Excellent service, friendly, helpful and great prices. I have tried many but they have been my go to for 10+yrs. No discount for medical but it's less expensive than the medical cannabis shops I have been to. They have everything you'd need beginner to expert. If they don't have what you are looking for in stock they have an alternative and that doesn't happen very often. read more

Why even offer online ordering? I watched the ENTIRE LINE OF WALK INS get helped. You just left us hanging out there. STOP DOING ONLINE ORDERS IF YOU CANT KEEP UP. I will quit using you. This is RIDICULOUS. And you keep making it worse read more

online ordering is good if you actually ever get what you ordered, 20:1 capsules and again i get 1:1 capsules after asking to make sure. 3rd time. will just go to smokane from now on. read more

Store is always packed, and super slow. Not usually a problem, they have decent prices and deals most of the time and a good selection. The time required in store is ridiculous, amd they have 0 problem letting people jump their line. In fact, when customers call people out for cutting, the non cutter gets told "we dont need this energy, knock it off." What a joke. When you have 20 people in line and you let people cut what's the point in a line at that point just let everyone bump rush the counter. read more

, got confirmation the order was ready, and when I they told me they had sold it to someone else. I they hadn't contacted me and they said they didn't have my number, but literally in her hand was both my phone number and my email address. The manager tried to come over but rather than apologize and try to work something out she got testy and basically said that's the way it is too bad. I buy an ounce a week and I won't do business with them again. They also refuse to answer their phone or emails. read more

Locals Canna House is a super clean dispensary in The (Spokane) Valley. A little different than what we're used to in San Diego. Actually, a lot more user friendly. Just like walking into any grocery store, just different products. LOL! Prices were good, staff was super firendly and helpful. Large on-site parking lot. read more

Not happy with my first experience at this dispensary. Went online to their website to check pricing on a particular product and was happy to that not only did they have the product I wanted, it was on sale as well! So I sent my sister there because she was headed in that direction anyways. She ended up calling me to tell me that the price they were saying it was ended up being almost double the price I saw on their website. The gentleman told her that the only way to get that price was if I order online. So I had already downloaded their app, so I asked her, to ask him if I just added the products to my shopping cart in the app, if we could get the advertised price(which by the way never said anywhere that it was only good for online orders) he said he would honor the price so I said great go ahead and pick up 10 of that item. Well... as it turned out, they still charged $2.00 over the advertised price on each one which was an additional $20.00 extra. She felt horrible when she got back, she kept apologizing for not paying better attention to what they charged. and I had to tell her it wasn't he fault and to stop crying . I hate when I feel like people take advantage and are dishonest, just to try to make whatever sales goal they are expected to meet. I spend several hundred dollars every month to buy this product that seems to be the only thing that can help me sleep and thought for sure this was going to be my new "go to" spot for my meds moving forward, but that is obviously not going to be the case. I also noticed that the management seems to have started ignoring negative reviews, so my trust level with this establishment now is pretty much down the drain. I'm sad but not mostly only because I had high hopes for this place. Check your receipt before leaving this dispensary, because I suspect that this is something that is not unique to this one time situation. read more

terrible no online only line don't come here they are very slow this company does not pay for enough people to work here. Online ordering is supposed to have a separate line no longer. Gucking sucks read more

Nice people who took their time and answered my questions. Made their suggestions.ileft happy.

I am a 78 year old woman and I use an edible indica infused fruit chew for nerve pain caused by chemo. I have used several edibles over the years and easily gotten help with my selections. People here are friendly and patient. I usually go at about 9:30 am and it's not busy then. read more

They were great at helping you figure out what would work best for you and they were super helpful about giving advice. They have a wide variety of options for customers and make sure that you remember to be smart when doing anything pertaining to weed. I love that they care about the knowledge and safety of their customers and how they truly care about you feeling comfortable there. read more

Came in with my mom today for the first time. She has fibromyalgia. Natalie, one of the bud tenders working today, was very informative and patient, as we both had a lot of questions, trying to find the right things to help my mom with her pain management. The edibles we ended up choosing were a good value, and there was a great selection to choose from. Big shout out to a well run, and well informed business in the industry. read more

Really enjoy the atmosphere and the overall vibe of the employees, even when there is a longer line then usual the employees get through everyone quick and efficiently. Not only are they awesome, their prices are unbeatable. They have the biggest discount section I've seen in a dispensary. read more

really bad customer service I didn't have anywhere to leave my sister since we use Uber and because I took her in with me there was a girl with a green hair just treated me really bad and said I can't serve you anymore because you brought a kid I explained to her and she also was extremely rude and was shouting for no reason really really bad place even a couple people in front of me complained really bad customer service !!!!! read more

ordered online watched them take everyone on the walk in line. still waiting... ordered online for quicker pick up since I have a lot of things I need to get done read more

