Just wasn't impressed with the doctor. She obviously doesn't believe in hormone therapies, which I found odd. And I had to wait close to an hour to be seen. read more

I have gone to this office for my yearly exams and have never been impressed by the staff's tact or bedside manner. During my most recent visit, I scheduled to have an IUD inserted. No one informed me that the woman performing the insertion would be unable to administer a cervical block (which was recommended by friends and family who had the procedure done there as well). I let it go, but upon meeting the doctor performing the insertion, I was quickly annoyed. She was incredibly rude and dismissive of my concerns. She was unable to properly insert the IUD (not due to fault on her part), however she continued to try, leaving me in extreme pain and uncomfortable. Given her dismissive remarks at the beginning of our meeting, I was not sure when I should call it quits. Finally, I started crying from the pain and she stopped. I then attempted to schedule another appointment. This process was drawn out over 2 weeks. First, I kept hearing the message that plays when the office is closed, even though they weren't. When I finally got ahold of someone they said they were working on it, but couldn't do anything to help me. I kept calling multiple times a day. Finally, someone got ahold of the scheduling people. They had a question for their supervisor and would call me back. Of course, no one did. As I said, this went on for 2 weeks until I finally managed to get an appt. I scheduled my next appointment through this office with the actual OBGYN downtown. My appointment was set for a specific date that I would be able to travel into town as a college student and at 8:30am. I made the trip back to town and never received a confirmation call as I normally did with the office. So I called the day before my scheduled appointment and was rudely told the appointment was for 2pm the next day, not 8:30am, still downtown. Annoyed, I said okay and made new plans to get downtown. Upon getting to the downtown office, the receptionist informed me my appointment was actually TWO weeks away. I was incredibly frustrated given that I had JUST confirmed the day before. Fortunately, the downtown office was incredibly understanding and squeezed me in. The Mandarin office is, however, incredibly unprofessional. The medical team made me feel uncomfortable and dismissed, while the remainder of the staff was continuously rude over the phone and failed to inform me of appointment changes that they were making without consulting me. read more

Dr. Sager is the best OB/GYN! read more

North Florida Ob-Gyn - Obstetricians & Gynecologists Near Me - Jacksonville, Florida

I am digusted with the company. I am a Diabetic so I get a lot of recurrent female issues due to the stage of my diabetes. So I usually have medication refills to manage my symptoms on my own. Most recently I was having increased unusually different symptoms with pain and bleeding(sorry to be detailed) I was really worried and called to make an appointment. The employee told me I could not be scheduled until I pay a balance of $25. I guess it was from almost a year ago as my insurance changed and obviously haven't been there in a year so I didn't realize my balance. I said okay no problem I'll make my payment when I check in. I was told no I have to make a payment over the phone. I don't like to make payments over the phone with my debit card unless it's an absolute emergency or must. She said well regardless you will not get an appointment unless you pay first you can walk in and pay and then we can schedule you an appointment for another time . So let me get this straight im having painful symptoms and you will not schedule me unless I give you my debit card info or take time off from work to walk in and just pay my balance and you will then schedule me an appointment for another day and I will have to come back and have to time off again. Instead of just scheduling me and allowing me to pay when I arrive. She said yes that is the only way no matter what my symptoms were. When I tell you I was flabbergasted for the rudeness, greed, and lack of compassion by this employee. I understand I owe money, I wasn't aware as I haven't been there in almost a year. Then she told me that they mailed me a bill . I haven't seen anything from North Florida. When I asked for the address they had on file they had parts of my address wrong. By the way they also had the wrong insurance so whatever I supposedly owe may not be that actual cost. But do you think the employee cared to hear that when I said that ??!!! Of course not she didn't care and was still rude. So overall their concern was not the patients health but $25. She was having such a power struggle issue because I didn't want to give my card number and make my payment over the phone. I had to call my primary doctor and tell her about my increased symptoms and wasn't able to be seen by North Florida ObGyn cause I wasn't able to be scheduled because of the balnce needing to be paid prior instead of on arrival. They were shocked themselves like I was making the story up that they refused to service me.Thank the lord that I have caring PCP medical team that had no hesitations bout seeing me due to the bleeding and pain. They took care of me the same day and wasn't worried about any past co-payments. Of course I'll make my payment to North Florida on what I owe and mail a payment now that I know. If this really is North Florida ObGyn policy then shame on you guys to worry about money over patient health. I don't mind now that I will travel 30 minutes to see a new ObGyn instead of the normal 5 minute drive because I want to be cared for medically and not financially. I should of read the reviews before I came to this mandarin office location because looks like bad customer service is a pattern there. read more

