I made an appointment which they cancelled day before, then rescheduled and they called 15 minutes…read morebefore end of the appointment window and acted like they had no idea they were supposed to be at my home while they were not even in the same state. Not professionally run at all.

They did a very good job cleaning our carpets. Their price was competitive. There were a few…read morestains, and they did a good job removing them.

Johanna's franchise as part of a national multi contractor brand is abhorrent after I had been…read morepatient about a booking 6 weeks away that she called to decline the job only 4 days before the scheduled date with a voicemail and then a follow up conversation with a 'because I can' attitude. She shouldn't be allowed to represent herself as Servicemaster of The Berkshires when ignoring clients in small towns of less than 700 people (which is most of us). Just call yourself Servicemaster of Pittsfield (and next week I don't want to vaccum stairs company).

Servicemaster is the best! They dried out my house after a flood and did a great job with the…read morecarpets. They even cleaned a handmade oriental rug of mine, which I was nervous about, but they did a great job. They are also very professional and extremely nice.

Excellent job. Quick and efficient workers had a difficult area around stair bannisters but did a…read moregreat job with it. Profesional from start to finish

So so happy with my new rugs!! Service was great , prices are very fair and the rug quality…read moreexceptional!! They even made 3 area rugs with the leftover carpet!! Very personable and pleasant to deal with!