Locals Canna House - Cannabis Dispensaries Near Me - Spokane Valley, Washington

I'm a medical patient and I come to this store all the time they have the friendliest staff that will cater to what you need I just wish they were a medical marijuana store but they're very knowledgeable they know what they're talking about and anything that you hear for them I would 100% back it's anytime I've taken advice from one of the bud tenders I've got some of the best bud I've had in my life 100% back this store My car is a testament to it I have six local stickers on my car and I've actually been pulled over by the cops because of my local stickers if I knew how to post pictures of my car in the stickers I would to show you what I'm talking about but I'll be by your store today so it's all good I'll talk to you then read more

Very disappointed with the customer service I just received. I have a defective/leaking cartridge, and though I've been a loyal customer for years and have never had to return a product here, I was told that they would not honor the return policy because "it's more than half gone". first of all that's not true as the oil isn't all settled at the bottom, and what is gone is because it's leaking. there's more than enough choices for smoke shops in the valley, I guess I'll have to take my business elsewhere. read more

Nice selection of bud and bud products. Also, they had a nice selection of specially reduced price bud for sale as well. Friendly and helpful staff. Will be back again for the Indica based THC capsules which work wonders for sleeping soundly at night! read more

Local's has a wide selection and helpful budtenders. While they are frequently very busy, I appreciate that they seem to have enough staffing to make things go quickly. The only reason I docked a star is because they're not the greatest about advertising sales. I'm subscribed to their text alerts, but the ads they send only mention a very few products, whereas other dispensaries will advertise, for example, all prerolls on sale or everything from a certain farm is on sale. read more

Came in today before my trip back home, Doreena is so nice and helpful! She made my day! Thank you so much!

Was just in with no mask , as well as a handful of other customers . The guy in front of me refused to wear one when asked and was still helped , as soon as I refused I was told I won't be served. I spend so much damn money here . Will no longer support locals after this event. read more

Beautiful shop! They have a great selection of both cannabis and glass at this well maintained shop. The workers were constantly cleaning and organizing which is extremely important in this industry! This will be a new must stop in Spokane Valley! read more

This is the second recreational store I've been in. I had been going to another place on Trent on the recommendation of a relative because it was close - I was satisfied with the products from there, but after walking in and being ignored for another customer that was a lot cuter than me, I got back in my car and wound up at Locals Canna House for a real treat. Just having had a tooth extracted, I was looking for an alternative to the narcotic that my doctor prescribed and I can't smoke because of the procedure so I was looking into edibles. The lady (wish I could remember her name) who greeted me when I walked in took the time to listen and offered a perfect solution for my case. She directed me towards the drinkable stuff, which is effective and delicious. I was impressed with their store layout, products, and ESPECIALLY the professionalism of the staff here compared to the other place I was going. Although it is further out of my way on my daily routine, this is now my new stop when I am need of some quality cannabis products. read more

Best dispensary in the entire zip code !! So many things to choose from and the best customer service around

I have been going here since day one, always had good service but as of today I will be going elsewhere! When I am denied my rights as stated by law and a employee or bud tender as they are referred to, demands my personal medical information to be able to buy weed?! Because I refuse to wear a mask due to medical issues and I tried to tell her about the ADA but she told me she didn't have to follow that here. read more

Cool little spot. Service is great and they have a good variety of products. Sign up for the rewards program. They also send texts when they have specials. read more

Went into my usual local cannabis shop only to be REFUSED service for not wearing a mask. Responded letting them know that I have several medical conditions and am not required to wear a mask. Budtender then went as far and asked me for a doctors note! Stating that if I don't have a copy of one stating my conditions that they will not serve me. According to HIPAA regulations, businesses are not allowed to ask you that and especially not allow to discriminate against a persons medical condition. Never going back and I will spread the word to all people I know who support this business. Furthermore I will push back in any legal way my lawyer sees fit. read more

Outstanding store! The locals in the name isn't just for marketing, the majority of their stuff (90%+) is local to Spokane county, and that's huge to me. I really try to keep my money local. The staff is really friendly and knowledgeable, they never seem to mind answering questions and just shooting the breeze when they can. The store itself is very nice. Very clean and we'll laid out. The example tables are really cool, giving the consumer a very nice preview of the product. The variety they carry is outstanding, from flowers to wax to vape to edibles, they have it all and then some. This is THE shop to get it! I will no longer go anywhere else, as long as they exist, they have my business! Oh, almost forgot, they are the ONLY place that offers a veteran and medical discount! Thanks for keeping it local! read more

