They are very hard to contact. Nobody ever answers or calls back. I have been trying to get in touch with them for weeks now. I don't live in Selma and I wouldn't want to drive that far anyways for things that can be done over the phone. So frustrated. I have always had my payments automated for the longest time and now they're saying they haven't record payment and I can't even contact them and I'm locked out of my account again. Definitely do not recommend. Wish I could switch !! read more

Warning: Do not waste your time with this bank because they will not invest their time in you. Make sure to read the reviews of others & you will see they have terrible ratings. Their website says they are "known as the Credit Union that truly cares about each and every member, as reflected in our member surveys... We treat members with kindness, dignity, and honor. We do the right thing by helping members make sound financial decisions." Unfortunately this could not be further from the truth. Whether it be investing, helping w/student loans or the various hurdles of life, most of us want a bank w/excellent customer service, is dependable, accessible, has low to no fees, great rates & understands our financial status to help us as we need it. If this is you, this bank is not for you. There are many other local & online banking options which would do more to help you than this bank ever can. My parents have also banked with this bank for more than 40years & my grandparents for more than 60 years. Any time credit, mortgages or auto loans were sought, this bank was no better and often w/worse rates than they were able to find elsewhere. I have been a member for over 20 years & honestly I only keep my account open to help transfer money to my parents account to help them as needed, but w/the advent of other more convenient modalities for transferring funds I will be definitely closing my account after they were not willing to help me out or even consider my circumstances & will encourage my parents and grandparents to do the same. I do not keep money in this bank because of their terrible rates & reports of accounts being frozen especially if traveling, or on weekends/holidays or after hours. Don't believe me just dial their # 559 252-5000 & immediately one of the first prompts you receive is what to do if your account is frozen. I recently used PayPal to make a payment not realizing it accidentally withdrew $30 from this bank where I do not have money kept so instead it used my overdraft account to make the payment. We recently moved and I had not yet updated my address with Fresno County Credit Union who then changed their name to Noble Credit Union. I was also locked out of my online access for reasons beyond me and tried to connect w/a live person on the phone but had a hard time due to me working a hectic work schedule. Finally i was able to make it into a branch and I found out that i was more than 30 days late on my $30 amount and was immediately reported to the credit bureau. I did my best to explain the circumstances but nobody wanted to hear anything other than, you were late and we reported it. They said their policy is if it is not their fault they will not help. I explained I had never been late w/any payment to them before in my 20+ years w/them and I have tons of student loans & assets that make $30 seem like nothing and it was an honest mistake mostly mine but not helped by them. I asked for some professional courtesy and understanding but they were very crude and unhelpful with everything and did not care that they were losing a 20+ year customer. read more

I have been satisfied, even pleased with the responsiveness, the support of my daughter with her first bank account and first auto loan. They helped us consolidate debt which led to fully paying off all debt! We love them. read more

Always pleasant, always professional. I actually enjoy coming to the credit union; everyone smiles, says hello and calls you by name. They have given me advice on saving, retirement, buying a home, buying a car, and refinancing my home. Always honest advice- sometimes the answer is "now is not a good time". It's not just about getting business; they care about YOU and your financial situation. Highly recommend! read more

Husband and I recently opened an account not sure if I want to keep it . The guy who helped use open our account was not nice at all . They changed us to order checks $26 and change I have never had to pay when we open a new account for our first box of checks .. I'm really thinking about closing it .. Not happy with my Experience at all read more

This place is terrible. I have banked with them for 2 years and I convinced my wife to open a account here BIG MISTAKE. They charged my wifes account with some unfair and highly questionable charges and fees. We spoke to a customer service rep who agreed the charges were unfair and said they would be reversed but they never were. When we called again a different customer service rep with a rude attitude said we had to pay. Whats worse is that I posted a negative Google review and got a response saying the branch manager was contacted and was going to help us but it was a LIE. No one ever called. They simply responded in a way that would make them look like they were concerned. STAY AWAY FROM THEM. Go to Tucoemas FCU or if you need someplace closer try Golden 1 credit union. NOBLE LIES TO AND STEALS FROM THEY'RE CUSTOMERS read more

If you need to open an account at this particular branch. Don't waste your time. Call to make an appointment. Then again I don't know if that would even work. I took a relative to open a simple checking account around 2pm and waited approx. 30 minutes for them to let me know they can't see us we have to come back another day. I then went in last week to open an Ira and was told the same thing. So I schedule an appointment 4 days later at 3pm to only get a phone call that mid morning at 11am telling me they had to reschedule they are full. My advice go to the FCFCU w. Bullard location. read more