This review is for the RIVERSIDE LOCATION at St. Vincent's, Dillon Building, Suite 310. The women who work here make *ME* want to be better at my job! That's a HUGE compliment because I also work in the medical field and it gives me a reminder what it's like to be "on the other side." The Technicians, Receptionists, Nurses, Doctors, and the Midwife inspire me to increase MY empathy and go the extra mile for my patients too. I honestly can't praise them enough! I have been seen by both Midwife Amy L. Zechella and also by Doctor Caroline J. Carrion. I never feel rushed, all my questions answered in detail, and I feel completely confident and safe in their hands. I've never had trouble getting an appointment when needed and the wait time before seeing the doctor was minor. My only negative comment would be is their phone service. 90% of the time the phone goes to voice mail if you call. The receptionist OR nurse will call you back usually within the hour but sometimes it's nice to speak with someone immediately. However, when the nurse DOES call you back she is THERE FOR YOU! I've never gotten the feeling like she was rushing through the call because she had another patient on hold. They will ask the Doctor/Midwife questions for you and relay the answer and call in RX's for you if needed. They are a LIFE SAVER!!! Theses women have my utmost respect and I can't share my gratitude ENOUGH! read more

I hate the obgyn, I get anxious going and am very uncomfortable to begin with. I get greeted by the nurse that called me back and was unbelievably rude right of rip, for no reason. She didn't even say hello and started walking away before i got to the doorway, very bossy in rude tone. I sat down to get my blood pressure taken and i crosses my legs out of habit, and she yells at me to not cross my legs? Like i'm sorry I am not your daughter you do not speak to me that way.. I wanted to ask for a new nurse but I didn't want to cause a scene, so i roughed it out.. The nurse brought me to my room and told me to get undressed from waist down blah blah, so i'm sitting there ready, she knocks to come in, puts a gown in the drawer below my feet and walks out without a word. Like okay?? then the doctor finally comes in and she's very kind and bubbly with an amazing attitude! She made me feel so much more comfortable and made me feel i could ask or talk about anything! she was amazing. But I left there still feeling very uncomfortable and very annoyed with how i was treated... read more

Stay away from Dr. Bordelon! Dr. Bordelon acts nice until he realizes that you have your own opinions that differ with his. He then becomes very confrontational and bullies you into things you don't want to do. So if you ever have questions about the necessity of too many ultrasounds, labor induction, c-section, etc., find a different doctor who will listen to you. I would not recommend Dr. Bordelon to anyone. After being treated very badly for just questioning him we left the practice and found another doctor. There are great doctors out there who respect your wishes and work for you, not for the dollar. read more

Dr. Boyd is far too rough during exams and he left me bleeding after a simple routine. Stay away from him, you will hurt the next day if not. I had the same procedure done by the female nurses and they were kind and gentle. Dr. Boyd was extremely rough. read more

Horrible. Been seeing Dr. McIntyre who is amazing but the rest of the staff has an attitude problem. Very hard to reach by phone. The ARNPs are absolutely not qualified to deliver patient care. I had a serious problem going on that they were unable and unwilling to dig into to find out what was causing my problems, instead just giving me new birth control to "try" time and time again. Went to a different practice and was told that high levels of estrogen delivered systemically through BC pills beyond the body's normal limits could lead to a severe life threatening problem for me, due to the results of bloodwork that had never been run from North Florida OBGYN. They did not conduct proper tests nor did they follow what should have been standard operating procedure for my particular situation. Rude bedside manners, immensely long wait times once in the office. I would not recommend this practice to anyone. read more

DO NOT GO HERE!!! If zero stars were an option, that's what I would give them. I am the daughter of an OB/GYN from NY. I am well aware of the ethical practices of a doctors office. The level of neglect I received after having a miscarriage is unconscionable. The below is long but, believe it or not, this is the shortened version. ******************************************************************************************** When I first had the miscarriage they wanted to order a sonogram. Any ethical doctor in the medical industry will tell you this is not the first step. The first step is to order a quant test. This tests your HCG levels. They don't get paid if you go to a lab for this but they do get paid if you come in for a sonogram. My levels continued to decline for a few weeks, and then went back up to 115. At this level, the only possibility is that there is remaining fetal tissue. The nurse on the phone told me it could be an ectopic pregnancy. She told me a doctor would call me by noon the next day. The next day I had to call twice. When I finally got someone on the phone, it was another nurse. She would not put a doctor on the phone and told me I had to wait until Monday (as it was Friday and no on-call doctor could discuss my abnormal lab results with me over the weekend). I was pushed to come in for that sonogram, which of course showed nothing. Before I came in for the sonogram, I started to bleed on my own. This is good because it means my body on its own was trying to get rid of the excess tissue. I had the sonogram and met with Dr. Boyd. He tried to push surgery on me even though I had started to bleed rather than even first trying medication. Again, he makes more money from surgery, no money from medication. He also does this dangerous procedure in the office. When I called my mother on the phone, she was beyond appalled to hear a doctor would do a DNC in office. The uterus is a soft vascular organ and can easily be perforated. Surgery should be a last resort, not a first attempt. I insisted on the medication. He said he would call in the prescription and to wait 6-7 hours to pick it up. I did just that and when I went to the pharmacy, they didn't have the prescription. When I called the office, it was closed. I was able to get the on-call service to connect me as the office had just closed and this was an emergency. I needed medication to help me get rid of excess fetal tissue. Even Dr. Boyd said I needed to take it that night. When I got the office staff on the phone they told me he didn't finish writing the. script. When I asked for him to finish it then. I was told he was in emergency surgery. When I asked why he hadn't finished it in the morning, I was told he was called into emergency surgery. He was in emergency surgery all day? Unlikely. I explained the situation with the nurse telling me I had an ectopic pregnancy, not being able to get a doctor on the phone, and now the doctor had told me I needed this medication. I asked if another doctor in the practice, like an on-call doctor could send in the script. Nope. I had to call my mother in NY to phone in a script for me. I don't know what I would have done if I didn't have a personal relationship with a doctor. Never since that point had a quant test been sent in for me to continue to check on my levels, but oh, they do want me to come in for another sonogram. At this point, a sonogram will not tell you anything. It is the HCG levels you need to look at. At no point did I receive a phone call from Dr. Boyd apologizing for the medication mishap. or to check in on his patient who has now been neglected a number of times. It took me losing my self-control and yelling on a voicemail to get a doctor to finally call me back. Every time I called, I was told I could speak to a nurse and then would get a voicemail. I was not once be told to leave a message and a doctor would get back to me. I shouldn't have to be brought to tears multiple times to get a doctor to call me back. I am a person and a patient who is in their care. As if a miscarriage isn't traumatic enough, they pushed tests on me that were expensive, not covered by insurance, and inconclusive. They pushed surgery on me before trying medication which is especially troublesome as I had already started to bleed on my own. This practice is not a practice of doctors. This is a practice of money hungry thieves who will prescribe the treatment that lines their wallets best. DO NOT GO HERE!! read more

