During COVID Times I was interested to see how she was doing. She sanitizes EVERYTHING and she uses…read morethis amazing mask with hooks so the string doesn't touch the mouth. She always wears a face make with her mask that has the hooks. Safety is first in mind. 1-2 customers I side at any time. Not to mention she is the best at what she does. I ALWAYS come here when I am in town. I trust no one else, even years after moving out of flagstaff! Thank you for everything!

I came here for a henna tattoo and was very pleased with my experience! The woman who runs this…read morebusiness is so sweet and kind. She is very talented and did a wonderful job with my henna. My tattoo lasted about a week and a half but would've lasted longer if it were somewhere other than my hand since I wash my hands a lot. The part on my wrist lasted about three weeks since it wasn't washed as frequently. Strongly recommend this business if you're looking for henna in Flagstaff!

I don't normally write reviews, but I feel the need to explain my negative experience at this spa…read more I reached out to Kati, the owner, twice via email to voice my concerns and no one replied back to me. So, I have decided to write this review. I had an appointment on Monday at 2:50pm for a custom facial. This was my first time to the spa. Kayla was my esthetician. She seemed very nice. The problems began when I got on the table. It was really cold in the room. I guess I expected the table and blankets to be warm considering it was snowing outside. When she started the facial, I just felt she had little to no experience in what she was doing. I have had many facials, and this was by far the worst I've ever experienced. I couldn't even relax and enjoy it because it was so bad. She was also wearing gloves that were too big for her hands, and it just felt so bad on my face. I've never had a facial where the esthetician wore gloves. I am an ER nurse, and I haven't had a facial in over a year. I was really looking forward to this. For a $155.00 facial, my expectations were high. I booked the Custom Facial online and the description I copy pasted below from Vagaro. Custom Facial $155.00 Our Custom 60 min Facial with L.E.D. is a tailored experience designed to address your unique skin concerns. Our skilled estheticians will assess your complexion and create a personalized treatment plan just for you, this facial is all about catering to your specific needs. Walk out with a happy glow that is uniquely. Book Now The facial started at 2:50pm and ended at 3:30pm. That was only 40 minutes, not 60 minutes in the description. There was no LED. There was no assessment of my complexion to create a personalized treatment plan. She didn't talk to me at all during the facial. There were a few extractions which she mostly just concentrated on my nose. I felt she was distracted or something. There was no pressure at all used when she was trying to massage my shoulders. It felt awful. I literally couldn't wait for it to be over. I felt ripped off to be honest. I would not recommend this spa to anyone after my experience.

I have so many friends who go to Kati for lashes and waxing, and I've only heard great things!! I…read morecan't wait for a lash tint and for a wax from her! Will be scheduling soon

I just completed my last visit under my laser hair removal package. My experience with each visit…read morewas amazing!! I had Renee for this last visit and Logan for all my previous visits. Both girls were GREAT and made me feel so comfortable!! I was greeted and offered a bottle of water each time I came in. The office is so cute and cozy, which adds to the comforting feeling. I see real results from my time with Allure!! I will absolutely be back for more and will recommend to anyone looking for these services!

Mary gives such a nice facial! She massaged with the perfect amount of pressure. My skin is GLOWING…read moreafter the derma-plane got the dead skin and little fuzz off of my face. It was a great way to relax after a busy Memorial Day weekend. I highly recommend Allure and Mary for a facial.

I was super-nervous to get my first post-COVID haircut after my stylist quit. I am delighted to…read moresay I LOVE my new hair after Candace cut and styled my hair yesterday! She suggested my bob and told me all about each of the products she used to make my hair "just so". I'll certainly be going back in 6 weeks as she suggested. The massages were nice. I could get used to feeling extra pampered.

Amber RUINED my hair. These photos are from the haircut she gave me a week ago. My previous stylist…read moreknew how to create well blended layers, but sadly she moved out of state. In one sitting, Amber destroyed more than a year's worth of perfect haircuts. I have texted her about this (see photo) and her response was "unfortunately there are not many people who can have a cut that is layered, thick and course, well-blended, air-dried, kinked from a ponytail and not freshly brushed and still look great." (My hair had been brushed before I took the photos and had not been in a pony tail, not to mention the fact that previous stylists have been able to make my hair look great.) I asked for a refund. She refused saying I had to give her a chance to "stand by her work" and let her try to fix this. I refused - for obvious reasons. I also discovered that she charged me for my generous (and much regretted) 30% tip based on the cut PLUS merchandise (see photo). When I brought this to her attention she said that's the way SQUARE calculates tips, and if I'd wanted to know how the calculation was being performed I should have asked! I asked her to refund at least the tip since I am clearly not happy. She also refused. So much for standing by your work. Finally after several exchanges she decided to refund only the portion of the tip calculated on the cost of merchandise since there was "some confusion." Luckily I was able to have most of the damage repaired by a competent stylist, though it will take some time for the damage to completely grow out. The stylist who fixed my hair said the cut Amber gave me was "objectively bad," and it looked like she either didn't know what she was doing or didn't care. Either way, buyer beware.

Called but no return call. Then 2 days later I received a text with their booking information…read more Called again and got connected with a stylist via text.... Where's the personal touch?

The owner gave me a chop job. Terrible cut…read more She wouldnt even correct all her mistakes. No refund or hair repair. The most messed up hair style Iever had. You have been warned

By far the BEST waxing (skincare) appointment I have ever had in my entire life! Leah is absolutely…read moreamazing! Not only in her professional waxing skills and talent, but her overall interpersonal skills and personality is to die for! Stay Local and visit The Wax Room in Flagstaff, AZ!

I am a first time waxer. Leah made me feel very comfortable with the process, she is very…read moreprofessional and skilled at what she does, and super great person to talk to. She was able to fit me in same day and made the process smooth as possible. The office was clean and simple, nothing fancy. I'm very satisfied with my first manzilian, feels so sexy and smooth.

I had the best experience with Mandy, and I am absolutely in love with my highlights! She is…read moreincredibly thorough and detail-oriented, and you can truly see her passion in the care she puts into her work. Mandy is kind, friendly, professional, and so attentive to what you want. she really listens and delivers even better than you imagined. My hair turned out gorgeous, and I couldn't be happier. I 100% recommend Mandy to anyone in Flagstaff looking to get their hair done. She's truly amazing! Thank you so much, Mandy!!

My mom and I got manicures and pedicures here. The ladies here were very kind to my elderly mother…read more She was embarrassed about the state of her toenails but they said kind words to her and made her feel good. My mani lasted three weeks and pedi is on its 4th week. Super job and we'll be back again.

Becky is amazing! I felt totally pampered, and my nails look gorgeous. She uses healthier products…read morethat make a real difference. Five stars all the way!

Becky is so personable and just absolutely a rockstar when it comes to her services. she did…read moreexactly the nails I had envisioned for my big vacation coming up. she cares about her clients, her business, and her work, and it truly shows! thank you Becky!