If you're looking for a dangerous, negligent psychiatric practice, look no further than Elevate…read morePsychiatry. My experience here has been filled with administrative incompetence, medical negligence, and a blatant disregard for patient care. This practice appears to prioritize profits over patient well-being, leaving itself wide open to legal liability. The issues began immediately with billing errors. I was repeatedly overcharged for visits due to misinformation about my co-pay, which required me to fight for refunds. While frustrating, this was just the beginning compared to the negligence in my psychiatric care. Dr. Sused Hidalgo prescribed a medication for my diagnosis, but when my insurance didn't cover it, the pharmacy suggested an alternative. She issued a new prescription within minutes--without reviewing my chart or evaluating if it was appropriate for my condition. When I raised concerns, I found out Elevate had never even obtained my medical records from my previous psychiatrist. Despite completing a HIPAA form and requesting the transfer myself, they failed to follow through. Dr. Hidalgo prescribed medication without access to my medical history, and when I pointed this out, she dismissed my concerns, stating we could "discuss it during the next visit." There was no accountability or acknowledgment of the potential harm caused by this negligence. In search of better care, I was assigned to Dr. Dolores ("Doly"). Her approach was even worse. Despite providing her with genetic testing results showing which medications would likely work for me, she dismissed them as mere "suggestions." When I reported severe side effects from her prescribed medications--worsening anxiety, sedation, and erratic behavior--she refused to adjust the treatment plan. Dr. Doly also made bizarre and offensive comments, such as: "Depressed people don't wear makeup. I recommend some women wear makeup to feel better." "I don't believe in bipolar II. Depression is just a side effect of bipolar, and I think you're bipolar I." Her assessments were conducted entirely via Telehealth, which is not permitted for diagnosing and treating complex conditions like bipolar disorder. This is unethical and a violation of medical guidelines. On July 12, I sent a detailed email to the owner, Mr. Bhatia, outlining these issues. Despite following up with voicemails, I never received a response. My last appointment was on October 31, and as of December 10, no one from the practice has reached out. This lack of follow-up makes it clear they only care about money, not their patients' health. Elevate Psychiatry's negligence includes: * Medical malpractice: Prescribing medications without proper evaluation or access to my medical records. * HIPAA violations: Failing to request or obtain my previous medical documentation. * Insurance fraud: Overcharging me despite confirmed coverage. * Negligent Telehealth practices: Diagnosing and treating complex conditions remotely without required in-person evaluations. This practice is not just incompetent, but dangerous. If you value your health, avoid Elevate Psychiatry. I have documented proof of every interaction to support my claims. I feel so strongly about advising others to avoid this practice that I have written multiple reviews across platforms, filed a complaint with the Better Business Bureau (BBB), and made two separate reports to the Florida Department of Health (DOH) and HIPAA. I want to be very clear that this is not slander, libel, harassment, or defamation. This is my honest experience, and my only intention in sharing it is to warn others and hope that Elevate Psychiatry will make serious changes to avoid causing harm to more patients.

I had a very disappointing and frustrating experience with Elevated Psychiatry. Over the past two…read moreweeks, I had two therapy appointments scheduled, and in both cases, no one showed up. Last week, I waited in the virtual room for over an hour, but no one joined the session or reached out to explain why the appointment wasn't happening. Then, yesterday, I waited on the phone for half an hour for another pre-scheduled therapy session, and again, nobody joined. In August, I had an appointment with Carla and was informed that the cost would be $129, which I agreed to pay upfront. I joined the virtual meeting on time, but after waiting 15 minutes, the secretary finally joined just to collect the payment. Only after I paid did the doctor appear, and she informed me we had only 15 minutes left. That was barely enough time to even start discussing whether I needed any medication, and the session was rushed. Afterward, I received a bill for $428, which was clearly incorrect. I had to waste time calling them to get the error corrected, and they finally charged me $129. But even that felt unfair because I didn't receive the 30-minute evaluation I was eligible for. The appointment didn't result in any meaningful progress other than scheduling another session with a different therapist. To make matters worse, there's been no explanation or apology for the missed appointments, and it's almost impossible to get in touch with anyone to resolve these issues. It's incredibly discouraging to seek help for mental health only to be treated this poorly. Their unprofessionalism has only added more stress to my situation, and I wouldn't recommend their services to anyone.

