Very polite and professional experience with septic inspection/pump. Reasonably priced, and we did…read morenot need to be present. I left the cover overgrown and covered by junk like an a-hole. They cleaned it up and put everything back together than they found it. Thanks for the great service.

When I decided to sell my house, I hired Cole's to inspect my septic system so I could get thigs…read morefixed so it could pass inspection. They said my septic tanks were fine but the water level in the distribution boxes was too high. They said that the crumbling D-boxes were letting ground water enter the leach fields. They recommended I replace all 5 D-boxes and get the lines hydro-jetted. I paid them $5000 for that work but noticed that the water level was still too high. They came back out and recommended I get a TerraLift process for another $1600. While I was waiting for them to do that, the buyer hired an inspector, and he found that the tanks were crumbling, and the leach field was too old (48 years) and unable to absorb enough water. Since the septic system failed inspection, the buyer is making me replace the entire system. I researched the TerraLift process that Cole's recommended and found a lot of bad press on it. It's banned in many townships because it could allow sewer water to enter the water table. Other articles said that it's, at best, a temporary solution. Cole's is the only septic service company I could find that offers this service. Every other company I called said it's a waste of money (and potentially illegal). So, Cole's inspection didn't catch the fact that the tanks were in bad shape, and had me pay $5000 for work that didn't bring the system up to spec. They also recommended a questionable service to fix the problem.

They installed my tank less water heater, and have been back for routine maintenance and another…read moreunrelated issue. Dennis is polite, knowledgeable, and dependable. Pricing is good, too. Will be happy to work with Parsons in the future.

Amazing customer service! Friendly, knowledgeable and…read morereliable! Professional company, my plumber for life. Easy to get an appointment and worth every penny!!

Truly outstanding company. I recently called to have some heating cables uninstalled, and the whole…read moreexperience was smooth from start to finish. Communication was clear, the electrician arrived quickly, and he took the time to answer every question I had. He also helped me think through the best options for my situation. But what impressed me most was the honesty. After looking things over, he explained that since I was already having roof work done, the roofing contractor would likely handle the heat-cable removal -- meaning I didn't actually need their service. In other words, they turned down easy money simply because it was the right thing to do. That level of integrity is rare, and it's exactly why I'll be calling them again in the future.

Excellent Service. During a major high wind storm, our electric pole was torn off our house. I…read morecalled Blue Collar and Jake and Denis reattached the pole to our house so the illuminating company can replace our line. They also replaced our electrical box and installed 2 GFCI outlets in our garage. I recommend them to everyone.

John is a standup guy. His guys cleared a sanitary drain pipe and then followed with a number of…read moreresidential plumbing repairs. They also jet clean but was not done at my residence. All of the work was done very well, looks clean, fairly priced and done by a polite crew that cleaned up nicely when finished. Also, they are for the most part a family business. I absolutely recommend them. A's in every category.

