I met with the team and they promised me that they would work with insurance to get me the best…read morerate. They told me iI was covered by insurance so I accepted treatment and for 3 weeks paid the copays that they told me I would owe. Later, they told me that I was not actually covered and they force me to pay the rate, after I accepted and signed a treatment plan. Sounds like a preadotry practice of Bait and switch.

I brought my teenage son to this counseling center because he had expressed suicidal thoughts. We…read morehave no health insurance we are self pay and pay cash 100% in full for every medical expense. After paying an initial $170 for the assessment we were assigned to a counselor. Our 2nd appointment the counselor came out 15 minutes late, never even acknowledged the fact that she was late and promptly brought him back out at 11 o'clock. 10 minutes into his appointment I step into the hallway to take a phone call and I see his counselor leaving the kitchen with a cup of coffee!! After the appointment my teenage son comes out with a piece of paper she had him draw a picture of how he feels. She printed off a sheet of paper from the computer from 2017 that talks about mindfulness meditation. He told me she did not talk much and he had to produce most of the conversation. He told me he didn't want to be mean but he thinks this is a complete waste of time. Upon learning all of these things I called the office to express my concern. The administrator talked to the counselor and the counselor completely made up a lie and said that she kept my son 15 minutes passed the appointment since she was late. That is completely false. I know this because after her being late then seeing her in the hallway during his appointment I decided to check my watch to see what time he came back. 11:02. Also her office was down the hall from the waiting room I was in. He had to close the appointment walk out of her office, out of that waiting room, down the hall and into the sitting area I was in. She did not come get me at the end of the appointment to see if I had any questions or concerns or even if I wanted to reschedule. She lazily sent me an email asking when the next time we can schedule. 2 weeks prior to this appointment I had to call and reschedule an appointment I had due to financial reasons. I did not want to cancel the appointment I was simply requesting to or move it 2 days later. I understand policy is policy and they charge $75 if you do not cancel or reschedule 48 hours prior to your riginal scheduled appointment. She Charged me That day for $75. I found out today the reason in the computer for my cancelation was I "overslept my alarm". That is the most ridiculous thing I've ever heard in my entire life!! First of all I have 3 children, all of which are in school. No way am I actually in bed at 11 o'clock in the morning, certainly not over sleeping my alarm. That kind of thing has not happened to me since I was 17!! I have never written a bad review on a company. I am so incredibly frustrated with my experience here. Absolute lies coming from professionals. Drew puts a timer on her clients and just tries to rake every single dollar she can get out of you. Stay away from Drew, she only sees dollar signs and certainly her quality of work is not $140 per hour!!

I have never been more relaxed than during and after my dermaplane facial with Alex! she creates…read moresuch a cozy, safe environment and my skin is glowing! I leave feeling refreshed and relaxed in every way possible!

From the owner: Revitalized Roots is a wellness base space offering counseling services and esthetician services…read more As we grow this business we want it to be a one stop shop for our customers. It’s important to take care of yourself from the inside and out, and we are here to help!