I attempted to drop off my late sister's medications to be destroyed. This was a full shopping bag…read moreof various pills that she had originally gotten from this location. I was told that they would not accept them unless I emptied out each vial for them. Keep in mind that these were their vials, with their labels. I declined to spend an hour accommodating them, and ended up taking the bag to The Medicine Shoppe in Leduc. They accepted the medications with no fuss while offering condolences, even though they were not from their store. I highly recommend The Medicine Shoppe over this Shoppers location in particular.

Although some of the staff in the pharmacy are helpful, I am not impressed that they have…read moremisplaced/lost 2 of my prescriptions over the past 2 months. My mother dropped off my latest prescription and when I went in to pick it up, they tried to tell me that my mom didn't drop it off and that she dropped it off somewhere else!!! Totally upset and moved to another pharmacy that cares.

horrible place to work and shop, rude management at the pharmacy too. worked there for 14 years and…read moregot fired for doing something they told me to do. deserves 0 stars

Rexall Drug Store is located in Leduc's City Centre Mall. It is a drug store, but it's not as busy…read moreas going to Shoppers (the only other real drug store in Leduc) or Walmart. What I like about Rexall? The price is pretty decent. Shoppers is usually the most expensive place when it comes to drug store purchases in Leduc, and Walmart is usually the cheapest, but Walmart is always busy and Rexall is pretty quiet. The only time I find it's busy at Rexall is if the Farmer's Market is going on in the mall or if it's Senior Days. There is a Canada post office at this location. It's the only one, I believe in Leduc. Sometimes the post office isn't open, but for as often as I need to use the post office it works. There is a decent amount of stock here, not as much variety as Shoppers, but I can usually find what I'm looking for. There are a few things I buy, like my facewash, that Rexall doesn't carry. You can get Airmiles now with your purchase. I think it's 1 for $20 spent, which isn't great, but today I used a coupon and got 100 for spending $50. Red Deer here I come :D There's a pharmacy here, but I've never had to use it so I won't comment on that. What I don't like about this Rexall? The place always seems understaffed. I like to be left alone when I shop, but it's often hard to find a staff member if I have a question, or if I want to see if they have something in stock. If there's more than one person at the checkout counter there's usually a pretty long line. This is a time where I wish Yelp did half stars, because I'd probably opt for 3.5 stars out of 5. There isn't anything horrible about this Rexall, but just the smaller selection, and waiting to speak to the staff (or to pay for purchases) means it's not my top choice of drug stores to visit in Leduc. I do like that they have airmiles, and that it's usually not to busy. If I just need to pick up some toothpaste or something I'll come here. If I'm looking to browse around to buy makeup or perfume I'll head somewhere else.

The old white woman pharmacist lied to me because if she helped, she wouldn't have received the $25…read morefee. I went to another pharmacy down 109th and they assisted me with no problems. How could a pharmacist turn away someone in desperate need of an inhaler? This Shoppers helped me plenty of times. What was so different about this time? I did not appreciate the old lady's condescending attitude.

Another well-stocked, pleasant Shoppers Drug Mart, worth stopping by if you need beauty supplies, a…read morepharmacy, last-minutes snacks, or coffee cream. A huge parking lot out front, near to everything from a Dollar Store to a Bulk Barn to Seoul Fried Chicken across the way, and only a short walk to Whyte Avenue, this location is a win.

I'm in here all the time for one thing or another. It's always clean and well stocked. Staff is…read morevery friendly and helpful. My favourite part though is the pharmacy. They are so very, very helpful and are always willing to answer my dumb questions about this allergy medicine or that cough syrup. Also, there is no judging looks when you cash out with feminine products, various bags of chips and 8 different kinds of chocolate bars. :)

My mothers been having horrible experiences with worker named Connie working in cosmetics…read moredepartment. For some reason all their cosmetics employees are either immature or discriminating against a specific group of people just because they seem to have been given the authority to do so. Just a background on my mother which she shouldn't have to explain to some sales person however she still had to - she's been diagnosed with depression and asthma for many years now so at this store some of her actions included taking pictures of products(which literally everyone's does in some way but hers was acting out on her depression), spending extra time in the store to kill time (again, due to being depressed), pulling her mask down occasionally to catch her breath or to take a drink due to asthma & diabetes like the employees at the store don't pull their mask down to take a drink. The cosmetics person Connie yelled at her several times and FOLLOWED her throughout the ENTIRE store for the time she was there when she shouldn't even be leaving the boutique department and can easily ask other employees to keep an eye on my mom if she's that much of a threat to the store lol. She embarrassed my mom several times looking down on her and making it look like she was stealing or breaking huge rules around the store when no other employee thought otherwise. Anytime she'd catch my mom looking at a product for too long she'd come up to her and ask why and then one day came when my mom started explaining to her about her depression and she told my mom that's she's BANNED from the store not to mention anytime she'd say something to my mom, my mom would always listen to her. She's so confident in her decision in openly insulting and discriminating a disabled person from a minority group that she provided my mom with a card of the store saying to call and confirm with store manager. Good to know that the store manager encourages this behaviour from his employees. It has come to the point where I'd like the store to show us the video recordings of my mom doing anything wrong in the store if she's going to be banned from the store because I will not be staying silent regarding this. How the staff treats people in this store is incredibly disgusting. I had an issue with one of their cosmetics staff being rude for no reason not so long ago and now this. Looks like they can't seem to hire one sensible person in the cosmetics department

Staff are not well trained. Cashiers are not trained to put items into customer's bag. While you…read moreget your Optimum card or credit card cashiers do not make any motion to bag items they have scanned. I only had one prescription filled at the pharmacy and the staff were unable to spell my last name.

Very unpleasant shopping experience at this location. Staff in regular Customer Service section…read moreneeds training and could certainly act more professionally.

The staff and the pharmacists are extremely friendly and go out of their way to be helpful and…read moreaccommodating. The service is quick and very professional.

Their grocery prices are a little high but they carry good quality products. The Pharmacy is…read moreexcellent and if you are stuck at home they deliver. The owner Raj is one of the nicest people you could talk with. Both stores are under awesome Managers. I trust them implicitly! Never hurts to compliment Nicola on her hair!

Just had the best customer service. I went in for two items their PC brand popcorn and Redoxon…read morevitamins. The line up at the one register that was open was really long. One of the ladies from cosmetics offered to take people in line. She took the next lady who was in line and then I left to join them. I have never heard of redemption days and this lovely cosmetics lady told me all about it and wrote it on my receipt. She even offered to put whatever item I wanted on hold for me if I needed. Now that's some great customer service. This is by far one of the best customer service experiences I have ever had.