We just switched to North Raleigh from Carolina Kids. We are very happy so far- the people that work in the front office are SO MUCH more helpful and kind. Our appointments so far have also started on time. What a welcome change. read more

Both of our children are patients at North Raleigh Pediatrics. We have seen nearly all doctors but are partial to Dr. Coleman (fluent in Spanish!!) and Dr. R--both are amazing! For nursing mama's, Michelle the Lactation Consultant, is fantastic to work with. Helps address lactation related issues with attention and love. Patients of the practice have the benefit of utilizing an online "patient portal" which allows you track and make appointments, medication, immunization records and everything else! Super convenient for forgetful moms like me. As a bonus, the practice is open something like 360+ days out of the year which makes it super convenient to get in and see someone at the last minute. Only negative I can think of is the waiting room layout--there's a "sick" and a "healthy" side. The front desk isn't very good about reminding patients about the room distinction and the signs they have on the wall are not very noticeable--pay attention especially during cold and flu season. read more

took my son to get all his shots updated for college ONLY pediatric office he ever went to They FAILED to know what shots he needed Tried to push for several hundred dollars in lab work WITH GREAT EFFORT finally got them to understand NO LAB WORK! Took him back to the college which he has been attending just to find out THEY OVERLOOKED the second booster shot chicken pox which the school required Contacted them and asked if they could send a prescription to a closer pharmacy which could do the shot (gave them the choice of 2 places to send it to) - they promised to call me THAT EVENING before closing ... they did not call Following day they called my wife and pushed her into making an appointment to get our son the shot because the pharmacy wouldn't give the shot They THEN CANCELED the appointment by calling me (wife set the appointment) and told me we could go to the Harnett county Health Services Center which I immediately contacted and set an appointment that day and got it handled in under 20 minutes! As we are at the County health center North Raliegh pediatrics called my cell phone to inform me they sent the prescription to a pharmacy which was NOT one of the 2 we had discussed. I have no idea WHY this situation happened ... but had they been this way 18 years ago we CERTAINLY would have never continued doing business with them. I sincerely advise finding a more family friendly doctors office to tend to your child(ren) read more

Office was fine when children were younger but clearly they don't know how to provide care for older children. I also experienced problems when trying to get college vaccinations. The experienced professional doctors and staff must have left when the practice split. read more

If you're new to motherhood, let this be good advice- find the most amazing pediatrician you can. There are very few businesses which I rate as highly as the staff at North Raleigh Pediatrics. I truly feel that since our daughter was born, we've received the most amazing guidance, encouragement, support and information from the staff at North Raleigh Pediatrics. I did the pediatric tour when I was shopping for a pediatrician and found the office and the staff to be far above what I found at other offices. The information was pretty general, but I liked the layout of the office- with a sick side and a well side, and a small in-practice pharmacy to be pretty cool. The treatment rooms and lactation room seemed to offer what we were looking for. Dr. Nirali Dubal conducted the tour and seemed quite friendly and knowledgeable. In the hospital, Dr. R. Frerichs was the first doctor to see our daughter. He was very good with us. As new parents, we very much appreciated the confidence that he gave us about our daughter and the rapport he had with us. Dr. Christine Flannelly saw our daughter the second day and we were pleased with her as well. We met Dr. Nirali Dubal on the day we came home from the hospital. We also liked her very much. Ann Skinner, the lactation consultant, bonded with our family from the minute our little girl came home. New to breastfeeding, I needed a little help. Ann Skinner was genuine and helpful and equipped us with an arsenal of resources. What was most encouraging about Ann was her support. Those first few days home from the hospital can be challenging ones. Ann felt like a member of the family by the time our little girl got things figured out. Ann runs a newborn class that we both found helpful. It really addressed what to do once you get home- ways to comfort your baby, things to look out for, concerns, ideas. It was really helpful and free! We chose Dr. Frerichs as our doctor. He is very professional, very knowledgeable and seems really comfortable with babies. We had a little bit of a health scare with our daughter and Dr. Frerichs helped us navigate through it, though fortunately, it was just a scare. We saw Dr. Wilson on a visit when our daughter wasn't feeling well. He was really nice and gave us a lot of reassurance. These guys are just great all the way around, from the front desk to the doctors. We've taken our daughter for free weight checks during their lunch hour from 1-2, so we're really feeling comfortable with the group. I am thrilled with our choice and so grateful that our daughter has such a great healthcare group! read more

