Great staff. Beautiful beach. Great views. Toilets should…read morehave lids - they don't Doorwalls very difficult to open/close and they don't have screens Screens would allow us to enjoy beautiful lake breezes Again - staff was friendly and accommodating Families with children need to keep them from screaming

Clean and comfortable hotel right on Houghton Lake. Staff was nice and welcoming! Breakfast bar has…read morea nice variety of items to choose from.

We were in town for a wedding and were lucky enough to get a couple of rooms here. Our experience…read morewas top-notch and we have recommended this place to many other people. I cannot comment on the tiki hut or the breakfast, as we got there late and left early the next morning. But the woman (I wish I knew her name) who checked us in was so warm and welcoming, and the rooms were just perfect. All the little details you typically get at a high end hotel - slippers, robes, nice soaps. And the bed and linens were very comfortable. I would stay there again anytime I was in the area.

What a gem of a place! First timer at Springbrook Inn and I was amazed at what a wonderful place it…read moreis. Kathy the owner/host, is one of the most charming, hardworking and fantastic cooks we've ever have had the chance to meet. The inn is SPOTLESSLY maintained, cleanest room I believe I have stayed at including all the Hiltons and high end resorts. Every morning at 9:00 a home cooked (by Kathy) breakfast is delivered to the room which was an unexpected treat. The onsite Tiki Bar and it's fabulous staff takes care of anything else you might need. It is a 21+ destination which was a plus for us. Thank you Kathy for a wonderful (extended) weekend! You made a beautiful home for all your guests to enjoy Hopefully we'll see you down the road, enjoy your bucket list Frank and Diane Brennan

Bea-u-ti-ful! a week…read morelong vacation on the lake? uh...yes please! stayed here last summer w/bf for a wedding & family reunion. so. much. fun! during our week at driftwood resort, we... - rented pontoons & took them out to the middle of the lake at sunset (a definite must!) - went fishing - had a ping-pong tournament in the game room - enjoyed bonfires every night by the fire pit - took dips in the lake (which is shallow) - & lots, lots, more! the rooms were clean & comfortable (bed, linens, etc.). the showers have great water pressure & temperature (which maybe people don't care about, but it was a big plus for me). plenty of space to sprawl out & relax. from the person you make the reservation with to the groundskeeper, the staff at driftwood resort is wonderful about making you feel welcome & at home. very kind & very personable. the rooms, maintenance of grounds, & customer service are absolutely top notch. if you are looking for a little getaway, check this place out!

Great place for families. Quiet setting with water access, kayaks and paddle boards. The playground…read morewas perfect for our 6 and 3 year old. Close to fun activities- beaches, trails, mini golf and restaurants. Cabin was clean and had everything we needed.

This was our first stay at a Tru hotel -- and we loved it! Having travelled for work quite a bit…read moreover the years and experienced different brands, I've been very happy with the Hilton brand for decades. I find Tru to be a lively refinement of the traditional hotel experience. The color scheme of the lobby sets Try apart from other Hilton brands. Fifteen years ago, I enjoyed the minimalist theme of Four Points by Sheridan, but today I feel Tru by Hilton is more energetic, sophisticated, and more on point for me. While I think Tru was intended for young travelers, I feel Tru suites me in my early 60s. I very much liked the complimentary breakfast better than what is served at a Hampton Inn. I liked the pancake machine over the waffle maker. The Lavazza coffee was a welcome feature too. The rooms are a bit smaller, but still comfortably fit a king-sized bed. There is a small refrigerator, but no microwave. Exposed rods, pipes, and pegs replaced dressers and armoires. The shower was full glass with TWO glass corner shelves, so for a change I didn't have to store my toiletries on the floor or bend over to pick up them up. If you need a microwave, there's one in the lobby at the snack counter. The rooms and lobby were CLEAN. HIGHLY RECOMMENDED

Stayed at Tru by Hilton in Gaylord and even checking in late at night was a pleasant experience…read more The front desk guy, didn't catch his name, was really friendly and easy to talk to. He's got his own personal board game collection he brings in for guests, which is such a fun and unexpected touch. Wish I had more time to check it all out, definitely appreciated it as someone who loves board games. Breakfast was solid too, would stay here again.

Clean the place and stop cooking food that literally stinks up the entire hotel. Paint and carpet…read morewould go a long way

Sarah was amazing! We had an emergency stop here due to car issues...she was so helpful and…read moreunderstanding! the room was clean and within waking distance to the necessities. Thank you for everythin!

