My wife broke her crown on a Sunday evening, Monday morning when they opened I immediately called…read moreand got her an appointment on the same day. In and out fantastic team and dentist. Highly recommend.

A wonderful experience as we were in need of emergency dental care…read more Thank you to Dr.Cislo and his team of professionals.

I live on the Big Island full time. The Dr and his staff are professional, knowledgeable, helpful…read morewith dental and apnea issues and insurance coverage. Office is clean and staff are friendly and wear masks. It was easy to make an appointment and the charges for service are reasonable. Recommended.

Dr. Fostvedt in the Queen shops is so very nice. I had a very bad tooth. His assistant who is…read moreawesome also, got me in right away. I was embarrassed, being a senior it's hard to find a good dentist. He pulled my tooth so well I didn't even know it was out!! So painless. Tonight I have no real pain at all!! I highly recommend him. Thank you for a great experience.

Dr. Meyer is a life saver! I have always been afraid of the dentist and for the last 5 years I have…read morebeen searching for a dentist to clearly tell me what to do with my dental needs. In addition, it seemed impossible to get a straightforward answer from anyone. On the contrary, Dr. Meyer was able to concisely explain to me what I needed in an easy to understand manner with complete transparency. Not only that, she is amazing with her techniques in regards to numbing and doing treatment. Thank you Dr. Meyer and the entire staff at North Hawaii Dental. I'm not afraid anymore, just excited that I can finally get this work done and smile again!

Dr. Meyer is professional, energetic, and genuinely caring. Her staff is the same and very…read morewelcoming. I got great results with no pain. No one enjoys going to a dentist, but Dr. Meyer makes it a great experience.

I as the other lady who was hesitant to write a review had an experience also with Alex Spivek. I…read morewent in for a toothache and a teeth cleaning. I was sent to another dentist in Kona where I spent $$ to find out what I knew that the problem is periodical disease and a root canal was not possible. Doctor Alex was very nice but I trust my feelings and intuition. He asked about cancer in my family and said he was very worried and made Me feel awful every time I left. I was ready to switch dentists just because of my intuition. I called and they said he was no longer there. I would like a solution to a dental Problem not someone who makes you feel scared or worried. No wonder the woman who wrote the review had to go thru a situation with her child. I feel for you and your child .

I debated about writing this review for a while, but decided that its only right that other people…read moreknow about how bad Waimea Smiles can be. Dr Miyasato is nice, but she pawned us off on a new dentist who is straight from the mainland, Alex Spivak. Alex Spivak saw our kids and said they all had many cavities that needed to be filled. We said okay, and sent them in for treatment. Our son went in and said his mouth was numb for an unusual amount of time. Husband went in and had the same problem. He informed Spivak, before we sent out daughter in. He saw our daughter, who went in to the office a completely healthy child, and filled her cavity. Like her brother and dad, she had numbness to her face that lasted all night. We figured it would wear off the next day. IT DID NOT. Her entire face on one side drooped, from her eye to her lip. It looked like she had a stroke! We called him to inform him of her injuries and he wanted us to bring her in. We told him we were taking her to her physician because he couldn't do anything for her and because why would we want to take her back to someone who INJURED her?! Her doctor said she had nerve damage and prescribed her a heavy steroid medication to try and relax her face. He stated that he couldn't tell if it was broken or bruised and said he would get a specialist to see Her. In the meantime, this was before Christmas and we had planned out a trip to the mainland for our kids. So we hoped and prayed that her face would return to normal for her sake. NOPE! Her face remained droopy and she lost control of the muscles that move her eyebrows. Her eyes watered like crazy and her mental health was affected. She was miserable the entire trip. She used to be our most cheerful child, friendly, talkative and happy but after the injury caused by Dr Spivak, she withdrew from everyone in the family and became very angry. We arranged for her to get counseling because of this. Remember that the injury affected half of her face, which is the first thing everyone sees! She couldn't raise her eyebrows, or move her mouth, which affected her speech, her smiles, and the way she ate and drank. In school, she would cover half of her face from her eyes to her chin, with her hand. Her food and drink would drop out of her mouth for Months because she couldn't control her lip muscles! We went to see the pediatric neurologist we were referred to and he confirmed that her facial injury definitely came directly from the dentist. As I said before, prior to her appointment she was 100% healthy and had a happy disposition. Her face was injured from December to March and we have received NO APOLOGIES from Spivak or Waimea Smiles. But we have received a letter signed by him stating that he discontinued service to us because of a "patient doctor breakdown" No class, no aloha, and no integrity. On a side note, those "many cavities" our kids had magically disappeared once we switched dentists. Interesting how that happened.

