The first time I came almost didn't make me come back. I wasn't so impressed with customer service,…read morethe second time I came was very different. Everyone was very welcoming. Everyone said "welcome in." Mr bald eagle ended up helping me and he was super helpful, he made the checkout process easy and helpful on the products I had questions on. He showed me a couple selections and made it easy to choose a product. After that I've been coming here more often and the service is good. It's a big store with lots and lots of products to choose from. The prices are also good. They have a good selection on cheap prices and high prices.

The pricing is OK but the moving pricing boards are hard to follow and the explanations of the…read moreproducts online do no include the strain profile showing its properties. It is not far off the freeway but I found it odd that there was a cop on the corner each time I went over the course of two months...The employees were friendly and the store was clean.

Staff was patient and hooked us up with the best selection of weed in the PNW! Thank you Paigeread more

(Spokane Location Review) I was a loyal Apex customer for…read moreapproximately eight years, but my recent experience has completely changed my opinion of this organization. On May 29, I used an Apex ATM that failed to dispense cash. Although no money was received, my bank account was immediately debited. I reported the issue to staff right away and spent nearly 45 minutes in the lobby on the phone with my bank. During that time, no one appeared to take ownership of the situation, and the ATM remained available for other customers to use without being marked out of service. The following day, I spoke with a male manager who acknowledged that there had been an outage with the ATM provider. He explained that my transaction, along with those of numerous other customers, had been impacted and that several people had been charged despite not receiving their funds. He assured me that if I encountered any issues obtaining a refund, Apex would assist by providing video footage or working directly with my bank and the ATM provider. Unfortunately, when I called back to request that assistance, I spoke with a female manager whom I believe was named Alesia. Her response was dismissive and unprofessional. Rather than helping resolve the issue, she questioned my credibility because I could not recall the name of the manager I had spoken with nearly two weeks earlier. Given that this incident reportedly affected multiple customers, I found her reaction both surprising and disappointing. Mistakes happen, and technology fails. What matters is how an organization responds when customers need help. In this case, I experienced a lack of accountability, poor communication, and unprofessional customer service. Based on my experience, I cannot confidently recommend Apex. Customers deserve to feel that their concerns--and their money--are being taken seriously when problems occur.

Nice place, great staff friendly and informative regarding product. Decent prices. Good parkingread more

If zero was possible they should get it. Slow and rude. Left and went to another place.read more

Excellent service, friendly, helpful and great prices. I…read morehave tried many but they have been my go to for 10+yrs. No discount for medical but it's less expensive than the medical cannabis shops I have been to. They have everything you'd need beginner to expert. If they don't have what you are looking for in stock they have an alternative and that doesn't happen very often.

online ordering is good if you actually ever get what you ordered, 20:1 capsules and again i get…read more1:1 capsules after asking to make sure. 3rd time. will just go to smokane from now on.

The staff is so friendly, helpful, & cheerful! I love them! Good variety of weed & products.read more

I highly do not recommend this business and I am extremely disappointed with my service and over…read more$125 worth of concentrate product. I purchased a total of 6 concentrates of 5 different brands, I selected a brand then asked for the female budtenders INDICA recommendations considering there are no labels or markers on the products in the case. Without labels or any case light you have to trust the budtenders to do their job by knowing the strains they carry....which she absolutely did not come to find out as I Google literally every strain in my bag.... I am now sitting with 6 different SATIVA HYBRID strains that are doing absolutely nothing for me, There is no reason to go to this shop for any significant purchase. I feel very ripped off honestly and I do plan on letting my local friends know of my experience here.

Needed green in Spokane and this was highly rated and I can see why. Huge selection, great prices…read moreand really nice budtenders. I got what I needed and it was way cheaper than the place before. Very clean inside, not busy, but it was right after they opened. Located in a shopping center and has a prime location with other shops and food and gas stations nearby. My hotel (and others) was also located nearby which was great. Hours are 8am-11pm M-Sat, and 8am-10pm on Sundays. Will be back when in town!

Stopped in here to get a cappuccino real quick before a walk around the neighborhood. Service was…read moresuper friendly and fast. Cute little shopping area in the front of the store.

Have always been extremely helpful. And they know their product well. I love that. They are a…read moremedical marijuana store.

Friendly staff, very helpful. They understand my price point and showed me several options. I'm…read morevery happy with what I picked out. Prices were equal to what I see in town.

The service was top tier, friendly customer service and great deals, probably one of the best weed…read moreout here so far .

What a sweet little spot by the Spokane Airport, great selection for a smaller dispensary. The…read morestaff are very friendly and welcoming , very helpful with all my questions. Good deals and prices, will stop in for sure next time I am in town!