I have had two extremely negative experiences at North Florida Ob/Gyn. I went to a male physician first in 2017, and he mentioned a situation in which a young woman died from HPV during my first meeting. He did not recommend getting an HPV vaccine, which would have been a positive solution. Then, when I went back to North Florida in 2019, but instead to Dr. Amy Greenwald's office, she stated I needed to make sure my next partner was the "one." Again, she did not suggest that I get a vaccine. Other unprofessional behavior occurred among her staff. On my own, I got the vaccine for HPV, and I clear it from my system. Maybe these doctors think that having fearful or sick clients will earn them more money? My advice is to avoid North FL Ob/GYN unless someone writes something positive. If you are in your 20s-40s or even 50s get the HPV vaccination; it can help you clear HPV as well as take Folic Acid, B12, and AHCC. You do not have to be humiliated and your dignity undermined. read more

Wow! I really wish I had read the reviews of NF Ob/GYN located on 12110 San Jose before I bought my teenage daughter here. This practice was recommended by my daughters pediatrician for an issue that he could not address. We first came here over a year ago. We came to Dr. Foutz she is Professional with an appropriate bedside manner for a teenage child. However, what is it they say about one bad apple? (And based on our various experiences it is more than one.) Like many people I did not sit down to write my first horrific experience because with a practice this size( and this is a HUGE practice that rakes in mega $$$ bucks for Baptist South somewhere between 25 and 50 locations sprinkled across several Florida counties) there are too many people who can run amuck and ruin the practice. Remember people generally tell few people when they are happy with an experience, but when they are not happy they tell EVERYONE!!! Soooo my first rather appalling experience came with a follow up visit last fall where they ushered my daughter and I from the waiting room into an a ultrasound room. We were completely blind sided. I had no opportunity to prepare a very unprepared young teenage girl for what to expect. It is a good thing she is so mature and well adjusted. When I said we were not expecting this test, they were trite and unprofessional. However, I wanted my daughter to have the best care possible so I did not make a scene. Fast forward 6 months and we went in for a yearly medication visit. We got Joette Anderson. Holy cow unprofessional does not begin to describe this woman. I do not know how she became a Nurse Practitioner. Again I guess the practice is soooo big, they must be really desperate for anyone. She came in abrupt and rude and her poor unprofessional demeanor continued. Then she bought up Gardasil vaccine and I refused.(Whether you agree with my viewpoint or not it is my right as a parent to refuse) That was when she really lit up and although I did not think the appt. could go downhill any further it did. She refused to speak to me after that and directed all questions to my daughter as though I was not present. My daughter can hold her own, however her first words as we left were. I never want to come back here again. My daughter went to describe how Joette Anderson was unprofessional and badgering and how she felt victimized by the experience. I can tell you we will search for an alternative to this practice. As a parent I need a practice that will treat my daughter with respect and professionalism 100% of the time not just on occasion. My words to NFOBGYN is take time to review and TRAIN your staff especially when dealing with minor children. I read many other reviews of patients who were treated at this location and who were also incredibly unhappy. One more thing " There is nothing more precious than a baby" is the headline on their website. Let me remind you North Florida Ob /Gyn those precious babies grow up to be your patients, so you need to practice what you preach. They are precious to each of their parents no matter their age! read more

One of the worst experiences I have ever had at a Dr's office in my life. Unprofessional doesn't even begin to describe the staff here. Nonchalantly giving me lab results standing at the desk in front of other patients and staff, which I do believe is a violation of HIPAA if I'm not mistaken. I would highly advise anyone to avoid North Florida OB GYN at any and all costs. read more