I am awaiting a decision on whether or not my storm-damaged Toyota Tacoma can be repaired. This is my fourth time using this facility, and I have nothing but praise for them. I don't have to burn gas or spend much time checking on my vehicles when at NCCC; I telephone NCCC and quickly get the information I need. One vehicle needed a touch-up, and the time needed for that repair was minuscule. I can't recommend these folks enough! read more

Billy and his team at North Columbus Collision Center did excellent work. I did not have a shop in my immediate area that I trusted with my car after a moderate collision. My car was still drivable so I did some online research and found North Columbus. I stopped in and talked with Billy and he went over their process with me. We talked about how my insurance would process the claim and after seeing their work I was sold. I got my car in a few days later and arranged for my rental car with the insurance company. They went over my car and sent corrections back to my adjuster and ordered my parts. I was able to see the progress of my repair online everyday up to completion. I picked up my car and it had been fully detailed including the inside and was looking brand new. I highly recommend them to anyone looking for high quality work with great customer service! read more

I was new to the area and needed my bumper fixed on my car. I drive around and went to numerous places but this should have been my first stop. The area was very clean, organized and very professional looking and that was just the office area. They didn't try to haggle with me about what "I needed" I told them this is my daily driver and I just need to fix it. They completed the work in a timely manner and better then I expected. I will use them again and would recommend them to my friends. read more

Quick service and great customer care. A+ I take my car there whenever it gets bumps and bruises.

I took my pickup truck to North Columbus Collision Center after hitting a deer. I went to pick it up after the work was complete, and noticed that they had nicked their own paint job during reassembly. Mistakes happen, but they had tried to cover it up with some touch-up paint and pass it off. NCCC fixed the scratch, but it meant additional days without my vehicle, as well as the inconvenience and expense of several extra trips in multiple vehicles to drop off and pick up the truck. I do not live in Columbus, and my wife and I spent a lot of time and burned a lot of gas in these trips. I suggested that a gas card might be fair compensation, since NCCC was at fault, but NCCC management refused. My sales rep felt badly about the situation and topped off my pickup's tank out of his own pocket. I sincerely appreciated his gesture, but it did not cover our expenses and it should not have come out of his pocket; NCCC management should have stepped up. It would not have taken much to send us away satisfied that NCCC management had tried to make things right. Based on my experience, I cannot recommend North Columbus Collision Center. read more

Blessing in disguise! My car looks better than it did the day I bought it! NCCC is very professional and I am very impressed with the work done on my car. I enjoyed seeing the progress with daily update pictures of my car. Billy Adams even helped me through a couple of insurance issues I was having and kept in touch with me throughout the repair process. The office staff is very courteous. I highly recommend North Columbus Collision Center. read more