I stopped over in Tryon for business, and began having an issue where I couldn't turn my car over…read more Ronnie came out and quickly established that it was a cable, and had it replaced within 30 minutes. I am absolutely stunned at the level of precision, and friendliness of the staff. My car could not have picked a better spot to break down at. I highly, highly recommend these guys for car work. They were very honest, and gave me exactly what I needed, not more, and not less.

They are the best very honest and treat you like family I highly recommend them to all my friends…read moreand family very dependable folks

Always efficient, friendly, and convenient. I have used them for years! They check many things but…read morenever push unnecessary repairs and services.

Stay away at all costs. They did not put my wife's plug back in properly and when we went out in…read morethe morning we had a huge pool of oil in our driveway. She needed to get to work the next morning so my so checked and sure enough it was a loose plug. He went to town and bought oil and brought it back up to full himself (after fixing plug). When she stopped in to Landrum lube to see if she could get a refund they refused and told her she should have driven the car in with the loose plug so they could have seen it - what a joke

Great service - I had them mount and balance 2 new tires that I did not buy from them. Very…read morecourteous and fast! I will be going back and recommending them to my family and friends!

This place just saved my butt, my holiday weekend and a huge event we paid a mint to attend... I…read morecame out at 4:40 the wen before Thankgiving to find my tire flat.. I got some air in it.. called dills and they had the tires I needed in stock.. The staffed stayed late while i drove there and install the tires quick and perfect.... I will never get tires anyplace else.. Oh and by the way.. they had the best prices around... I had been pricing tires and planned to get them replaced after the holiday.... when they gave me the price.. I was in shock.. just amazing service and an amazing staff...

I am done doing business with them. I've gone in at least once a year for the 5 yrs I've lived here…read moreand every time it's the same . The "guy" at the front desk is unhelpful, slow, and just plain rude. He is useless and has no customer service skills. He is unable to answer simple questions. Each time I've brought my car in and drop it off, I have had to call 5-6 hrs later only to find it's been ready for hours. No communication at all. When I go pick up my car, he cannot explain what they did or why. I am always charged the higher amount and when I try to find out why, all he can do is walk off and try to find someone to answer questions. And then they come in and speak to me like I'm an idiot. I have a feeling they have dishonest practices- esp upselling women. This time I brought my husband who didn't fall for their false explanations. He agreed- they are dishonest and rude. Even though they are 3 minutes from my house, I will drive to Hendo or Sburg so I don't have to go back.

Be aware. They will up-sale you on everything. Took my truck in for brakes and they told me I…read moreneeded new calipers and rotors on all 4 wheels. I thought that seemed odd but went ahead...the next time I needed brakes they told me I needed 4 calipers and rotors again...when I asked they said they do that on all brake jobs. Said I'd never go back and needed a tire plugged. After hours of waiting they told me I needed 3 new tires so they wouldn't plug the one that had a hole...I bought these tires less than 6 months ago. I did not need new tires. I will not under any circumstance ever take a vehicle to Pierce's again. These guys are the reason so many auto repair shops get a bad name...beware before you go that you will be up-sold on everything!

Every time I've come here with a problem they've fixed it, once for $11, once for "no charge."…read more!!!!!!!! Expert diagnosticians, they clearly explain everything, everybody is cheerful and patient, and they do much more than tires & exhaust. A sixth star for the excellent cat in the waiting room. I wish I were a car so Barry's could be my doctor.

This is a local auto tire repair shop First time coming…read morehere. Had to call the day before and have them order the size tires needed. The girl said they would be there the next day. They sure were! Waiting area was clean. They took the car pretty fast and there were no games played with the price or anything. The owner is involved in all transactions and checks the work after it is done. Highly recommend this place if you need any tires or work done, very reliable and trustworthy place!

Absolutely rude called for an estimate about my vehicle, I had moved it from a different body shop…read morefor a personal preference I have tried everywhere. I called them because someone recommended them. The guy on the phone was so unprofessional and rude. Told me I should've chose them from the start and hung up the phone.

Easy people to work with. Knowledgeable, and friendly. They did a great job of keeping us up to…read moredate with everything happening with our car when it was rear ended and suffered severe damage. They were kind and honest throughout the whole process.

Nice, honest people that saved thousands for a repair compared to a BMW repair shop quote in…read moreAsheville.

This dude is the coolest mechanic I've ever met!!!! 40 plus years of honest work and dedication to…read moredoing GOOD business. My 04 Range Rover was almost dead and somehow he brought her back to life! Homie is a living legend.

A few years ago I took my Lexus to Henson's Collision Center when the front fender was loose…read more Several vehicles had been damaged in the parking lot of the textile mill where I worked. They were able to attach it without having to replace the whole fender. This saved me over $400 and I did not have to file an insurance claim. I was already a very satisfied customer. Then Hurricane Helene caused a tree to land on the hood of my Lexus. My son was able to wire the hood and front fender together so I could drive in to get an estimate from Henson's Collision Center. My insurance company authorized the repairs and an appointment was made to begin the work. When the new hood arrived it was defective and Henson's would not use anything that was unsuitable, so ordered another hood. I am so pleased they insisted on quality parts when entrusted with my vehicle. When I picked up the car, it looked brand new. An added bonus was the fact that they polished/buffed out the "foggy" looking headlight lenses! They are now clear and I feel much safer knowing my headlights show up when driving at night or in the rain. Henson's did not have to take this extra step, but chose to help me out since I lamented that the lenses were really cloudy. This act of kindness, and generosity, is just one of the reasons I will always trust them whenever my car needs help. Everyone I dealt with was kind, considerate and pleasant to deal with. Thanks for everything!

Brought my Porsche in for some front end repair and chose this shop to have the repair done. More…read morethen perfect under the Covid circumstances! It took a bit longer then I expected, but the work was absolute perfect and so we're the two people I delt with at the shop. Thank you very much! I highly recommend your shop and thanks to my friend who suggested the shop for repair!