***FLEMING ISLAND*** Watching my sister's experience with…read morethis office has been heartbreaking. She has left most of her appointments in tears because she felt dismissed, unheard, and treated without compassion. Pregnancy and women's healthcare are already stressful enough, and no patient should walk out feeling worse than when they came in. The front desk staff have also been rude and dismissive. It seemed like they rarely knew how to handle basic questions or situations without having to go ask someone else for help, making the office feel disorganized and unprofessional. Instead of making patients feel welcomed, they added unnecessary stress to every visit. I sincerely hope this practice takes a hard look at how they treat their patients and improve both their customer service and communication. Everyone deserves to feel respected, listened to, and cared for, especially during such an important time in their lives. Based on what I've witnessed my sister go through, I would not recommend this office. If I could give a review with no stars I would.

Used to be good. I have birthed 3 children and have never…read morehad a provider advocate for me like Whitney Rapp did..... she doesn't work for Dr. Hyler anymore. The other providers I have seen are either dismissive or don't seem to know what they're doing I was told my pregnancy was a blighted ovum (no baby only sac) and that I should expect bleeding due to miscarriage only to find out after 2 weeks of blood draws that I was infact still pregnant with some complications. Not to mention the ultrasound tech who confirmed my complications was the same one who said I had no baby and told me there was no way I was pregnant before doing my second scan. I've never been so baffled and unimpressed by obstetric care and I had a Dr in Pensacola tell me she didn't understand genetics. Please choose another practice before you're stuck waiting for them to put together your transfer information.

Very nice staff, very nice doctor. Less than 10 minute wait to be taken into the back. Less than 10…read moreminute wait in the exam room for the doctor. The appointment only took maybe a half hour. The doctor made sure I understood everything & didn't assume I already knew all the information. Will DEFINITELY keep him as my doctor.

Dr. Aultman is wonderful. She genuinely cares about women's health. Not only is she very thorough…read morein her exam, but she really listens to me as a patient.

Inconsiderate scheduled an appointment and they canceled it less than 24 hour noticed didn't even…read moretry to reschedule im experiencing chronic morning sickness to where I've lost weight I just wanted to see a doctor. These doctors don't care about ppls well being just their money.

So.... this location is SO MUCH BETTER than their sister location off of Beach Blvd; I started…read morecoming here instead after a couple bad experiences at the latter location (you'll find my review). Check in is just like any doctor's office, you sign in and wait to be called up. If they are not busy they will check you in and take your co pay or other form of payment when you sign in. The waiting area is very spacious with some magazines for the old school folks; there is also a small table with puzzles and books for young children to hang out at. Every staff member I've encountered here are very professional and very friendly, from the receptionists to the medical assistants. My first time here I met with Dr. Greenhaw, who took the time to get to know my medical history and what my concerns are when it comes to my health in an informal office meeting. For my first visit though, eventually my primary doctor would be Dr. New, who took the time as well to know a little bit about me. Honestly, I was a bit uncomfortable of having a male doctor as my gynecologist, but Dr. New is very professional and always have a female medical assistant present for all my appointments. I also liked that they are more flexible with hours and will make appointments on the weekends at their other location in Baptist South, which is very convenient for me with my sporadic work schedule. Even if this location is a bit far for you, they have other locations as well, even as far north as Fernadina Beach. I'm glad at this point that I've decided to come to this location from now on after the bad experiences at the Beach Blvd location.

Just wasn't impressed with the doctor. She obviously doesn't believe in hormone therapies, which I…read morefound odd. And I had to wait close to an hour to be seen.

I have gone to this office for my yearly exams and have never been impressed by the staff's tact or…read morebedside manner. During my most recent visit, I scheduled to have an IUD inserted. No one informed me that the woman performing the insertion would be unable to administer a cervical block (which was recommended by friends and family who had the procedure done there as well). I let it go, but upon meeting the doctor performing the insertion, I was quickly annoyed. She was incredibly rude and dismissive of my concerns. She was unable to properly insert the IUD (not due to fault on her part), however she continued to try, leaving me in extreme pain and uncomfortable. Given her dismissive remarks at the beginning of our meeting, I was not sure when I should call it quits. Finally, I started crying from the pain and she stopped. I then attempted to schedule another appointment. This process was drawn out over 2 weeks. First, I kept hearing the message that plays when the office is closed, even though they weren't. When I finally got ahold of someone they said they were working on it, but couldn't do anything to help me. I kept calling multiple times a day. Finally, someone got ahold of the scheduling people. They had a question for their supervisor and would call me back. Of course, no one did. As I said, this went on for 2 weeks until I finally managed to get an appt. I scheduled my next appointment through this office with the actual OBGYN downtown. My appointment was set for a specific date that I would be able to travel into town as a college student and at 8:30am. I made the trip back to town and never received a confirmation call as I normally did with the office. So I called the day before my scheduled appointment and was rudely told the appointment was for 2pm the next day, not 8:30am, still downtown. Annoyed, I said okay and made new plans to get downtown. Upon getting to the downtown office, the receptionist informed me my appointment was actually TWO weeks away. I was incredibly frustrated given that I had JUST confirmed the day before. Fortunately, the downtown office was incredibly understanding and squeezed me in. The Mandarin office is, however, incredibly unprofessional. The medical team made me feel uncomfortable and dismissed, while the remainder of the staff was continuously rude over the phone and failed to inform me of appointment changes that they were making without consulting me.

Really great doctor. Dr. Powers delivered both of my sons, and he was very easygoing and…read morepersonable. Especially with my first son, this is exactly the kind of OB I needed. The only negative is that he has A LOT of patients, so sometimes appointments seemed hurried. However, Dr. Powers was always happy to answer my questions. He also performed my tubal (tubes tied) and did a great job. He made the pre-, during, and post-pregnancy experience a good one.

