This was the worst CPA that I have ever went to. The lady that did our return was flat out rude…read more She made audible sighs when we had some questions on the return that they prepared for us. Then after we paid them they never submitted our return. After more than a month, I called them asking about our return and they admitted their mistake. When I asked for a partial refund since they completely dropped the ball the receptionist said "Oh please I can only say that I'm sorry" Looks like next year we will either do our returns through TurboTax or go to a friendly H&R Block. At least they won't be outright rude

I had planned to do my own federal income tax returns this year (individual and business), but when…read moreTax Day arrived, I realized that I needed more than TurboTax. I needed some professional assistance. I filed for extensions and began looking for help. I called a firm that I had used two years ago, but they were too busy. A Google search gave me a couple of names, including Halloway and Associates. I made an appointment and was in their office the next day with my paperwork. The person that I worked with (Donna) was intelligent, professional, and courteous. Throughout the process, communication was very good. They let me know what additional info they needed from me, and they responded promptly to my emails and phone calls. Their fees were reasonable, and I was very pleased with their work!

Worst customer service out of any tax company I've ever used. Angie does not return phone calls…read more I'll never do business here again.

I needed a last minute official translation and notarized document and Angie delivered!read more

Nancy restored my faith in finding an honest, caring financial advisor. She helped us through a…read morecrucial time with both our business and personal taxes, answering every question and making a stressful situation so much easier. Highly recommend! And so happy we found her!

I sent an email to STA after seeing their sign outside their office. It was after hours, but the…read morevery next morning I received a phone call from Nancy, who was absolutely receptive and caring! After a brief discussion, I asked to send her an email snapshot of my income tax dilemma. She immediately texted me her info, and I sent my request! She immediately responded to my email and had fantastic news for me! I was totally blown -away by Nancy's customer service skills! I had been trying to get help from my old actg. firm (who I was faithful to for 15 yrs) in VA - I just moved to TX in January. They basically ignored me for 2 months. I definitely recommend Seaside & Nancy if you need actg or tax help! She's a professional and a ROCKSTAR! She really understands customer service!

I give it 2 stars only because the initial response on a Sunday was prompt. But there was no follow…read moreup and failed to schedule as offered availability for next day. Not even a courtesy response indicating service requested could not be performed after repeated requests over 2 days.

quick and professional service highly recommended the business. Great phone etiquette as well…read moreservice delivery