I was given a price when I picked up the car. After returning the vehicle there was a major…read morediscrepancy in the final price. After many calls to customer service and was told that I would receive an email within 48 hours, I still not received a single one. I provided the necessary documents showing where the discrepancy was and have been told that I should receive a credit but now two weeks after, I still have not even received any acknowledgement from them stating that anything will be done. I would not rent from them again.

Showed up on time to pick up a car for a trip but no car. They could have called to let me know…read morebefore I came all the way across town but claimed they had the wrong number. I looked out at the "lot" but there did not appear to be any inventory there at all.

The first move was great. The second was a disaster. Two hours into the move, they informed us they…read morewould not move any cabinets or tables with glass. Why would I hire professionals to move my furniture that would refuse to do so? After arriving at our destination, they refused to unload the truck! We had to spend another $1600 on another company to unload it. They also did thousands of dollars in damage to our 100 yr old grand player piano, kept hardware for our refrigerator so we cannot reinstall the handles and claimed they couldn't do their job because the house was messy. Whose house isn't messy when moving? Bottom line is they did not fulfill the contract, refused to move many items at all, which still, months later, have still not been moved!

Muscle King Movers were outstanding. They helped us move locally. They are quick,efficient and…read morefriendly. Also, no damages. highly recommend.

I reserved a 16' truck on Monday to pick-up on Friday. When I arrived, they tried to give me a 26'…read moretruck, which was way too big for me to drive. When I reached the manager on the phone, he spoke to me in a very condescending manner because I didn't want the larger truck. He told me that they didn't have a 16' truck to rent and couldn't explain how I reserved a truck on-line that wasn't actually available. I could have went to U-Haul and paid at least twice what I had reserved the Penske for, but I ended up at Budget Trucks. The people there were super nice and the truck cost me basically the same price.

Reserving a car here ahead of time is useless. Zero cars on the lot and staff has no solutions and…read morecould not care less. Book with caution.

Took an hour to get a car even though I had a reservation and there were only two people in front…read moreof me! Terrible service. Tired looking car inside and out.

Rented a local van to move a few things around town. The folks there were attentive and nice,…read moregetting me through the renting process and on my way, easily. Packing supplies right there to buy and toss into the van. The Ford van was brand new and spotless with 155 miles on it. Rubber flooring in the van kept my cargo still. Sat tall in the saddle and driving visibility was good. Back up camera was nice to have. I think the back was ten feet long so I had lots of space to work with. Rented for 24 hours w/all the insurance (just wanted peace of mind). Still south of fifty bucks, including the miles driven around town. Easy after hours check in with link provided from a text on my phone which guided me through taking photos and listing van info. I'm 64 years old and have moved a lot of stuff around the country through the years using about everyone. U-Haul has stepped up it's game. Nice.

I was packing up for relocation from Huntsville. This U-Haul franchise had everything I needed from…read moreboxes and packing materials to rental vans. I made more than one visit to the store and everyone was extremely helpful in making sure I got what I needed. The great thing about all U-Haul stores is if you over purchase items (which I routinely do) you can return them for a full refund as long as you have your reciept.

If you can avoid this Ryder, do so at all cost or have x amount of free time because you'll be…read moresitting there waiting for a while. Went there one day to get my door put back on the rollers, sat there for 45 minutes after filling out the paperwork & started watching employees (6 employees) slowly come sit on the break bench, no acknowledgement or a toss up of a finger to say be with you in 1 sec. 50 minute mark I left.. Drove all the way back to GA with a broken door. Stone Mountain Ryder fixed the door in 10 minutes or less.

I have had nothing but A+ service from this Ryder location!…read moreFrom sales to customer service to the quality of trucks they rent. They have been extremely flexible for me several times when, I was in need even waiting for me last minute to get a truck in a pinch. Victor and Scott are great assets within the company! Thanks a bunch see you for my next truck.