My wife broke her crown on a Sunday evening, Monday morning when they opened I immediately called…read moreand got her an appointment on the same day. In and out fantastic team and dentist. Highly recommend.

A wonderful experience as we were in need of emergency dental care…read more Thank you to Dr.Cislo and his team of professionals.

I as the other lady who was hesitant to write a review had an experience also with Alex Spivek. I…read morewent in for a toothache and a teeth cleaning. I was sent to another dentist in Kona where I spent $$ to find out what I knew that the problem is periodical disease and a root canal was not possible. Doctor Alex was very nice but I trust my feelings and intuition. He asked about cancer in my family and said he was very worried and made Me feel awful every time I left. I was ready to switch dentists just because of my intuition. I called and they said he was no longer there. I would like a solution to a dental Problem not someone who makes you feel scared or worried. No wonder the woman who wrote the review had to go thru a situation with her child. I feel for you and your child .

I debated about writing this review for a while, but decided that its only right that other people…read moreknow about how bad Waimea Smiles can be. Dr Miyasato is nice, but she pawned us off on a new dentist who is straight from the mainland, Alex Spivak. Alex Spivak saw our kids and said they all had many cavities that needed to be filled. We said okay, and sent them in for treatment. Our son went in and said his mouth was numb for an unusual amount of time. Husband went in and had the same problem. He informed Spivak, before we sent out daughter in. He saw our daughter, who went in to the office a completely healthy child, and filled her cavity. Like her brother and dad, she had numbness to her face that lasted all night. We figured it would wear off the next day. IT DID NOT. Her entire face on one side drooped, from her eye to her lip. It looked like she had a stroke! We called him to inform him of her injuries and he wanted us to bring her in. We told him we were taking her to her physician because he couldn't do anything for her and because why would we want to take her back to someone who INJURED her?! Her doctor said she had nerve damage and prescribed her a heavy steroid medication to try and relax her face. He stated that he couldn't tell if it was broken or bruised and said he would get a specialist to see Her. In the meantime, this was before Christmas and we had planned out a trip to the mainland for our kids. So we hoped and prayed that her face would return to normal for her sake. NOPE! Her face remained droopy and she lost control of the muscles that move her eyebrows. Her eyes watered like crazy and her mental health was affected. She was miserable the entire trip. She used to be our most cheerful child, friendly, talkative and happy but after the injury caused by Dr Spivak, she withdrew from everyone in the family and became very angry. We arranged for her to get counseling because of this. Remember that the injury affected half of her face, which is the first thing everyone sees! She couldn't raise her eyebrows, or move her mouth, which affected her speech, her smiles, and the way she ate and drank. In school, she would cover half of her face from her eyes to her chin, with her hand. Her food and drink would drop out of her mouth for Months because she couldn't control her lip muscles! We went to see the pediatric neurologist we were referred to and he confirmed that her facial injury definitely came directly from the dentist. As I said before, prior to her appointment she was 100% healthy and had a happy disposition. Her face was injured from December to March and we have received NO APOLOGIES from Spivak or Waimea Smiles. But we have received a letter signed by him stating that he discontinued service to us because of a "patient doctor breakdown" No class, no aloha, and no integrity. On a side note, those "many cavities" our kids had magically disappeared once we switched dentists. Interesting how that happened.

Dr. Hartwell and his team always do a phenomenal job taking care of me and my family. They make us…read morefeel comfortable, calm and explain each procedure thoroughly. I've always been apprehensive and nervous to go to the dentist but Dr. Hartwell genuinely takes care of you like family. I recommend everyone to his office because they are that good! Each experience has exceeded my expectations by far. Mahalo to him and his team!

dont even bother phoning Dr Hartwell's incredibly rude office that doesn't return calls. guess…read morewhat. she told me that "first 'before we get started'. We dont accept ANY insurance. You need to pay 100% upfront." That means a thousand dollars! Worse, because they are not' in network', even if your insurance reimburses you, they reimburse less. people like this impact care for everyone. it makes it so that rich people get the care, and everyone else, well, cant even find a dentist locally. Please let everyone know not to support this entitled attitude in our community.

Smart. Kind. Gentle. Caring and has credentials to provide you with quality dental care…read more Summer is an exceptional dental hygienist; I recommend her for your next cleaning. She took time to explain how to improve oral hygiene and acknowledged what works. Summer also gently removed calcium build up without causing pain in the process. I prefer the use of tools and a skilled professional who knows how to get the job done. Summer is it! Mahalo to everyone at this wonderful dental clinic!

The most unprofessional rude staff members I've ever met. I don't know how they can stay in…read morebusiness from the get-go they made me feel as if I was street trash, unwilling to speak in a kind manner or even as if I was human. Do not go to this office they are horrible not sure about the dentist. Couldn't get past the unfriendly rude undynamic duo at the front desk. I was brushed off & told good luck finding someone to help reattach my crown. if you are looking to be treated horribly you'll love these titas I will make it my mission to tell everyone to not go to this office.

Two great dentists. And nice staff…read more Just need to get the office staff to choose to answer the phone sometimes. They are impossible to get a hold of and never answer their phones. I dread dealing with them.

I aso had an unpleasant experience with Dr. Tarvers' wife , Monica - and the receptionist Carie…read more in 2023 ? I was mis-billed by Carlie and she copped an attitude 'cause I complained about it. Monica cut me a refund check but entered the info. on the wrong Iines, so my bank would not accept. she had to re-issue it and was curt. Too bad, 'cause I really like both Dentists there- think they do great work and are very peasant and informative as were the hygienists. when I attempted to return after a year hiatus; I dropped off a fairly recent set of X-Rays from a different Dentist. Carlie said they are closed (it was 2:30) even though website says 3pm, so I had to rush - she said computers were down now so call next day to set up another exam and cleaning. I did 2 days later, but was then told that NEITHER of the 2 dentists nor the hygienist were taking new patients and I would have to be put on a waiting list. I reminded them that I had been an established patient for probably 4-5 years before that. the front desk refused to the tell me how long the list was. I wonder if the Dentists are aware of this attitude ???? It sure seems like a "get-back" to me. I was told that they would relay my message, but who knows.

Dr. Tarver just completed the permanent installation of a complete implanted lower jaw denture. It…read morewas an extensive process, but the attention and care provided by the entire office was outstanding. Dr. Tarver explained every step of the process and was courteous to everyone around. I had heard horror stories from friends about implants done by other providers, but I did not experience any of that. The staff, including the office manager Carlie and dental assistant Katie, were professional and attentive. They are by far the best dental provider that I have experienced.