The guys at Forrest Excavation are great. They are knowledgeable, communicative, and responsive at…read morea very reasonable price. They did a great job fixing our broken underground water pipes. And, they fixed our problem quickly. We will definitely reach out to them if we have issues in the future. I highly recommend Forrest Excavation.

We've had several stoves/fireplaces installed by Northern Lights and they have all been wonderful…read moreexperiences. Friendly and helpful staff at the store and the installers have all been great guys and very knowledgeable. They go out of their way to ensure a super professional installation. Excellent customer service on the back end as well. Will be a customer for life.

Terrible customer service. I recently moved to the area and needed my pellet stove cleaned and…read moreserviced. 2 of them came to clean it and I asked for them to show me how it works. I was told to read the manual and watch the dvd. I thought that was odd as I was paying for a service and they were already here. A month later I fired it up (beginning of October) and immediately noticed a issue with the blower. I called and was told 4-6 weeks or longer. At 6 weeks I called to check in and was told they would call me back to make a appointment. I waited a few more weeks and still no call back. I called them back at 10 weeks and was told they still can't give me a date as to when they can come. At this point I called another company and they were here within a few days. The tech from the other company said whoever cleaned it did a lousy job, hah. He replaced the blower and cleaned it again, even though I never used it besides that one time!Still no call back from northern lights and it's been 12+ weeks in the middle of winter! DO NOT RECOMMEND.

Amazingly done. Nice job. Called Eric...asked to price a project....he took a look and gave me a…read moreprice and lived up to the price, the time limit and the quality was better than I expected. It's so hard to find a contractor to LISTEN and that does work that he says he can do. Eric did all that and more. He asked me on any difficulties or changes..made sure I knew what was going on at all times. He LISTENED. NICE JOB! THANKS GUYS!

They rewired our entire house and did a great job. Great service and communication!read more

Formal Complaint for Unlawful Business Practices and Endangerment + ZERO response over months…read more The typical cost to replace a sump pump in Maine is $524, but it can vary between $308 and $749. The Company charged over the highest cost on the spectrum and never completed the job. Augusta Natural Gas, "The Company," used multiple dubious business practices by charging to replace a simple sump pump for MORE THAN THE HIGHEST PRICE IN THE STATE, while: 1. Neglecting to first notify the Client, or get authorization from the Client, for the unconventional and egregious hidden fees including: A) Issuing a secretive debit card use penalty for paying the (unfinished) job in full using a debit card. B) Fuel charges. By a local fuel company. To travel 10 minutes. Amounting to $1/minute. 2. Leaving the job undone; rendering the pump useless without having been put into a standard level in the ground, for the pump to work at all: without communicating that the Company's plan has been to try charging the same Client as though the completion of the job is another separate job. This is an unlawful and unacceptable attempt at stealing yet more money from Client. 3. Using extremely cheaply-built parts, kits of which the exact parts that are found at retail box stores and online for far less, and which kits were separated by the company and then charged the parts individually at inflated prices. There is a clear pattern of deception here across the board. Company's worker also left behind the trashed parts that they were here to replace and did nothing to properly clean behind themselves before leaving the job site. 4. For more than 2 months, this Client has left emails and called multiple times only to be lied to directly by the receptionist. Each time she guarantees verbally that "Todd is out of the office..." but that he will call back. No callback has happened for months now; while this Client has lost yet more money from all of the billable time taken from MY business - to get someone here to finalize the job -what should be a simple matter. 5. Severe damage can happen any day to this house and inhabitants if this Company continues to refuse to simply do the right thing and finish the FAR-OVERPRICED job and put the pump into the ground. Otherwise, it's completely useless. 6. False advertising, another serious offense, appears on the front page of the company's website, misleadingly claiming they "provide exceptional service to our clients needs based upon their individualized situations and needs." The evidence above proves the exact opposite is true. 7. This Client and family has been put in harm's way due to blatant greed and negligence by the Company, Augusta Natural Gas. This final request has been emailed on 9.25.24. No reply as of 10.18.24. FORWARD THIS TO ALL Entities which protect consumers from sloppy, predatory, lazy, dangerous business practices like these.

Great experience with Miles and his team. Installed a new boiler, heat pump, and baseboards. Great…read moreprice, quality of work, and customer service. Highly recommended.

I deat with the owner of the company Eric. He was kind, compassionate, and very respectful. My roof…read morewas leaking, he came and fixed it asap. The price was very reasonable. 5 out of 5 stars​

Bob's was extremely helpful for me as a new customer. Everyone I spoke with in the office was happy…read moreto help explain details, the equipment, the setup process and the documents needed. They worked me into the schedule very quickly.

I cannot praise this business enough, they were by far the easiest and most professional…read morecontractors I have ever used. Always on time and they worked fast and kept everything clean throughout the process. they did the whole house and we couldn't be happier with the end result.

Their two-man crew showed up almost four hours late, acting overly familiar with a lame excuse…read moreabout a long line at the distributor's warehouse. They'd taken my deposit money two weeks earlier; they should have placed an order well in advance. It left me with the impression that they weren't very professional.