I have been seen Dr. Aguilera for both of my sons for over 6 years and she is amazing. her…read moreprofessionalism, ethics and empathy are outstanding. i cannot recommend her enough. She has helped my family so much and we will be lost without her. Yasmin

me gustaría dejar este comentario por que fue la esperiencia mas desagradable que he tenido en años…read more,no me senti atendida en las dos o tre consultas en persona ,luego de eso me programaron para citas por video llamada lo unico que recibi fueron dos llamadas telefónicas para seguir poniendo mi medicamento y nada mas después de eso decidí cambiar de doctor y siguiron cobrando al seguro y rellenando mis recetas como si me estuvieran consultando no entiendo como pueden hacer esto es algo tan peligroso por que son medicamentos controlados , además debemos exponer esto para que no le ocurra a las demas personas y para que mejoren su atención

Boy, howdy, is this place a handful…read more I'll start by saying I was never able to schedule an appointment, as they're prohibitively complicated online portal and impersonal text messaging system replaces any verbal contact with a human being. After 3 attempts and 2 payments of $375 being cancelled, I tried reaching out over the phone once more. There is no phone number for the service allows you to speak, person-to-person, with a human being. That being said, the extra star is there because they might be alright at therapy. They just come off as greedy and cold before you get in the door. P.S. The aforementioned "door" is metaphorical as they are still Tele-health only. At this juncture in the pandemic, it just seems impersonal.

Great atmosphere, relaxing and peaceful... no waiting! I had the privilege of seeing Nabila, and I…read morecan't say enough great things about her. She took the time to talk to me and wanted to understand me in order to help me feel my best. She is the first therapist I've seen that's taken her time and really cared about my progress! This is a very unique and special office... don't hesitate!

Dr Gregg L. Friedman MD is the best psychiatrist for ADHD and Panic Attacks. He say me for my first…read morevisit the same day that I called his office. He was easy to speak to.

Chris Lee and his team are exceptional, the personalized care is truly outstanding. He and his team…read moreare always readily available and exceptionally accommodating. Communication whether through the app or text message is always prompt, pleasant, friendly, informative and of course utmost professional. I couldn't speak highly enough about my experience. I never thought "virtual" therapy (telehealth) could be so personalized; attentive listening, understanding, considerate as well as goal-oriented. Truly fantastic; personal concierge style care Thank you guys for everything that you do!

After visiting numerous practices in the area, I was relieved to find Dr. Lee. Contrary to other…read morereviewers' remarks, Chris has never been late for one of our appointments. And he is very understanding when I need to reschedule. During difficult times, Chris has gone out of his way to send me positive text messages. I have also called Chris on several occasions when I'm feeling particularly anxious, and he always makes time to take my calls (even after office hours). Lastly, Chris has taken the time to communicate with my professors on my behalf, free of charge. I would highly recommend DreamCloud Psychiatry to anyone who is looking for a doctor that genuinely cares about his patients' well being.

I would like to give a special shout-out to Dr. Robbins, Nurse Practitioner Kimone Edwards, and…read moreTherapist Corey Watford -- what an incredible team I have! Their care, compassion, professionalism, and dedication truly stand out. They consistently make me feel supported, heard, and valued. I also want to recognize the amazing front office staff, who are always welcoming and helpful. The entire team goes above and beyond my expectations, and I'm so grateful for the level of care and kindness I receive. Highly recommend!

I originally took my daughter to see Jackelyn Bhattarai. She's so personable, warm and caring. You…read morecan tell she really enjoys her career and working hand in hand with her patients. Recently I've worked with Daphkar Dubreuil following Jackelyn's recommendation. She's a positive and empathetic therapist. I've only seen her a few times but I can already tell we're a good fit. The front desk is always very responsive. If they don't answer the phone, they call you back right away. The practice is run by Dr. Robbin's, he's constantly researching new ways of treating his patients and thinks outside the box. No matter what your mental health needs are at Blue Umbrella you're in good hands.

WOW! I usually do not take the time to write a review but I have to say never read someone else's…read morereviews and judge a business based off someone else. I have been coming here now for seven months and I feel like I need to tell everyone my experience. Laura who answered the phone was BEYOND helpful and such a delight! I was moving from another state and needed to establish a new doctor and I was able to get in around my time not the doctors time. (I love the flexibility they offer ) Laura called me to confirm my appt the day before and asked me if I had any questions and even asked about my move! ( No one ever stops to ask how people are these days!) When I arrived I was there 15 mins early and I was the only patient in the waiting area. ( I read reviews they over book there are over 8-10 people waiting which is a LIE!!!!) I was greeted by the Dr and we went over all my medically and past doctor visit. For privacy reasons I will not list why I was there but when I left I felt very comfortable with the staff and the Dr. I am going on my 8 month and I enjoy coming here. I never have any issues, I never wait more then I expect and the staff is amazing! I wanted to take my time to thank everyone!

Really have enjoyed this office. The nurse practitioner is super friendly and engaging and I feel…read morelike he understood what I needed. Appointments happen on time with ( at most) 10 min wait, which compared to my previous offices, is AMAZING. Happy with my choice of coming here since moving to Florida. Will update again if any changes.