I'm sending this review a year later than I should have. Bear with me, I've never been compelled to…read morewrite or send any kind of a review before. I'm ENRAGED by their lack of customer service, care, timeliness, attention to detail, respect for me, my hard earned money, and overall lack of remorse for terrible work/service!!! I thought they were a great company when we met to discuss the small projects in my home. THAT WAS NOT THE CASE!!! It started out great, they showed up August 7th, 2024. My project consisted of installing two new toilets, installing two-bathroom faucets, installing shower faucets, kitchen sink faucet, installing a porcelain kitchen sink, installing new outlet covers and switch plates, towel bars, toilet paper holders, new light fixtures in the bathrooms, hanging a small bathroom mirror over the vanity. There were a few other smakk items that I requested but they were all things that most any handyman could do. AT LEAST I THOUGHT, AND WAS ALSO REASSURED BY JOHN McCUE THE OWNER OF FIRST CALL. The first two days they finished some but not nearly all of the tasks. I asked him how he'd like to be paid, and he said you can pay me 1/2 now and the rest at the end of the week. No problem!! Paid him $2703.00 and all's good! Let me add that I paid for every single item that was installed in my home, they had no expenses going into the job or by the time they left over two months later - NOVEMBER 5th, 2024!!!!! There are so many things wrong with the small tasks they worked on it's hard to just name a few. The faucets do not stay in one place when you turn them on or off, the entire faucet moves because it was never secured from the underside of the vanities. I just paid an actual certified electrician to come to my home last week to reinstall every single outlet and cover because JOHN McCUE's employee installed them incorrectly and the lights would not turn on and off as they did when he came out to put the new ones in place. They were upside down and the wrong switches were put in for a two-way light switch. I also asked to have one of the outlets for my range moved to behind my range because it was above the countertop and could be seen to be moved so it would be concealed. His reply was, "We'd have to put an entire new plug in to do that" and I said that's fine go ahead and do it because I don't want to see the plug. SO, he left the wire inside the box, put another plug behind the range and called it a day. Mind you, he didn't show up for two weeks because he had taken ill, so I waited for the job that should have taken one week max over a month to complete. John was taking them off my project to work on McDonalds restaurants that he has contracts for. I asked JOHN why my kitchen lights were not working the way they had before they changed the outlets and he said, "Well, MY GUY IS NOT A CERITIFIED ELECTRICIAN!!! I replied, you never mentioned that he wasn't certified ever! But that was it, he even turned the lights on from the other side of the room and it didn't work the way it had prior to them performing their services. JOHN McCUE comes off as a upstanding guy especially after I shared my experience of trying to find people to perform the duties I had contracted FIRST CALL to do. I'm suggesting you RUN - DON"T WALK - RUN! DO NOT HIRE THEM. His work cost $5,406.00 A monkey with a wrench could have performed what they said they could do. I LOOK BACK NOW AND THINK THE MONKEY WOULD HAVE BEEN THE BETTER CHOICE, AT LEAST I WOULD HAVE GOTTEN SOMETHING OUT OF IT - I WOULD HAVE BEEN ENTERTAINED. I wasn't laughing then, and after paying someone else to fix what they did wrong, I'm not laughing now. Many people have said, you may not remember what someone says to you. But you'll always remember the way they make you feel! I think the better business bureau is next! HORRIBLE SERVICE!!! He took advantage of me, and my wallet!!!!! Rosemary E. Concord Township, OH

I called him three times before he responded, and this was only after I asked that he let me know…read moreif he wasn't interested in helping me. He called and the first thing he said was "I'm not going over THAT bridge!" He has never been to my property, to my knowledge, and when I asked why, he refused to answer me, just kept repeating the same thing. I told him I possibly had a blockage and needed my tank pumped, so did he have any suggestions for me. He told me to "call everyone in the phone book" and hung up on me! I have a small concrete bridge that leads to my house and a large truck may have a problem coming across this bridge. I was told by other companies that this person had a smaller truck and would be able to make it across the bridge. My husband asked if he had a single-axle truck and he said he did, but he wasn't coming across the bridge! No reason, just that he wasn't doing it! He was rude and condescending, and I wouldn't recommend him to anyone that wants to have their septic tank pumped! Fast forward to today. He called me and thanked me, sarcastically, for my Google review (1 star) and said that because I told him I had sewage in my backyard he was going to do me a favor and call the Health Department for me! Keep in mind that he has never been to my home, nor has he seen my yard nor did I tell him I had sewage in my yard. I pleasantly thanked him and hung up on him! There is no value in receiving service from any business that refuses to respond to phone calls if they don't want your business. They should, at the very least, let you know they are not interested. And then they should treat you with some level of respect when they know you have a need for their service. This business does neither! I also did a review on Google which Jeff responded to initially, then stated it is a fictitious complaint because I an not a customer. This is true, I am NOT a customer, he refused to accept my business!

Ashtabula Septic service is a family run business and neighbor, they help residents maintain their…read moreSeptic system with service and recommendations to help get the most from your septic system

OUTSTANDING Company. I had a very difficult-to-reach damp spot on my ceiling. They came right away,…read moreassessed the situation, gave the estimate, and got the job done at a reasonable price. But what was even more impressive was they actually gave me money back after finding out that some of the services wouldn't be needed. Additionally, they left the place spotless when they quickly and thoroughly cleaned everything. I've tried other damage remediation companies, and was not impressed. If I ever have a problem like this in the future, there's no question I'll be reaching out to PuroClean of Western Reserve.

Phil was excellent in every way: responsive, professional, courteous, knowledgeable. He was able to…read morediagnose & discover a leak that puzzled other professionals. He patiently listened then answered all my concerns & questions. I would highly recommend his services.

Wilson's is by far the best value in the area - and you get great customer service as well. Highly…read morerecommend for those that need septic services (standard empty, etc.)

I don't often post reviews but this company exceeded my expectations! They were very quick to…read morerespond and courteous when I inquired about their services. The technician was fantastic - prompt and professional. I didn't realize how much dust and debris was in our duct work! They did a fantastic job of removing and cleaning everything. We will definitely use them again in the future!