I've been going to SHC for decades with every bike (six) I've owned in that time. If you're…read morelooking for polished floors and mechanics using stethoscopes as a diagnostic tool - this is not your shop. If you're an experienced owner looking for experienced mechanics and quality service - look no further. I once cracked an engine block at the oil drain plug and Ken made a truly amazing repair that was not only a total recovery of the block, but didn't cost me an arm and a leg. Fantastic work at a fantastic price.

They fixed my tire instead of forcing me to buy a new one. He helped me get the bike off the…read moretrailer and had it done the next day. All for $55!! Thanks again and I will be back if I need any more work done.

Stopped in a few days ago, and found out that this business is no longer EagleRider motorcycle…read morerentals. They are now Ural Pittsburgh, and they sell and service Ural Motorcycles (made in Russia). Even though I was just browsing, I was treated like a valued customer, and was given lots of information about these unusual motorcycles. I thought they were very cool, as they all had sidecars and most were two-wheel drive. There were lots of various models in the showroom, with lots of options, colors, and accessories available. Cheers!

Well first off, this was a online/phone sale. So I have zero information or comments about the…read morephysical dealership itself. For the most part, I did all my research ahead of time, and only reached out to the dealership with a few questions and then was ready to buy! My salesperson was Mike Purtell, for the whole process. Along with a couple of emails to Jen in finance. Gotta say, Mikes very easy to speak to, seems to have solid knowledge of the sidecars and enjoys helping out the customer! A very pleasant shopping experience! I was extremely happy that this was not the usual "nickel & dime" ya to death experience. Their website list the price, shows the discounts, and if you do the math? It all adds up correctly! I have to say I really thought the paperwork portion of this, was super smooth! Since the bike was being shipped to me, all the paperwork arrived via Fed Ex. Which was really nice! I was able to get the bike registered and plated, long before it actually was delivered. Overall, I have nothing but good things to say about Mike and the staff at Ural of Pittsburgh! I hope to visit someday in person!

My review is specifically for the parts department. Zach was an absolute all-star. He helped me…read morefind a pair of gloves, ordered the boots I needed, and recommended a helmet that fit me better than any of the others I'd tried on. While I was waiting for the boots to come in, he kept me updated on the delivery status and gave me a call as soon as they arrived so I could come pick them up. Great customer service from start to finish. I really appreciate all the help and will definitely be back.

I've taken my bike here 3 times; the first time, it was stuck for a month just to replace a…read morescratched muffler and handlebar weight (and getting any sort of response was hard enough that I went in-person to go talk to them- a 40 minute drive just for information). The second time was a few days, but they couldn't figure out why my bike was stuttering, so I paid $280 for a simple diagnostic test. The third time, the most recent time, is why I will never, ever get my bike serviced there, again. It got sent in for wind damage, and was stuck there for two entire MONTHS. After one month, the department head finally contacted me, and explained the delays. There was a gap of 9-11 days that he couldn't explain, and said he would look into it (I never heard back about that). He did give me a list of excuses: they were training a new guy, customers are spoiled these days and expect to be treated like royalty, and my favorite: 'you've gotta break a few eggs to make an omelete'. (No, I'm not kidding. These were the excuses he gave to me complaining that they'd had my bike for a MONTH with no real update or timeline, and very sparse communication.) One month later when I finally got my bike back (in an incomplete state- more about that later), the handlebars were tilted, the left lever and mirror assembly was angled far more forward than the right one, and worst of all, the new chain's master link was incorrectly installed. The plate was pushed in so far that the x-rings bulged out (shredding within the 40 minute ride home), and the rivets were barely flared (5.22mm and 5.35mm when they need to be AT LEAST 5.5mm). The chain was too tight as well, even after I had made sure to tell them to refer to the swingarm's specs, which had the measurements printed on a sticker, impossible to miss. I tried contacting the department head again, but he never replied, so I messaged Hannah, sending pictures of the absolutely butchered chain job. She told me they'd need to see the bike AGAIN to tell what was wrong- but here's the thing. ALL of the other bike mechanics I showed the same images to knew that the job had been done badly. I got a small refund for the bad master link and some of the work ($90 of a $1900 job overall, which is ridiculous considering it was just replacing one body panel, the handlebar, chain and sprockets, and left lever and mirror). Then, a week later, the extra part they didn't install came in the mail (an indicator). I went out to install it, and realized that the indicators on my bike WORKED FINE and there was barely a scratch. When Mosites had given me the repair quote, I asked them SPECIFICALLY to remove ALL cosmetic damage from the quote and only fix things that affected the performance. Again, I messaged Hannah asking how I could send the part back for a refund. She told me it wasn't possible, and put the onus on me because 'I approved the insurance repair estimate.' I had approved it *trusting that the mechanics at Mosites had removed all cosmetic damage from the estimate*. They are now refusing to admit fault for their mistake on the repair estimate, so I had to pay for a $75 part that I didn't need. I never heard back from the department head regarding the dangerous, lazy job on the motorcycle chain, either (even when he gave me his direct line to message, saying to talk to him from then on). After talking to other riders on Facebook, basically nobody had anything good to say and told me that Mosites actually has a really bad reputation, it's just covered up by the positive Google reviews, causing newer riders to go there for service. So I'm writing this review as a warning to anyone thinking of going to their service department: if Mosites insists that their customers have to double check their work so often and second-guess their estimates because someone made a mistake, then their work is not worth your money or time. Look at the low-rated Google and Yelp reviews, that's the real story. (to add- the department head DID contact me over a 2-star review I left on Google. He seemed very focused on making sure I changed it, because 'we had talked'. Sorry, 'talking' doesn't change the fact that you're saddling me with an extra part and made my bike dangerous to ride.)

