I came here for a birthday dinner with friends (there were around 14 of us) and, whilst the food was very nice (as it always is) I wasn't very happy with the phone service that I received.
Firstly, I was asked to put down a $100 deposit for it being a large booking, which I did - I later found out that another friend, who organised a dinner with 20+ people, there a month prior was not asked to do this. I understand, however, that their policy may have changed and moved on.
Secondly, on the phone I was told that I had to give them notice (as in, the next day) of whether the table would be having a banquet or ordering separate meals. I was told that the whole table had to have the banquet otherwise we couldn't do it. I understood that it was a large booking and they would probably need to make sure that they had plenty of food and we ended up saying no. On the night, the table next to us (with more people) had some doing a banquet and some not - the people in my party who wanted to do a banquet were not impressed.
This is the first time I have ever had any issues here; I have had takeaway and eat in here many times over the years. I have to admit though, that it has made me question whether I would return with a large group. read more