Gary's Septic is wonderful. They were able to diagnose the problem, and had another crew come to…read morefix it. Everyone at Gary's is friendly, knowledgeable, and the do the job right the first time. We have been dealing with them since 2005.

From the owner: Gary's Septic Service Inc provides septic services, pump services, hydro jetting, drain cleaning,…read moreand more in Pipersville, PA, and the surrounding area.

So far, I love this company! I ordered a portable toilet for my wedding and dealt with Stephanie…read moreover the phone. Stephanie is super helpful and always friendly. The company seems very professional and organized. Prices are affordable too. Let's just see if the port a pot shows up in good shape this Saturday for my wedding!

Edit update as of this morning:…read more I called to confirm cap was replaced as the gentleman I spoke with said it would be yesterday, I was in the office and not sure it had been done. A simple - Yes, it was and some form of notification would have been professional. Instead MANDY proceeded to grill and question me "did you not call yesterday?" "were you not home to see?" etc etc. Just say "yes it was replaced"......... I will never use this company again, due to the unprofessional manner of the front office woman. I should note that the gentleman I spoke to yesterday was completely professional and friendly - it appears to be MANDY. If I could give her negative zero stars I would. I've used this company for a couple of years, and the technicians have always been very friendly and professional. Unfortunately, communication with the office has been extremely frustrating. I left multiple messages to schedule service and received no callbacks before finally getting through. After the tanks were pumped, I again had to repeatedly call to obtain an invoice and a payment link. When I finally spoke with the woman in the office, she informed me that a tank cap had cracked during service and said it would be replaced right away. She did send a payment link, but it did not work properly--both bank and card payment links were broken and failed before submission. I continued calling and leaving messages in an attempt to pay by phone. When I finally reached her again, I was told the online payment system "works fine for everyone else," in a condescending manner, and that no one would come to replace the cracked cap until payment was received--despite my repeated attempts to pay. She also told me she could only hear "every other word" during my call to her, but oddly she seemed to capture my card number just fine without me having to repeat anything. The bill was paid immediately upon receiving a live person, but the cap issue remains unresolved. They were also to send inspection reports to the township, and based on this experience, I have concerns about whether that will actually occur. Being treated as if I were avoiding payment (its been a week since service), when I was the one consistently calling to resolve it, was disappointing. Due to the poor communication and customer service, holding my broken cap hostage for payment etc. I'll likely be taking my business elsewhere.

When you need a septic service, you need a septic service. This company came to our home next day,…read moreand would not give up until the job was done. They were kind, respectful of our home and charged what we thought was a very fair price for their service. I would recommend this company to my best friends and family members. Just hard-working people doing a great job and knowing their stuff!

there website is not authentic nor are the pictures. I looked this company up for my septic tank to…read morebe cleaned. I was expecting the men in the photos and the truck displayed to come to my house. I was wrong when will and his grandson showed up. i didnt ask any questions just wondered why the pictures didnt match. also there is 2-3 different websites. as far as there work, they did a great job. would recommend them to anyone.

I reached out to a few septic service companies for an emergency pump out of an old septic tank…read more Clemens Septic was able to dispatch within a few hours for the pump out. Linda (admin) was helpful with the coordination and dispatch, and Spencer (technician) was timely, professional and explained what he was doing. He was respectful of the property and even made recommendations for the timing of the next pump out service based on household size. Great value for the immediate need and a really nice and professional company. Highly recommend Clemens.

Called around to get pumped out and chose them because of the quoted price they gave me over the…read morephone when scheduling. Sent me a bill for $125 higher and would not accept payment for price quoted. Now in collections.

This company used to be super reliable and has DRASTICALLY gone down hill. 4 days of call backs to…read moreset up an "appointment request", absolutely unnecessary use of information and quite frankly, employees who don't give a shit. They seem more concerned to give customer disservice then to actually help at all. Very disappointing.

A shame there's no option for zero stars for zero service. Wow did this company go downhill. We've…read moreused them for many years. 4 years in the current house and a few years in our prior house. Our septic pump failed and we were worried water/sewage would back up into the house. We called Franc right away to report it and were told someone would contact us first thing the next morning (Monday). No one called us so we called them again. They said we were first on the list, yet no one ever got back to us after several calls and waiting for 3 days. Called another company in Bucks County who came out within 24 hours. We called Franc to advise them we were forced to use someone else and typical of a terrible business, they never called to apologize or even explain why they ignored us. Oh well, Franc lost out on a $3800 job, paid in full. Good riddance to you.

I'm so disappointed. We've used Stinky's before and it was fine, but this last time, their…read moretechnician incorrectly pumped our septic tank through the small inspection port, instead of digging down 12 inches to find the correct opening. He was nice, but he did an incompetent pumping job.

I called these guys for a septic repair, it seemed like I was a nuisance it took a while for them…read moreto get back to me after calling several times. And then finally when they did get back they seem to be very bothered and gave me an very unreasonably hive price just to get rid of me. I'm a home-improvement contractor, and I know these guys are local, and I think it was a big mistake for them to treat me this way because I could've been a good customer of theirs .

I called them several years ago to pump out my 1000 gallon tank. They gave me a price on the phone…read moreand I agreed to have them service my system. Fortunately I was home when they came out. They pumped out the tank, then got ready to fill the tank back up with what the man called "gray water". When I questioned him, he told me that the price will be more if he did not put back 1000 gallons. I will never use them again. I use a different company and they never even suggested about filling the tank back up. A scam to say the least.

SInce we have a sand mound installed we have had them since 1997 to clean out our septic. They are…read morepunctual and do great work at a fair price. Easy in - easy out. Wish I could say the same for me. Sometimes. No complaints here.

Let's face facts, nobody is happy calling a drain service, it always means there is a problem,…read morethere is no good time for a drain issue, and try to think is something you'd less like want to spend money, literally down the drain. So reviews are going to be tense from the jump. But this company came out, late based online booking, by 9pm and we were back in service. I note professional office phone reception and fantastic service technician. I wasn't planning on a drain issue when the day started. I just wanted it fixed before the day ended, and this company succeeded.

I'm only giving this 2 stars for now until an issue is fixed and I can't delete the original review…read moreuntil this issue is rectified. ----Tech was very professional and did a great job on our clean out. We weren't happy that we had to do it because of the price tag but he gave us tips on how to prevent issues later on. He was polite and prompt. --- after he left I had to clean up around the mulch where debris came out and I went to screw the cap back on the clean out pipe which was left unsecured. I then noticed the pipe was now loose. I looked down the pipe with a flash light and it was a clean break off the trap. The pipe was broken and not secured to the trap. They said they're coming back to fix on Wednesday but want to charge me for it. Wasn't broken before the job. Should not be all on me. Rating depends on the resolution of this $825 job