Michael Rose is an OUTSTANDING CPA and wonderful man! Over the past 15+ years I have used his…read moreservices consistently and faithfully, as a loyal customer who also readily referred numerous friends, colleagues, and family to Michael Rose, CPA. However, over the past 5-10 years as he has scaled his business, the level of service has declined (first, a few minor mishaps here and there or things overlooked on my tax returns as I dealt with new, my guess, seasonal workers who never really took the time to know me or my finances beyond quick conversations). I saw less and less of him and more of other random employees handling my taxes. (It's fine, I guess. I'm not a millionaire, so perhaps he has bigger clients to tent to?!) His personal touch and friendly face was always a source of comfort during what could be an otherwise stressful time: tax season. The major issue I have -which has led to my final decision to take my business elsewhere- is with the front office staff which was at one time run by nice, friendly women but have now been replaced by Michael's wife "Ledy". She is rude and lacks basic customer service. Most of all, given that a large portion of Mr. Rose's clients are African American, she could use a course on "cultural competency" and learning how to speak to black folks versus talking down to them or like she is above them! I would conjecture that the frequent turnover in office staff is due to her poor management "style" and lack of respect. It's too bad that she has gotten in the way of what was once a wonderful professional relationship. Thanks to her attitude combined with the other personnel changes in the business, I will most definitely not be returning!

I was looking for help beyond taxes. He is supposed to be a financial planner. I was seeking…read moreassistance with retirement accounts. He charged me $150 for something I could have easily looked up at home. I don't think he had any idea of how to answer my questions regarding payouts to lower my taxes on inherited IRA accounts. Complete waste of money with no answers.

Maria at Advanta Tax is absolutely the best in the business. I came to her with a stressful IRS…read moreissue, and she handled everything with professionalism, confidence, and incredible expertise. She explained every step clearly, stayed on top of communication, and delivered real results. What felt overwhelming at first became completely manageable because of her. If you're dealing with tax problems, don't hesitate to call Advanta Tax. Maria is the one you want in your corner. Highly recommend!

For all your taxes needs, Advanta Tax is the place to call. I have tried different CPA throughout…read moremy years. Searching high and low, all I can say is Maria the best in the business. I've been with Maria for 3 years now. Her expertise is beyond my expectations. Her staff is very helpful, professional and responsive to all my concerns. No complaint here !

I needed a CPA this year. I have 3 W2s to reconcile, and I cashed out a 401K attached to my prior…read morejob. Do I believe the CPA, Garrett Owens is competent? Oh yes. Do I think he's good at explaining tax realities? Definitely. However, Mr. Owens seems to be laboring under a preconceived notion the IRS is a good faith institution. They are not. Founded during the Civil War the IRS exists only to hurt us. So I will eventually apply for a 72 month payment plan to handle the 15K penalty I was told I will be punished with for needing cash now. I will definitely not go out of my way to make a good faith payment to the IRS. That will not happen. Only a payment plan I can afford. "Render onto Caesar what is Caesars" sure. But with Mr. Owens you will be paying so much more than you anticipated.

I have used Peterson CPA Firm for the last 2 years and I have not been pleased with the results…read more Peterson CPA Firm handles my taxes as I am considered a small business under the IRS guidelines. This year there were various issues that needed to be addressed regarding the final taxes sent into the IRS. I made an appt to meet with Mr. Peterson to discuss the various issues. We discussed the first issue that went back to the 2016 taxes and his answer was that he would write a letter and charge me $125. I will say that I was very infuriated by that response and it was insulting. (I can write a professional letter myself without the $125 charge.) Until the above 2016 tax issue was resolved the remaining 2017 tax issues could not be addressed. The second issue was when I called the IRS they had no record of my taxes being sent in electronically. I called Mr. Peterson and made him aware that the IRS has no record of the electronically filed taxes and that I needed a copy with the confirmation number. He briefly spoke to me then "slammed" the phone down hanging up on me. PROFESSIONALISM AT ITS VERY WORST!!! The third issue is they had no record of my refund because they had no record of the electronically filed taxes. Although, interestingly enough I was being charged for not having insurance due to Obamacare. I wrote letters and placed numerous calls to the IRS to straighten out this mess. I had the pleasure of dealing with some very professional people at the IRS. In fact, the IRS wanted to know who my CPA was as there was no excuse for this situation. I gave the IRS all of Peterson CPA Firms information both in writing and verbally. I handled every one of these issues with the IRS and got it all resolved with in a couple of months. This is a prime example where Peterson CPA Firm should have followed thru on all issues as Mr. Peterson was the CPA of record for preparing my taxes. An additional item I would like to mention is that I donate every year to the Salvation Army, the V.A. of Houston as well as the women's and men's homeless shelters. I try to do my part as I am very fortunate and would like to give others a helping hand. No matter what my donatons were for the year to these organizations Mr. Peterson would always slash the cost extensively. Mr. Peterson says it is based on the IRS guidelines for Goodwill. Goodwill would not even except the items of donation. Especially, after Tropical Storm Harvey. i.e. (used) dining room table w/8 chairs, refrigerator, freezer, 2 chandeliers, & numerous boxes of clothing. (new) $1,500 worth of brand new items to help those who lost so much during Harvey. Unfortunately, I do not donate garbage. I donate quality used items as well as brand new items. I would never ever recommend Peterson CPA Firm to anyone. Peterson CPA Firm deserves ZERO STARS. MR. PETERSON IF YOU HAVE NOT FIGURED THIS OUT YET; "YOU ARE FIRED"!!!