This is the worst dental customer service I have experience in my 38 years of life. Do not…read morerecommend. They never answer their phone, are never open, don't have certain dentists on Mondays, don't work on Fridays, and reschedule you for six months after your appt if it doesn't work with your schedule. Even if you have a hole in your tooth, you have to wait 9 months to get it filled.

From the owner: Our Waikoloa Dental team is welcoming patients of all ages. Infants, children, and young adults are…read morecovered by Medicaid/Quest through 20 years of age.

My dentist of 25+ years retired. He had created a new bridge for my front teeth (lost my front…read moreteeth as a child) that had lasted over 24 years. It was in dire need of being replaced. I am in the final stages this week of replacing the bridge and I am grateful for how smoothly it has gone. And quite painless. He sure can give those shots in a gentle painless manner. Dr. Hartwell explained with each appt. where we were in what is going to be quite a "mouthful" of new teeth (implants) for the needed replacement bridge. The temporary I have been wearing the last 7 months has been my teeth we have to replace in a clear removable retainer. What a blessing with how well the temporary has worked and still had my smile with my teeth. Dr. Hartwell's visual and tech aids and his manner for explaining some of the high tech dental equipment and what he is doing I have found to be very helpful and keeps me present and calm. And I like knowing. I was grateful for my prior dentist and sad when he retired. Glad he and some mutual friends referrals led me to Dr. Hartwell and his team. I feel I am in good hands with Dr. Hartwell for my dental health.

I am fairly new to the island and have been told by many how difficult it is to find and receive…read moregreat dental/medical care on island. I must say this practice and the Dr's were nothing short of PHENOMENAL I had the pleasure of dealing with Charmaine from the get go.... She communicated with me continually until she was in receipt of everything needed from my last Dentist. Everyone we met and dealt with of approx 8 employees all were friendly , sweet and genuine which is a pleasure. AMAZING PRACTICE W AMAZING STAFF!!!

Great place. Had an emergency and called at the last minute. It was busy and they couldn't fit me…read morebut later they had cancellation and called me immediately. The sweetest people on earth! Great quality of care, very helpful and thoughtful through the process. This was almost an emergency as I was in a lot of pain and they came through! Very grateful for them and for the team!

It's been about a year since I had the unfortunate experience of being treated at this office. Let…read moreme preface my review by explaining that I unfortunately had tetracycline as a child which greatly impacted the development of my teeth. This has led me to spend a lot more time in the dentists chair than your average person. I have had extensive amounts of cosmetic work done and take such good care of my teeth that I have not needed any cavities or related work done in a while. Which brings me to my initial visit with Dr Li. The first time we met his office performed the perfunctory routine of X-rays and exams. Imagine my shock when I was informed I was going to need no less than three root canals along with other maintenance. I was shocked to be honest due to my due diligence of oral hygiene. But I trusted his word and set up a schedule of work to be done in the future. I decided to have one of the root canals taken care of right off the bat and that is what was scheduled for my next visit. After arriving and sitting in the chair and having one of my teeth carved away for the root canal I was informed that I didn't need it after all and that it was just a minor cavity. But now I was going to need a crown on that tooth. I was fitted for the crown and while waiting for it a technician entered the chat and asked me to choose what color I wanted for the crown. And there I had to decide, without my glasses, in a not so well lit room to decide what color matched best with my existing teeth. I chose wrong. After getting home and looking closely in the mirror it was clearly not a match. I called the office the next day to register my complaint with the office manager Rachel. Right off the bat, before apologizing or attempting to comfort my displeasure, I was confronted by the fact that I had signed off on it consequently relinquishing them of any responsibility. Naturally my temperature rose as did my anger and voice. Rachel felt uncomfortable with my tone and put me on hold for a few minutes so I could "calm down". When she returned we agreed that I could come in and have the Dr look at it again. When I tried to reschedule however a few weeks later she informed me that she was uncomfortable with my demeanor and didn't feel safe having me as a client anymore and recommended other practices to contact. I asked if Dr Li was still going to take a look at the work I was unhappy with and she agreed on a final visit. When I arrived again, I was taken back into an exam room where Dr Li took a couple of seconds to look at my mouth again before he exclaimed that it "looks seamless". Comical and dismissive and unprofessional to say the least. I warn anyone who is considering visiting this establishment to really consider what you experience on your first visit. Listen to the way he talks to his subordinates and to you as a patient. And if you feel like you are being sold a list of unnecessary work by all means get a second opinion. I will close by adding that the original three root canals I was told I needed were not even mentioned by my new dental care team. Good Luck!