Unfortunately isn't taking new patients with Medicaid it's not my kids fault that when their parent applied for other insurance we were denied and placed in bracket for Medicaid. Drs Don't like Medicaid forcing Medicaid recipients to be denied services and frowned upon and looked down on. read more

I love this practice. Love all the physicians. I am comfortable rotating through any of them because they are all wonderful. The front office staff is friendly and helpful. read more

THE BEST PEDIATRIC OFFICE EVER!!! Front staff and Nurses are very friendly and very welcoming. Love the doctor's too. I would recommend them to anyone! read more

21 years, birth to voice performance major, sickness/health...through it all Dr. Frerich gave our daughter the best possible care. Real care, with compassion and enthusiasm came with every visit. He literally saved her life with an early diagnosis and we could not be more grateful for having had such a wonderful partner in raising our child. We will miss him beyond words now that she is no longer "pediatric". When my health failed and I could no longer attend appointments with her, he brought such comfort for me knowing she was in hands that would look out for her like I would. A special doc who has been a true blessing. read more

We love North Raleigh Pediatrics. Very short wait times and I can always get a same day (sometimes same hour) sick appointment. All the doctors we have seen are attentive, patient and give great advice. Same for the nurses. And I loved the lactation consultant back when I was breastfeeding. Highly recommended. read more

I have been very pleased with this practice, staff and doctors for years. I recently had a billing problem. I spoke to Lakesha and Dwaina (manager) I was confused about the charges on my son's account, what insurance covered and what I had to pay. Lakesha was the one I spoke to first she was very helpful,understanding and advised me that I do need to speak with Dwaina and when I spoke to her she said we will go over everything to the fullest,see what the insurance covered ,also we will see how to handle this matter so we can have a positive outcome. That is exactly what she did and Lakesha went through charges while I spoke to Manager. I can say that I was glad that both of them helped me and they both cared . Even though I was upset at first ,once I had the problem explained to me ,each one of them took the time with me ,was understanding, I couldn't ask for better service. This is a great office and my son will continue to be a loyal patient. read more

We have used this place for the last 3.5 years with my son and now also for our newborn daughter. We love Dr Coleman, and also the lactation consultant, Michelle. I am not impressed with most of the receptionists and nurses -- they are not especially friendly. However, my son has always had great experiences here, and I have been impressed with most of the doctors we have seen. The wait time can get a bit long at times, which can be frustrating. They require kids to have vaccines, which I like so I don't have to worry my newborn will catch measles from the waiting room. read more

*******************Update**************************** I had come back here with the intention of possibly removing my original review. I see, interestingly enough, a brand new 5 star review that seems to address my points. Whether the referral itself was appropriate I'll leave to the judgement of the reader. Ultimately my frustration came from the unprofessional behavior/policies of the practice. There was no justification for the letter I received without a prior phone call to discuss my reasons or concerns. North Raleigh Pediatric Group will not ever pay the medical bills I receive or have to live with the decisions I make for my child. I'm a partner, not an employee who is having trouble following policy. My advise to North Raleigh Pediatric Group is to focus on the spirit of good medicine, rather than it's form. Let your RNs look up from those d*mnable computer checklists and ask how our life is going. (I got so tired of seeing the staff's backs, rather than their faces.) If you don't know about an issue, take the time to research and come up with solid reasoning why you're giving the advise or referral you're giving. Add value to the process and accept mistakes will be made by all. Frankly, I can panic and call a specialist all on my own without setting foot in your office. Anyway, I won't game the system by adding another 1 star review. I will however, leave my original here in the spirit of giving people a counter experience to the glowing reviews here. ******************Original review**************************** North Raleigh Pediatric Group is a probably good place if you're into following doctor's orders and absolutely want/are successful in following the type of advise you get in Health magazine. Be warned, however, if your child has a slightly odd situation or (heaven forbid) you disagree with your pediatrician. I won't go into the details, but I got a referral out to a specialist for a situation with my infant. After thinking it over, research, and many discussions with my husband, we decided to cancel and adopt a wait and see strategy as immediate further investigation carried some risks without clear probability of increasing our knowledge. Instead of calling to discuss the cancellation, my concerns or reasons, I received a certified letter out of the blue saying that if I didn't take the referral I needed to find another doctor. That's okay, North Raleigh Pediatric Group, because I was starting to believe you when you repeatedly said you weren't qualified to venture a medical opinion on a slightly abnormal situation involving Pediatrics. ;) In fairness, Dr. Dubai in particular is a very warm and caring individual. However, I walked away strongly feeling that I had been given the advise I would expect from an RN rather Doctor. At no time was any Doctor I saw willing to research or venture an opinion that I felt wasn't based in fear rather than medical evidence. Practically every contact with this group produced just enough information to make me afraid of something that resulted in a flurry of Internet research. As I don't recall having gone to medical school I found the entire situation extremely frustrating. In my mind, you can't command the hourly rate of a doctor (hovering on $275 per hour by the way if you're paying out of pocket) and demand the respect one if all you're willing do when you see the abnormal is refer out with little or no reason other than it's weird. I have a very clear idea of what I expect out of a Pediatrician and it's clear that North Raleigh Pediatrics doesn't share my vision. read more

