This vet cost me soooooo much money and literally didn't do a damn thing to help my pup…read more First round of tests I was told I needed to buy special food (off them of course) for kidney health, next round I was told I needed to buy special food for teeth health ... the time after that it was for bowel health. I never got to through any of these bags of food before I was advised to get a different one. Each visit I was made to believe that I was getting this huge discount which I was made to feel grateful for. But this place cost me a fortune . The receptionist was very sweet. But she directed me to give the wrong medication to my pup and I had to correct her. When I finally took my pup to another vet, they gave him the full bill of health. RIPPED OFF BY VERMONT SOUTH!!! absolute con!

This veterinary clinic has been there for years. If you've got a pet and you're local, you've…read moreprobably visited it at one time or another. They're really good with animals (as you'd expect) and their sometimes distressed owners. If you've got a cat or a dog that really, really doesn't like injections or taking tablets, they are really patient and understanding Sometimes, the best that a vet can do is to make sure that a really awful situation isn't any worse, and these guys and girls really genuinely care. I really recommend going to this vet clinic if you have an animal in need of medical attention or some advice.

The first thing that made us suspect these guys are good, is that their 'about us' page on their…read morewebsite includes details of the pets the staff here have at home. It's personable; approachable; human. We'd been using a competing vet on Lygon Street and found them to be less so, and constantly pushing expensive insurance plans whilst giving hypochondriacal diagnoses. So we changed vets and gave Fitzroy Veterinary Clinic a chance. First impressions? It's busy. Busy and efficient. The crowd dispersed after a few minutes but it gave us a chance to see what it's like here when they're under pressure, and it was a relaxed environment. There's a dog side and a cat side to this place, and decorated accordingly. Our own little fur-ball doesn't travel well and gets a bit nervous in new places, but this was as good as we could hope for, given our in-and-out 'check up' we were there for. We were kept waiting for half an hour beyond our allotted time, but I suspect we arrived at the tail-end of a particularly busy period. Before long, we'd completed the forms and were ushered in to see a very friendly, plain-speaking vet who never once attempted to sign us up to an insurance plan, or push anything other than an honest verdict on how little Samson was doing. And he's doing just fine. We left really satisfied with the experience and confident we made the right change.

The team at Fitzroy Vet Clinic are super-nice, always seem to run on time, and give you all the…read moretime you need to ask questions about your pet. We even found a stray kitten there when we were looking to adopt, and they handled everything. There's even a boarding house connected for when we have to go away and leave our beloved cat for a few days. Doesn't get better that this!

Everything as wonderful an experience as could be, from the greeting at reception, through the…read moreveterinary experience to the very reasonable charges for their services. This is a small practice so don't expect bells and whistles in the facility for example, but rather personalised friendly professional and genuine care, kindness and skill. With a policy of no bookings other than for procedures, I have been surprised by a very low waiting time compared to other veterinary practices I have attended in Melbourne's suburbs. I was also amazed by the stitching skill on my pooch after surgery - I think a plastic surgeon couldn't have left any less of a scar or straighter a line. Although we first think of this as only cosmetic it made a huge difference to the comfort of my dog and therefore her healing time as she wasn't always licking or scratching as they often do when wounds are irritating them.

Anne Nevill is a top vet. She picked up that my dog had a growth in his mouth when I had actually…read morecome for another minor matter. She told me to wait for a month to see if it would subside but I was too anxious so she said we could take out the growth and biopsy it. I was so grateful. She really understood my needs as well as my puppy. Today the procedure was done and my dog is fine. We have to wait for the biopsy result but I am confident that I am in good hands. Anne Nevill has been great with other matters too. The previous time I had been to another vet who told me my dog had cancer and needed his anal glands removed. I came to Anne for a second opinion and it turned out that my dog had an infected anal gland and she lanced it and gave him antibiotics and he was fine. NO cancer. How about that... So I cant praise her enough. She certainly knows her stuff and is a pleasure to deal with and a life saver.... The staff too are lovely and the whole environment is friendly and relaxed. I wouldn't go anywhere else.

I have been coming to Ann for maybe 14 years. Throughout that time I brought to her my own animals…read morebut also animals, like cats, from a racing stable I used to work or baby birds or possums I would find injured. She helped with a chronic skin condition of my first adopted doggie whose previous owners insisted it is incurable. He was a completely different dog after 6 months in Ann's care. Beautiful, silky coat and no rash. I adopted all my animals when they were older and she helped me to make their lives as healthy and enjoyable as possible. She performed crucial ligament operation and recommended a great rehab for my dog. When there was time to say goodbye to my gorgeous fur babies, she performed that with so much care and thought and made the last moment less painful. I really love what she does and who she is. She really cares. Thank you Ann

Knowledgeable and friendly staff who have a real affinity with animals. The vet took the time to…read moreexplain everything he was doing and gave us various options. The prices were reasonable compared to some of the newer practices I've tried. Very happy to recommend.

Their service when communicating over the phone was unprofessional. Staff and vet failed to honour…read moreBill's recommendation as left on my dog's file and wanted to organise a consult when it was not required. Receptionist verified Bill's comment's left on my dog's file April 2019 clearly stating a prescription and 12-month dose to be provided and a further consult was not required. Receptionist's rationale was that since Bill has retired new owners cannot process this. Overall, this practice failed to adhere to the instructions left by veterinarian and owner Bill who advised that a follow-up appointment was not required and to provide my dog with the required assistance. Current vet did not acknowledge me when attending the clinic on Wednesday 18th 2019 and took very little care of the feedback my partner and I provided over the phone. Disappointed about their service and will spread the word that this clinic is money hungry and their duty of care is lacking.

Always excellent service with simple protocols and policies in place to protect pets from owner…read morenegligence and incompetence. Only real negative is that they can be a little slow on results post swabs or blood tests, but that can't be helped considering the pressure they're constantly bombarded with.

We adopted our dog from here in December. And we were very happy with the staff here. Even though…read morethey were In the process of moving into there new facility we were still very impressed. I like the fact they analyze the clients to make sure the pet they choose is the correct one for there personality and home environment. They also do a great job for the community. People should get pets from here before a pet store!!!!

We have been customers of Essendon Vets for a few years now and we have met many different vets and…read morevet nurses/admin and they have always been so helpful and friendly. We always feel good about our visits to them, their advice is always caring and considerate !

Great staff with friendly helpful vets. Have been super helpful with our 10yo German Shepherd,…read moreoffering advice about treatment without being pushy. Well priced, too. (Don't ask my dog what he thinks, he might not be so nice!)

My cats have been staying at Mrs Murphys since she opened. Cannot speak highly enough of the love &…read moreattention they get. I can remember the time we went away for 6 weeks and I was very anxious that we would come back and find them fretting and distressed.Walked in to pick them up and it was very obvious that they were very contented and had not fretted at all and now I have no hesitation in going away for long periods.