I am a dentist on the mainland and broke my molar eating kalbi. Needless to say I was both mad and…read moresad. It is a good thing I found Dr Nakahara. I called his office and he told me to come in and he temporized it until I can get home. He did a great job! He has a ton of experience and on top of that, he is up to date with the latest equipment, computers, and techniques. I almost swore off kalbi, but thanks to Dr. Nakahara and his talent, I will definitely continue to enjoy eating the island food!

We had a blast! It's the best dental experience my kids ever had. All the nurses are super nice,…read moreDr.Matt is patient and funny. He illustrated things clear with the X-ray image. They created a very comfortable environment. Office is clean with tons of entertainment for the little patients. My kids are very looking forward to their next appointment!

Avoid!!!!! Calls the police on you if you say your are mad at him…read more Dr Matt is a horrible person and I have no idea how he has any good reviews. He refused to see our autistic son and canceled our appointment the morning of. My wife was in tears all because Dr. Matt said he could not meet our sons accommodations which were turning off the tv and the music in the office when we tried to come in or coming out to the car for the exam which he said he would not do unless we tried to come in first. I called the office and I told them I was pissed because they just refused to see him because of his sensitivities but also refused to do the general anesthesia route that they originally recommended and that I would be contacting our lawyer as its against the law to discriminate based on disability. Dr. Matt came on the phone and tried to overpower the conversation by telling me to be quiet and he was the one talking and I told him not happening because he will absolutely not tell me what to do. Guess it works for him normally but not this time. He comes off as the puff my chest type. He called me later and seemed apologetic until he told me I had to learn to give him respect. He then told me he called the police on me for telling his staff I was pissed for him canceling our appointment the morning of. Then in his next sentence said he didn't want to see our son because it would cause him too much stress but yet he is ok calling the cops and possibly having them come to our house because I said I was pissed. This would have caused my son a major panic attack. I had no idea that telling someone you were pissed was against the law. But you know what is against the Law denying care to a disabled person because you fail to agree to minor accommodations. Obviously his report went no where because saying you are pissed is not a crime. But wait it gets better, after telling me that he called the cops and reported me for the illegal act of saying you are pissed he then tells me that if I want to talk to him that I should come talk to him at his office face to face. Hmmm so you call the cops on someone then want that person you called the cops on to come see you face to face. Dr. Matt thinks people from here are stupid enough to take him up on his threats as he knew he screwed up so he was trying to get me to come there to start something. Nice try. I told him we will be filing complaints and reaching out to out lawyers and he said no problem I have it all recorded and if I wanted the calls he would send to me. This is perfect because all the calls 100% show his neglect. I was so happy he recorded it because it shows everything I am saying The next day I reached out for those recordings that he said I could have in a text message and he then texted back that i was harassing him. Two reasons I believe for this is one he was trying to find something else to make it look like he was the victim and 2 he realized the recordings 100% incriminate him for discrimination and him being confrontational. I told him since he already said in a message the calls were recorded and that I submitted it in our complaints that if he erased them to save him self then he would be destroying evidence. We still have not received any recordings. Dr Matt does not deserve to be a part of the hawaii community with an attitude like he has and the way he treats families of special needs. I find it odd that there are not more bad reviews about him. He should close up his new fancy office and give it to a pediatric dentist who has the aloha spirit and really cares about the community and not just lining their pockets and taking advantage of locals. Less business means no more new office for this guy. My hope is more people he has done this to will come forward. Also that kona moms group would take him off their recommendations list. Dr. Matt has zero aloha and should not be doing business here. Don't give your money to support his lifestyle and don't trust your children with him