We moved to the area with our 20 month old son and picked this place because it was close to our apartment. What a find! The staff and doctors are all friendly and knowledgeable. The nurses never get frustrated with a sick, screaming toddler. We've had multiple occasions where our son has come down with a bug in the middle of the day, and they always get us right in. They are open on the weekend, which is a huge help for working parents and for those crazy emergencies that can happen. Don't even get me started on their model train set in the waiting room. Every kid I've seen loves it! 5 stars and I hope they keep up the good work for our next kid too! read more

We recently moved to Raleigh and have a six moth old daughter and two older boys. The appointment was easy to schedule, we were seen at the scheduled time, the staff was wonderful and I can't say enough good things about Dr. Frerichs. Fantastic experience all around. Would highly recommend. read more

My daughter is almost 4 and we have been going there since she was a couple of days old. Our primary doctor there is Dr. McMillan and we love, love, love her! I used to live around the corner from the office, but moved 1/2 hour away and we still go there. I don't see how I would find another doctor as wonderful as Dr. McMillan. She has 3 girls herself and she is very personable and knows what she's doing. We have also seen Dr. Flannelly, who is terrific. Most of the nurses are wonderful and some of them have their bad days. But I can't blame them as they see mostly sick, grumpy kids all day long and the healthy ones they see they give shots to ;-) I have recommended this pediatric group to all my friends and I will continue to do so! read more

My 5 year old daughter has been a patient at North Raleigh Pediatrics since she was about 6 months old. We also have a 2.5 year old son who has been a patient since birth. I couldn't ask for a better office, doctors or staff to care for my babies. While we are partial to Dr. Coleman and his nurse T, we've had the opportunity to rotate between every physician and I am never disappointed. Highly recommended! read more

This group of pediatricians is as good as it gets. My daughter is two now, and has been a patient since she was about a week old. Dr. Frerichs is her primary doctor, and when she had a serious illness when she was a month old, he referred me to the emergency room at Wake Med and had doctors waiting for her when we arrived. He is patient with her, and explains everything very well. She has also seen Dr. Flanelly, whom she adores, even though Dr. Flanelly had to perform a pretty painful procedure. We drive an hour to reach the office, but it is well worth the time. read more

We have recently changed my son's pediatrician to here. Our first visit was with Dr. Dubal. She was great with my son and with us. We have recently gone to see Dr. Macmillan. She was also great. Both communicated very effectively what the diagnosis was, why they made such a decision, and their plan for treatment. We are very happy with our decision to have our son in their care. We also have found their staff to be very pleasant. read more

The drs are nice but some of the nurses are rude and condescending. They don't care if you can't pay they want all the money up front with or without insurance. Usually costing $150-200. They will not work with you and will not do payments. The person checking you out tends to forget you have to pay and if you forget because you have an upset child, they will chase you down in the parking lot while the person who was supposed to take your payment sits there and stares at you like they did nothing wrong. I will be finding a new pediatrician. read more

Go somewhere else if you have the chance. My kids hate the doctors. Not because of a bad experience, but because they are rather poor communicators and give my kids the creeps. Every part of our experience with them with 4 kids and 15 years has been terrible. They don't care that you think they are terrible. Now that my kids are older they have the same. read more