If I could give my bud tender, Ashley (double nose piercing) 20 stars, I totally would!! I am a medical MJ patient in my home state, so while visiting Spokane, I stopped in to grab a little something for insomnia and neck pain. I walked up and Ashley immediately asked what I was looking for. I told her strain & price range and she proceeded to hook me up with the most bomb a$$ cartridge, flower, & pre-roll EVER!! Not to mention the Keurig cannabis coffee pods!! And, she also hooked me up with a 10% discount when I presented her with my States medical MJ card. I wish my state had quality products & quality bud tenders like these here at Locals. Thanks again, Ashley, for hooking me up for the week I am here!! Definitely check out Locals if you want quality at a great price!! read more

Today, July 6th 2020, was my third time visiting Locals since the pandemic began in March. Two of those times I left since there were 25+ people in the store and no masks. Today I went in, there was still more than ten people total (not including employees) only 1 customer wore a mask in the 10 minutes I was in there. One employee was even WEARING THE MASK WITH HER NOSE EXPOSED! When I politely asking if they were enforcing the mandated mask rule, she said "Well they know the risk and until we are told to refuse service by the government, we won't be turning non-mask wearing customers away." I'm immunocompromised and I have been a loyal customer since opening day. I regret to say, due to the employee being so rude and for the safety and myself and others I come into contact with, I will be boycotting this store. Media has been contacted and unless I hear back from a manager, that story will become public. There are lots of cannabis retailers in Spokane, I recommend another place that cares about the safety of their patrons, especially since a lot of customer go there to get CBD's (like myself) to help with chronic health. You have a heightened duty Locals Culture House which leaves you open to lawsuit. Please, for the sake of your business, please do more to ensure our safety and train your employees to express professional responses when a customer shows concern. Very disappointed..... read more

Locals Canna House - Customers not wearing masks - Cannabis Dispensaries Near Me - Spokane Valley, Washington

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bought a cartridge and it broke the same day and had the receipt and the package and tried to return it the same day and they wouldn't allow me to even though they said I could earlier read more

This is my favorite and primary one stop shop for all my smoking and toking needs. The staff are friendly, approchable, knowledgeable of their craft, and make me want to keep coming back for that excellent customer service. Not to mention their products always satisfy, whether they be in flower, edible, or other forms. Fair prices can't be beat here as well, and make sure customers like myself keep on coming in time after time. Shout out to the Locals crew for being such hard workers and always delivering a fantastic product and frankly much needed service with a marvelous attitude to match. One Love Locals read more

I used to love locals... They used to have great customer service and a friendly environment. the last 3 times I've gone there have been poor experiences. The final straw was when I bought a bong that was poorly blown and wouldn't percolate unless you filled it to the neck. I never used the piece, but they wouldn't give me a refund. they did offer me a discount on a new piece which was the same as my military discount. The clerk was rude and refused to get a manager for me. I discourage anyone from shopping here. read more

This is, by far, the best shop in Spokane. I'm not a local but I feel like one now - these budtenders are always on it, the guys could learn something from the girls BUT still the best, clean meds and there's always a deal list or 3 read more

This is a great place! The sales associates are super friendly and helpful, also very knowledgeable. We appreciated that we felt welcomed. They are one of the few that have a menu online, which is done quite well in my opinion. "Highly" recommend this establishment!!! read more

This store won me over for a short time. The last few times I have been in the staff is in such a hurry to herd people in & out that they don't have the time for quality customer service. The budtenders I have spoken with are not very knowledgable about terps at all & unwilling to find answers. They also dont offer many options of terpenes on their products. Allergies cause me to look for this info & your staff couldn't help.... Jesse at Cinder was more then willing to give me the info I needed to complete his sales:-) maybe better luck with future customers. read more

These guys are the best. They carry the smaller grows, tier 1 and tier 2 mostly with exceptional quality. If you get the chance have a talk with Danica, she knows her strains and is a great all around person. Come here once a week because I'm treated with the upmost respect and fair quality prices. read more

Locals Canna House is the best spot! Staff is great and they are more than willing to help you find exactly what you want. They always seem to be getting new items which is great to always be able to try something new if you want. Definitely recommend to anyone in the area! I will be back very soon. read more

This is my go-to shop for all my cannabis needs. The staff is always super helpful! I highly recommend Locals!

I really enjoy visiting Locals Canna House due to the amazing atmosphere, along with the friendly and knowledgable staff. They have an extremely wide variety of products and seem to be always bringing in new items. I never have issues finding exactly what I'm looking for whenever I visit. Finally, they allow me to bring my dog in! read more