I went to McClendon Veterinary Clinic to make an appointment to get my cat fixed . I was told I…read morewould have to pay in advance which I did . I called several days later and postponed my appointment. Today , because I decided not to use their services I went to the clinic to get my money back. I would told they couldnt refund my money . I told them they didn't tell me that policy when I paid in advance and if they had i wouldn't not have paid them. They told me sorry it was their policy so I am out 100 dollars. Obviously I will never ever use this Clinic ever .

They take your pet to the back and do God knows what. My cat was not being nice to the staff. He…read moredoesn't like strangers. They had to sedate him. Put him under. To do a skin test for mites. So they tell me to leave. So I leave They call me within 30 minutes and say come back we are finished. We'll They charged me for a skin test that they said was negative but he's always picking and biting his skin. They charge me to worm him which I did not authorize because I had taken care of that situation at home through chewy and they knew that because they called in a prescription for him to chewy. They also treat him for fleas which I don't have. Took care of that when I got him. I did not authorize that. Then the veterinarian didn't even come out to speak to me. I paid a huge bill for me because I'm on a fixed income. It took my cat three weeks to act right again. I don't know what they did to him but it was not good. He is an aggressive cat but they must have done something for him to be mad at me for three weeks. I will never go there again.

Took our 4-year old dog here back in August due to swollen lymph nodes. Tested for lymphoma; came…read moreback negative. Did a complete CBD, and were told "we will need to do a complete biopsy on her lymph nodes, and then we will be able to tell exactly what's wrong with her". TWO WEEKS after the biopsy, and multiple phone calls later, we FINALLY heard from Lefebvre Jr. that it showed the lymph nodes were reactive, but not cancerous, but still did not know what was wrong with her. He blamed the slow results on the pathologist that he uses, after apologizing for taking so long, and said because of the delay he was thinking about switching to another pathologist. Our dog was given a round of steroids and antibiotics. Lymph nodes seemed to go down, so we were told all medications could be stopped. Never once insisted on seeing her again or to even see how she was doing; all of this over the phone. By this time, each time we called to try and speak to Lefebvre Jr. he was "never in" or "sick", so all these instructions are being given by vet techs and assistants. Lymph node swelling came back, we were told to give her only 5mg of steroid a day. Fast forward a few weeks and several emergency vet trips later, we finally get in to see Lefebvre for an appointment, and his assistant comes in and tells us there's nothing more that they can do and to go see a specialist in New Orleans. We ask where Lefebvre Jr. is and she proceeds to tell us that he's sick and would not be in that day. Right at noon, that very same day, I see Lefebvre Jr. walk by my place of business to have lunch next door, scrubs and all, RIGHT AFTER we were told he was sick and would not be in. We get in to see another vet after THREE MONTHS of being told by Lefebvre that our dog does not have cancer. New vet, in a matter of a couple of hours and a few tests later, proceeds to tell us that our dog did indeed appear to have cancer. Our hearts were shattered. Three months of being told our dog did not have cancer, that there was no cause of concern, that we could ease our worry and the only thing needed were some steroids and antibiotics. We have watched our sweet baby steadily decline, she has suffered more than I could have ever imagined; all this due to the negligence of this practice. I have NEVER experienced such unprofessionalism or dishonesty in all of my life. I never leave reviews, let alone one of this caliber, but so much damage, hurt and suffering has been done by this vet. I would NEVER recommend anyone taking their beloved pets here. EVER.

I think this place deserves higher than 5 stars. First, I arrived as a walk-in, and they were more…read morethan willing to help my cat (something that other clinics weren't willing to do). The service is awesome: everyone was very welcoming and seemed to actually care about the situation. Something that I truly appreciated was letting the pet owners go into the exam rooms during COVID. It helped to relieve the anxiety and definitely did not make me feel suspicious about what they are doing to my cat. On a side note, the clinic is very clean. Lastly, the cost was very reasonable.

Having 4 large dogs, it gets crazy expensive getting yearly shots and heartworm prevention. Vetcare…read morecuts my normal cost in half! My pups (surprisingly!) love going there. Everyone is super friendly and helpful. Definitely recommend for your basic pet care needs! I also love the office kitties!

The good points is that I was able to get in soon with my cat who had a fairly major issue. Bad…read morenews is pricing! I asked the receptionist when I made the appointment how much it would be and she gave me an idea. Of course there was more to it and the bill added up while I was there. The veterinarian told me she would keep it under $100 and I said yes thank you! Then after the receptionist said there and did all her figures it totaled $131! That may not be a bad figure for what was done although that is not what she said it would be and what I could afford! They do not charge you as it should be.

Everyone at this vet is super great! The prices are much cheaper than other vets I have been to and…read moreI still get great service!

I called to schedule an appointment for our dog. They told me they did not have any openings but…read morewalk ins were welcome. When I arrived no pets/owners were waiting in the lobby. I was asked to leave our dog but she has not been seen for 3 hours. All the staff seemed to care about was how much money I would authorize in medical care.

I have a pet opossum that I rescued when he was just about 5 weeks old and I've cared for him to…read morethe best of my ability for about a year and a half. Unfortunately he managed to fall and brake off one of his canines exposing the nerve. Thankfully All Creatures Animal Care was able to take care of him. They didn't just remove the obvious tooth during his procedure and call it a day. They checked the other teeth and found another tooth that had been damaged and removed it to prevent future breakage. The staff here were friendly, understanding and helpful. I don't think that they can honestly understand just how appreciative I am for them taking excellent care of my little buddy.

I brought my two hamsters, Hammy and Chatter, to All Creatures Animal Care for the first time, and…read moreI'm really glad I did. I was a bit nervous since I'd never taken them to a vet before, but the staff was so kind and gentle with them. They clearly know how to handle small pets and made the whole experience easy. The prices were also very reasonable. Overall, a great visit -- I'll definitely be coming back.

Dr. Baessler is amazing. We have adopted a blue heeler female who is heart worm positive. He has…read moregone above and beyond to help this dog. She is in a for a long battle but she is a fighter. The staff at Melton Veterinary Hospital have been nothing but sweet, considerate, and very helpful every time we have been up there.

Brought my Sissy ( border collie/lab) in for wellness exam. She is extremely anxious and doesnt…read morereally like strangers. Dr Stokes and the lovely young woman assisting her were GREAT. They managed to do everything they needed to including giving her shots. I cant speak for anything that happened when they took her to the back but while they were in the room with me everything was easy peasy

Having recently moved to West Monroe, I was looking for a veterinarian for my beloved basset hound…read more I feel that I have hit the jackpot by choosing The Neighborhood Vet. The staff is amazing and pays special attention to all details which were clearly covered during check-in and check-out. The staff even called me with a post procedure update when a 1/2 day stay for teeth cleaning was involved. The veterinary care is truly top tier and very deserving of this recommendation. The service provided was up and above what I expected. I highly recommend the doctors and staff at The Neighborhood Vet in West Monroe. Conveniently located and you can expect reasonable prices while your pet is well taken care of.

This clinic has gone above and beyond to help the animals in our area. I don't know what would…read morehave happened to some of them if we were not able to get them to Neighborhood Vet! Dr. Cataldo and her staff are wonderful and very compassionate.