Ghosted me after I asked about a previous state tax filing they helped me with :/ Sent multiple…read moreemails that were ignored.

I've used Sturhan Tax Service for many years. They are great guys, have compassion, and their work…read moreis impeccable!! Their customer service is outstanding! I can't say enough good things about them, personally or professionally! They're absolutely the BEST! I highly recommend them

Nancy restored my faith in finding an honest, caring financial advisor. She helped us through a…read morecrucial time with both our business and personal taxes, answering every question and making a stressful situation so much easier. Highly recommend! And so happy we found her!

I sent an email to STA after seeing their sign outside their office. It was after hours, but the…read morevery next morning I received a phone call from Nancy, who was absolutely receptive and caring! After a brief discussion, I asked to send her an email snapshot of my income tax dilemma. She immediately texted me her info, and I sent my request! She immediately responded to my email and had fantastic news for me! I was totally blown -away by Nancy's customer service skills! I had been trying to get help from my old actg. firm (who I was faithful to for 15 yrs) in VA - I just moved to TX in January. They basically ignored me for 2 months. I definitely recommend Seaside & Nancy if you need actg or tax help! She's a professional and a ROCKSTAR! She really understands customer service!

I've been coming to Castle Branch Financial for over 19 years, and I can honestly say the service…read morehas been excellent year after year. She has always handled my taxes in a timely, professional, and organized manner, which makes the entire process easy and stress-free. What I appreciate most is the consistency and trust -- I never have to worry about delays, mistakes, or confusion. She is extremely knowledgeable and efficient, and she takes the time to make sure everything is done correctly and accurately. She's also very good at explaining things in a way that makes sense, which I really value. Tax season can be stressful, but having someone this dependable makes a huge difference. It's not easy to find a tax professional you can rely on long-term, but Castle Branch Financial has earned my loyalty for nearly two decades, and I'll continue coming back. Highly recommended if you're looking for reliable tax services and a true professional who takes pride in what she does.

I had a great experience with Castle Branch Financial. The entire process was straightforward,…read morewell-organized, and much less stressful than I expected.

Sharon has done my taxes, as well as my family's taxes for about a decade and a half. She does…read moregreat work, she's quick and I've never had a single issue with her services. I highly recommend Astral.

Stay away from Sharon. She is rude and doesn't like to explain anything. I went to her a few times…read morewhen I wasn't making much and all was good. But as my salary grew and I bought a home things started to change and so did her knowledge. She kept stating she doesn't lie on taxes which is weird. When I gave her all my paperwork and soon as I started talking about being in a new tax bracket she got jumpy and defensive which was confusing to me. I am not sure if she suggesting I was too young to be making what I make or what. I went home and she emailed me how much I would get back. It was apparent that she did not enter in my information correct. I reached out to her to ask about it calmly and that is when she exploded and sent me a nasty email. I went to her to get my paperwork back and she came out with her hands up and frantically saying she did everything right... It was a very awkward situation. I believe she may have gotten caught up in someone else's mess and it jilted her. I have never and will never lie on my taxes and I have never asked her to do so. Its weird because I did not know how to take that statement. I now have a new person who is completely well versed with different tax situations and the tax laws. Good Riddins

Kathy and Linda are knowledgeable and thorough. They…read moreprovided great service and were available to answer all queries. Highly recommend! And at a fair price!

I have done my taxes here for 2 years so far , and both times I have been very happy with the…read moreoutcome of my taxes. Linda is very helpful, and will make sure you don't forget any credits you are entitled to. She is very patient, thank goodness because both times I came in with just a box of receipts since I work for myself, in which I promise next year I'll be prepared and organized lol. I will keep coming for many more years, hell I think we grow old together , so she will keep doing my taxes until I can't work anymore or she can't see anymore.