Great place always very helpful and extremely knowedgeable. Laid back and very chill…read more Get inspected every year and always get good suggestions and good pricing.

A few years back they inspected my 2006 VTX for me, I wasn't able to drop it off, and they did the…read morework while my wife and I waited on a little bench near the building. It was the best service I ever had for a motorcycle and the cost was less than I expected, I won't go anywhere else.

Valley Cycle where good motorcycles go to die the worst this guy Dale what a goofball I took my…read morebike to get inspected and to have a o-ring installed on tank he said 300 dollars which I thought was a lot 2 weeks later he broke something on my bike I said 600 dollars and he wasn't sure when I would get my bike back I said keep the money and the bike 4000 miles on bike never seen rain I drove it there with absolutely no issues he assaulted one of his customers 2 months ago and Police were called all they do is lie, lie, lie do not go there report them to BBB those people at Valley Cycle are insane scam artist many, many bad reviews they are thieves.

Always honest and with very fair pricing. A league of their own and truly appreciated in [our]…read morelittle community. Family owned and operated, I like them.

The owner is a reputable and an outstanding craftsman, his custom painting and mechanical knowledge…read moreis quite impressive. I have been a loyal customer of his for 18 years and wouldn't go anywhere else. He troubleshoots mechanic problems with great expertise, offers advise and solutions over the phone and has provided roadside assistance on many occasions. He does not have fancy showroom but you can tell by how many bikes he has in his garage getting worked on he has a massive clientel with many loyal customers. Anyone who complains about Ron obviously mistreated him, a real and honest gentlemen.

They have phone number listed online but nobody ever answers and there is no option to leave a…read moremessage. So I visited their facebook page which gives a link to their website, this ended up being some strange asian website that had nothing to do them them. I'm not sure if this is even a legit company as they have a fake website and do not answer their phone, definitely would not do business with someone who can't even do their basic job functions! Unfortunately there are not a lot of bike shops around.

I see all these bad reviews and I cant understand why. Excellent service, great pricing and…read morefriendly staff. If any problem ever comes up Management steps and handles it immediately. I would recommend Gattos to anybody looking for a great dealership. Leaps and bounds above Mosities!!!

Because they create more work than what's needed. I bought my motorcycle there in 2021 and the day…read moreI bought it wasn't inspected so had to wait another 3 hrs to be done. The day it was inspected my brake light a flashing light in it and they passed it. Now they passed ever since, now this year they did pass it because they said my turn signals wouldn't pass and charged me for the inspection. Now today I took it back for the turn signals after putting new ones on now the say the brake light is illegal and that my front brake lever isn't working the brake light which was ok two weeks ago and charged me for another inspection and said it wouldn't pass again because of the front brake lever. I'm guessing the only way to be treated correctly is if you buy a 40,000 solar Harley instead of a used bike. DONT PURCHASE A BIKE IF YOU DONT WANT RIPPED OFF EVERY YEAR .

I walked into Snows a lady came out and took to the bike that I will buy from them next month,she…read morewas very kind,I shall enjoy doing business with them.

Great bike shop. I have both Honda and non-Honda bikes serviced here…read more The shop guys are nice and they have late hours a couple times a week for easy after work pick up/drop off. We're pretty lucky to have a reliable bike shop close by!