They used to be a good place, but since another business bought them they shuffle you in and out…read morelike cattle. You spend many minutes from waiting room, to triage, to another waiting room, to the exam room where you wait some more. Then you get 3 minutes with the dr. If you are lucky.

So.... what can i say about a doctor that i was referred to by my new family practice doctor…read morebecause we're new to the area and i need to ..? My first thought was why do they have these huge pink cut out arrows taped to the glass double doors that point around the building (which gives the impression to walk around tge building) and once we walked all the way around the building it was for the mammogram office. So we had to walk all the way back around the building. The next word that comes to mind is piss.. yup it reaked of straight up piss in this office. The next word that comes to mind is.. low income, teen pregnacies ( not to say that these things are bad i just didn't expect it) there were about 5 teens in their with their parent. One was a little older she was a young adult was about 19-22 she had 4 kids and was pregnant she was there with her mom. The mother of the young adult was talking to another teen and her boyfriend about ways to get free services like food stamps & government assistance then the plot thickened when she said "My daughter is living back with me... again and pregnant, again.." smh.. Some of the staff had ghetto nice nasty attitude like they're not happy with their jobs. With the acception of one receptionist that was fantastic and had a great personality and was helpful. Another thing that i didn't like.. was the signs.. That seemed to suggest that maybe their patients are not that bright, clueless or need signs to tell them what to do. But for me to read them it seemed very rude with most in all caps seemed to be yelling at me. They had signs everywhere that read things like.. PUT TRASH IN HERE PUT MAGAZINE'S BACK FLUSH THE TOILET PLEASE CLOSE THE DOOR NO FOOD NO DRINK NO CELL PHONE & etc For doing ordinary things on bright colored construction paper written by hand in bold sharpie or typed up in bold letters. Some where there so long that they where fading and edges where curling up. What the Hell!! Was my next thought. This area is great so i didn't even google the business or read the reviews first like i always do. Smh Maybe the doctor is great i thought.. like my primary doctor suggested. But... idk.. I'm sitting ready to be called back. Its 2:49pm and my appointment was at 2:30pm So... I finally get called back.. Idk... i had to finish the nurses sentences like she couldn't get the right words to come out maybe i made her nervous i thought. Until i get in the room with the head nurse is training her on what to put in the computer.. After all the info was added i was asked to sit in the waiting area.. the chairs were... for the lack of better words unsatifactorty so i stood. For about 5 min then they brought me into an exam room. On the way to the exam room one of the nurses walked out of the office and said " Idk which one your talking about!" With a snappy attitude ) she asked "are you talking bout The black man!" and the other person (who i couldn't see) said yes. Anyway i did get to see the doctor. My overall experience was.... I don't know..... I have mixed feelings about this establishment so im willing to give it/them another try......... I hope my review was helpful and I hope you are having a wonderful day. SYOY

5 stars because of Dr. Wilkes! She has been my OBGYN for years. I always recommend her to other…read morewomen looking for a OB/GYN. She's attentive, knowledgeable, informative, professional and kind. Most importantly, she listens and she cares. I appreciate that she addresses my concerns and follows ups. I trust Dr. Wilkes with my healthcare. She wants the best for her patients and it shows. The office itself? Mehhh... scheduling is a pain. The staff is good. Dr. Wilkes is the reason I stay. Dr. Wilkes at SRB OBGYN is a great doctor!

This establishment murdered my daughter. They refused to give my wife an ultrasound the last three…read moremonths of her pregnancy and is absolutely the reason my daughter is now deceased. DO NOT COME HERE! Dr. Brock nonchalantly allowed it to happen and we are yet to receive an apology.

This is really random but I just really miss the time my now-ex and I went here for an ultrasound…read moreand had an awful experience with the place. At that time I was so ready for that day to be over with. Now? I wish I just could go back there to relive it all again. Enjoy the little moments. No one will ever see this but I miss you Leilany. And I'm sorry for everything I put you through.

DO NOT go here, EVER. Dr shah aint there and I went here for my last pregnancy. I have NO IDEA who…read moremy doctor is its whoever is able. Im almost 8 months pregnant and ive been mislead this ENTIRE pregnancy. First i met brittney whatever its name is. And i dont even feel comfortable who will deliver my baby i just dont know who will accept me so late in the pregnancy. So ive been told i had marginal cord insertion and referred to a high risk doctor. And I TRUST THE HIGH RISK PLACE MORE THAN THESE PPL. like that IS HOW BAD this place is. Thats not even the last of it. So i FINALLY got a job after having bad morning sickness and they told me that I now have A SHORT CERVIX. So I AM CRYING EVERYDAY thinking my son will die at anyday im counting his kicks and all and im scared to even wash his newborn clothes or PACK ANYTHING. Im arguing with my sons father blaming him and hes blaming me. But when we go to the obgyn they got the WORST attitude brittney stay acting like she cant open her eyes but judging me and its just... dont do that. Your like the same age as me sus. Just stop. Then they give us another patients paperwork and got mad at us for the paper they gave us. DO NOT GO HERE. If i could go anywhere else i would and could. Dont even bother calling they might call back they might not. Roll the dice you might give birth before they answer. They dont communicate in the office with whos calling who and its at this point where just deliver my baby and stfu because yahl are really pointless. I have been going to the high risk doctor and ill flood them with questions before this obgyn. I havent had much ultrasounds i guess the high risks makes up for it. But let me find a charge to my medicaid like they are. Seems petty now but being told your baby will die twice and they not even be sorry about it REALLY JUST ROCKS my jaw.