wasn't just a driver--he became a true friend to all of us. Keith made sure we felt safe, cared for, and stress-free the entire trip. He had the best recommendations, helped us plan our outings, and even surprised us with Puerto Rican souvenirs we'll cherish forever!! He even handled our chaotic airport departures--everyone had different flight times, one friend's flight was delayed until 4 AM, and Keith still showed up with a smile, ready to take her 30+ minutes back to our Airbnb. This man is a legend. If you want a seamless, fun, and truly blissful experience in PR, Keith is your guy. We love you, Keith--we'll be back!!!

My group had an excellent experience with Luquillo Taxi. Keith drove us from SJU airport to Ceiba…read moreferry terminal and did the return trip a few days later. He was communicative, polite, timely, and had advice for us about activities to do on our trip. I would absolutely recommend Luquillo Taxi!

George was our tour guide! And he was absolutely fantastic! He really took care of us . Made sure…read morethat we had a blast and were safe. 10/10 recommend.

My review is specifically about the bioluminescent Adventure to the South West part of the island…read morecalled la paraguera. Julian was our driver and tour guide into this quaint small town with a Caribbean vibe and gave us the right amount of peace and quiet but information to keep us entertained and interested. We were definitely able to see the micro Organisms in the water The evening came upon us. We even had little toddlers and babies with us and he was very patient when they were crying in the right there. He gave us the time that we all needed in the the water to experience the magic. A nice dinner was a pleasant surprise before we hit sunset and got on the boat. Our cost was $398 for a couple. Pretty steep, but a once in a lifetime experience.

My family recently travelled to PR before and after our cruise. I arranged transportation from the…read moreairport to the hotel, hotel to the cruise terminal, the terminal to the new hotel and hotel back to the airport. I couldn't be more satisfied with the service or the price. Highly recommend.

Unreliable pick up times and terrible customer service experience!…read more I searched for over an hour the day I decided to book with GO (Puerto Rico) Airport Shuttle for my mom, so I felt like I had done my research and picked a great company to take good care of her. The website was easy to use and the prices were fantastic too. The trip from the airport to the hotel went smoothly with no complaints. Unfortunately, for the most crucial part of the trip, back to the airport, the whole experience went downhill. I personally called in my mom's reservation and the girl who booked the trip asked for her departure time and suggested a pick up time of 2 hours before it, which we all agreed to because it sounded like plenty of time. Unfortunately, the driver arrived late with enough of a delay, that it made my mom miss her flight. Already upset about the predicament, she called the shuttle company while at the PR airport to request a refund and was met an angry rebuttal and accusation that it was our fault for only requesting a 2 hour window. When my mom informed her that is was her company that suggested the pick up time, she adamantly denied it therefore calling us liars. The following day I promised my mother that I would help handle the issue. My attempt was to kill them with kindness, so I called and spoke with Crystal who was also polite, but gave me the total and obvious run around. I asked to speak to someone who could handle the refund and she informed me "she" was gone for the day, but would pass along the information because she herself was going to be off the following day. When I inquired further about the person's contact info, she then corrected herself to say that "his" name was Jose (which, by the way, is almost every man's name on the island). Then, coincidentally, she immediately remembered that he was on vacation and didn't know when he was returning. I asked if anyone else could help, but she said she didn't know who else could refund charges. She then vowed to continually follow up until I got a refund, but I'm still waiting and I'm calling BS. If you have nowhere important to be, then by all means, use this company cause the fees are reasonable - If you value your time and want respect, choose another, more highly rated shuttle company on the island. You deserve to enjoy your vacation! Happy travels!

Josue is a great professional taxi driver and I can really highly recommend him. He is also…read moreoffering private tours on request, just send him a message and he is doing his best to give you a good time.

From the owner: Ceiba Ferry Transfers offers safe, reliable, and private transportation from San Juan to the Ceiba…read moreFerry Terminal and Ceiba Airport. With over 10 years of experience, we specialize in stress-free transfers for individuals, couples, families, and small groups traveling to Vieques and Culebra. Our professional drivers ensure on-time pickups, comfortable rides, and peace of mind so you never miss your ferry or flight. Book online today and start your island adventure relaxed, not rushed.

I filled out the online form for cab service. I was given a quote for $55 dollars from the Sheraton…read moreto SJU...something didn't quite add up...I paid the highest surcharge in the world on Uber when I arrived and it was $35. I went to the lobby of the hotel and asked how much a cab typically cost and they quoted $21 plus $1 for luggage. I understood that I requested a early 4AM pickup but that still doesn't justify the price gouging. When I told the respondent through text that $35 was all I was willing to pay for this short ride he or she responded 4AM; 10 minutes 80mph. It was at that moment I knew this was not the place for me. I ended up with Uber for $21 with a surge. Now the Uber driver gets a nice tip.

In time to pick me up. Car clean and smelling great. The driver was very friendly. If you need a…read moresave transportation this is the service to use.

Driver arrived on time and was very knowledgeable, accommodating and kind!…read more Thank you!

10/10 experience with Welas every single time. We live in Rincon for half of the year & when we…read moretravel down we bring our 4 pets & usually 6-8 bags. Arelys has always made the trip from San Juan to Rincon so easy & relaxing. She is always on time, has a huge van that has a ton of space for all of our things & still enough room for us to be very comfortable, we feel safe while riding with her, she is so friendly & kind, & seeing her waiting for us at the airport with a big smile on our face is the best welcome home every single time.

We have used this service dozens of times over the last few years, we travel to the island about…read moreonce a month. They are very professional, the communication from the office and the drivers are excellent, vehicles are very clean and new. Very happy with this service and highly recommend them.

Easy to book and phenomenal customer service!…read more I booked my rides from and to the airport for this upcoming week. Online was easy and got quick confirmations of my rides. Unfortunately, I had to cancel the trip, but spoke with Naomi Sanchez who was able to cancel my reservations with no charge to me. She was extremely friendly and professional. When I have to fly back to PR, I will definitely be contacting PR Green Transportation due to their excellent service. If they treat a customer this well on the phone, I would assume the rides & drivers would be just as good, if not better! Thank you for the positive experience!