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    No 9 Boutique

    4.8 (6 reviews)
    Open 10:00 am - 6:00 pm

    No 9 Boutique Photos

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    Kohl's

    Kohl's

    3.0(4 reviews)
    2.9 mi

    The Berlin Kohl's store ranks highest in friendliness and quality among Kohl's franchise locations…read more My wife and I have shopped at several stores throughout the United States. And we have yet to find a cleaner and better stock store as this one I have also yet to see a staff member not stop what they were doing to offer help or advice and even a leading hand in finding what you're looking for. Managers from this Location will go out of their way to ensure you get what you're looking for, even if it isn't in stock. They have placed orders for me in the past, and I have received what I wanted in Days. Furthermore, everyone at this location has a Smile And will always welcome you in.

    I purchased items on my Kohl's card on 11/29/24 in the Berlin VT store. I was going to Kohls at…read moreanother location a few days later, so I decided to check my account online. The purchase I made had gone through with a DUPLICATE purchase for the same date pending. Considering I had just made a payment and should have had enough credit to use that day, this was incorrect. I immediately called Kohl's customer service. The first person I spoke to looked at my account, and said yes they charged you twice for the same thing. I said I wanted it reversed immediately, it was affecting my available credit. He said he couldn't do that and transferred me to another dept. The woman I spoke to there told me that it would take 4 days to drop off. It is STILL showing pending. I told her I have had this problem with this store 2x last year. At that time I was told by YOUR customer service, it was the store. That they are hitting something when cashing me out that rings up twice, even though it only shows up once on the receipt. I had a problem then too, had to wait, but at least they made an effort to reverse it. I am being told there is nothing they can do and this is normal when a charge goes through, that sometimes it can charge twice , one pending until the original charge goes through. And then the second one will drop off. What kind of logic is that? I called again yesterday. Got the same thing. They are not reversing it. They are doing nothing. This is their ERROR, whether in the store or customer service. They don't care, and are NOT taking responsibility for this. I am extremely dissatisfied that the DOUBLE charge is still there. I did shop at another Kohl's the day I checked my account. I didn't use my Kohl's card. I have been a customer for years, and honestly think we all deserve better. When I called this should have been corrected immediately. The fact that this has ONLY happened at the Berlin store, is a question too. I would like the duplicate charge off my card IMMEDIATELY!!! This is seriously make me rethink shopping at Kohl's. Just to wrap up here, I just tried again....Was told the same exact thing. That there is nothing they can do. There is only 1 charge, and they have to wait for the pending to drop off. In the meantime it's affecting my available credit. Wow! Great customer service NOT!!!

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    Kohl's
    Kohl's
    Kohl's

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    Lenny's Shoe & Apparel

    Lenny's Shoe & Apparel

    1.0(2 reviews)
    5.3 mi
    $$$

    I walked in the door and wasn't greeted. Then my white boyfriend walked through the door and I…read moreheard "hello". So I tried not to think negatively, but couldn't help it. I have gone in before to look at the pretty Dansko shoes which are my favorite. The first time I went in sometime in 2017, I was sort of "followed" around the store and asked if there was anything I could be helped with. So I bought a shawl for $25. Which I love. But the next time I went in to look at boots and shoes, I wasn't greeted so I just looked around. The third time I went in I decided that I needed the Artic Muck Boots, so I paid the $145 to have them. When I went to the counter to pay, I asked about any sales on the Dansko shoes. I was told that in the Spring they will have a trunk show. Then I was asked by the cashier in a very snide and condescending tone "Do you know what a trunk show is???" I replied , "Yes" and then she said, "Well I don't know when it is, but it's sometime in the Spring." So for the attitude, the judgement, and the air of snoodiness, I am giving this place a 1 star review. All customers are important, and assumptions shouldn't be made about the status of a customer based on skin tones. I have been in the customer service industry for years and know that all customers pay the salaries of those who work behind and in front of the counter, and respect should be given to all. When I bought the boots the young girl, of about 17 was semi helpful, but she looked scared to interact with customers. She cracked a smile by the end of the sale because I had mentioned that I was afraid of offending her with my potentially stinky feet. LOL. However, I went with the boots, although not flashy, but definitely protective and worth the price. But I will not be back and will advise all of my friends to shop online on Macy's, Amazon, Ebay, or in New Hampshire. That way you'll be treated fairly and won't have to worry about feeling comfortable in the store and will be treated equally. End of review!

    I went in at 9 a.m. as soon as they opened. All sales staff ignored me completely and when I…read moreattempted to find someone to help me make a purchase I was not able to find anyone that wasn't completely busy doing absolutely nothing. No one would help me. On a scale of 1 to 10 I would give their customer service a 0. Thanks for nothing Lenny's. I won't be back.

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    Lenny's Shoe & Apparel
    Lenny's Shoe & Apparel
    Lenny's Shoe & Apparel

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    No 9 Boutique - womenscloth - Updated June 2026

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