Our family has had a reunion here for the last 31 years. We've experienced varying degrees of…read morecompetency with managers and staff but have never failed to love our time there. Sure, it's bare bones ( shared bathrooms and sometimes saggy mattresses) but the price is reasonable, its clean and big and a super comfortable place for our 60+ family members to hang out and reconnect. The lake is lovely and the dock and beach are the only things we need to entertain us on a warm summer day. The kids like the rowboats and trips to the store for candy. One recent big negative is that the lodge staff can no longer cook and serve meals. The Silver Dollar restaurant is a short walk away, but it's just not the same as being served breakfast (or dinner) on site.

From the owner: jewel on the lakeread more

This motel has been newly renovated and was very clean during our stay. The exterior has also been…read moreupdated, although it doesn't necessarily give you an idea of the renovations that are inside. Of course, it's not a five-star hotel, but keeping in mind that it's a motel, I'd say it easily compares to a 3.5-4 star property. Just be sure to set your expectations accordingly. I didn't notice an office or staff around during our stay, so if you need assistance, keep in mind that this is more of a self-service motel experience. That said, booking and check-in were incredibly easy--you can do everything right from your phone, and you can check-in on your phone once you arrive. Overall, I was pleasantly surprised by how clean and updated the property was, and I would stay here again.

Fair price and nicely renovated however, our room #14 smelled heavily of cigarette smoke. it was…read moreso strong that my clothes and c-pap machine smelled when I got home.

No cleam rooms poor service terrible food. Hot tub did not work…read more No hot water. Had 7 rooms all the same issyes

This was our second stay at Lakeside Resort & Conference Center, and unfortunately, it confirmed we…read morewon't be coming back. Our first visit on 4/12/25 ended with an ant infestation in Room 101. We reported it to the staff, didn't ask for a refund, and chose to give the resort another chance because our kids really enjoyed the Waterpark. We stayed again on 5/17/25, this time in Room 315. At 6 a.m. the next morning, I woke up to a bed bug crawling on my leg. I immediately brought it to the front desk in a tissue. The staff apologized and said a manager would be contacted and that we would be refunded for the room. I packed up our things right away and checked out early. At checkout, however, I was suddenly told to "watch my email for a discount," despite having just been promised a full refund. Nobody at the front desk could tell me when a manager would actually be available, and as of writing this, I've received no follow-up and no refund. Now I'm at home panic-washing everything, terrified we may have brought bed bugs back with us. This experience was not just disappointing--it was unacceptable. I strongly urge anyone considering a stay here to think twice, especially if management can't be counted on to respond to serious issues like this.

The list is long on what can be improved. When we were there, they were out of half the menu…read more Any sauce we requested was met with ranch dressing. Sat on the back deck. The chairs were all in horrible condition. Wood planks were coming up. Tables were dirty. The experience was so bad, it was comical.

Everything. Worn down and old. Infrastructure failing. Stay away!!! Low water pressure. Pool and…read morejacuzzi broken. Nothing to do. Not worth your time to stay there

Stayed here for 2 nights over the weekend of July 25th. Shared the room with my sister And on the…read morefirst night we discovered a blood filled bed bug which we killed and called front desk to change the bedding. At the time we thought it was a tick so we were not super worried. Woke up the next day with large itchy bites on both of us. Next night I woke up in the middle of the night scratching myself. The morning light showed that I was covered in bites. So itchy and uncomfortable!! It was not until later that we discovered it was actually a bed bug instead of tick. If we had known we would have moved rooms or found a different hotel. Be careful if you stay here because chances are you'll be eaten alive by bed bugs!! -UPDATE- After contacting the manager about the situation, I'm even more frustrated with this place. They said because they did not see any bed bugs in the room, that they must not have them. They refuse to refund the room! They refuse to take any responsibility. Shameful. Really upset about this and will continue to update as this unfolds because I'm not letting this go when this 2 night visit has not only traumatized me but caused me enormous financial burden between treating my home, new luggage, a doctors visit, and more!! Unreal.

The only reason I give them two stars is because staff is friendly and breakfast was alright…read morebesides the sour creamer. Are keys to get in we had to fight to get them to work. Had to go get news keys and one at least worked after hearing the guy had to remake 35 keys for the same reason. Then we thought there was a pool and it's under construction so I paid there regular price and the pool was closed! Pillows were horrible and the bathroom wall was dirty. They never came with clean towels the next day and I had to take the trash out and go get bags which he couldn't find the right bags so he gave me the small bags that go in the ice bucket! There floors were not carpeted in the room which wasn't great and floor was cold. Won't go back!!!!!!