The Oncology Nurses and Doctors are knowledgeable, patient, available and approachable. Top and…read moreinnovative cancer care. Shout out to the CNA's who took care of my husband as well - his call bell was answered immediately! The one negative and needed improvement - housekeeping. His room had layers of dust, used towels and sheets were not picked up and would remain in bathroom or on floor. Always discarded trash on floor. Unfortunately this prevented a 5 star rating .

I was first seen at Penn Dental on July 28, 2026 after weeks and weeks of trying to get an…read moreappointment for Trigeminal Neuralgia treatment. On July 28th a CBCT was done. I didn't get the results in a timely fashion. In the interim, I am dealing with excruciating pain. Harvard Medical states "The pain of Trigeminal Neuralgia is recognized as one of the most excruciating forms of pain known". Penn has done nothing at this point to relieve my pain. I have been waiting for 3 weeks to get orders for an MRI with and without contrast. Despite calling the doctor repeatedly, the MRI has not been scheduled. Radiology has been wonderful; radiology is working to help me get an MRI scheduled. In the interim, my PCP who is not affiliated with Penn has prescribed Gabapentin 300mg three times a day. Were it not for my PCP, I can't even imagine the level of pain I would be experiencing. I am truly disheartened by the lack of care and concern by my doctor at Penn.

I have a rare disease and this is my go to hospital. I've had several surgeries here and I also had…read moremy babies here without any issues. Also the food is not half bad.

The worst emergency room visit of my entire life!!! I was in the South ER for a foot injury. Had a…read morescrew between my big toe and next toe about two inches into my foot pad in my left foot. I was in extreme pain and an infection had developed and the area was completely black by the time I had arrived. The nursing staff was there but there were no doctors (ikr)... and was placed on gurney for 3hrs in hallway then a nurse [Spanish male nurse from north wing walked past and swung his left forearm into my foot and how the nursing staff giggled!!! Finally fed up with the lack of professionalism and compassion i had to get loud! Finally a female nurse practitioner came to my aid and immediately had them prepare a pain shot and showed me the red line up my leg almost to the knee! And that if in hadn't received treatment in another 15 minutes sepsis would have taken hold!!‼

My husband and I arrived 7 hours ago. Sat in a filthy waiting room for 4 1/2 hours and now have…read morespent the last 2 1/2 hours in the ER. The doctors and nurses have done very little to make me comfortable while we wait for the idiot doctor who probably makes more money then god himself! They claim to be busy but there are very few patients in the rooms and the number of staff talking incessantly about their personal lives appear to out number us! I should have either stayed home or gone to another ER!

Great hospital, incredible doctors and staff. The ICU and…read moreheart doctors saved my life twice. The community, especially Philadelphia depends on its doctors, services and location.

This review is specifically for the entire staff on 13 Pavillion. I can't thank the nurses, aides…read morephysician enough for the incredible care they provided during my stay.. Every single person on the team was compassionate and caring. They work so well together and make a stressful situation much easier. Thank you all for your hard work and dedication. Also thank you for the upgrade. Cindy Kennedy

We are here from out of town. My husband believed he had a kidney stone. Our information was taken…read morequickly and we went through triage in less than 40 minutes. We saw several doctor's, residents and nurses. All were beyond professional and polite. The bedside manner was excellent as was the care we received. I hope we never have to go back but if we do this is the hospital I would choose.

I recently visited someone receiving inpatient care on the fifth floor at Pennsylvania Hospital,…read moreand I wanted to recognize the exceptional staff there--especially "Bernadette". It's never easy to see someone you care about in the hospital, but it brings tremendous comfort knowing they're surrounded by genuinely compassionate people. Bernadette was incredibly kind, attentive, and thoughtful, and the rest of the team on the unit reflected that same level of care and professionalism. From the moment I arrived as a visitor, everyone I encountered treated patients and families with kindness and respect. You can tell the difference between people who simply do a job and those who truly care for others. The compassion shown by the staff made a difficult situation a little easier, and I wanted to take a moment to thank them for all they do.

My family recently had a very disappointing experience at Pennsylvania Hospital while my mother,…read morewho has Stage IV pancreatic cancer, was receiving care. Caring for a patient with advanced cancer requires clear communication, compassion, and coordination among providers. Unfortunately, we frequently encountered staff members who came across as rude, dismissive, and impatient during an already incredibly difficult time for our family. One of the biggest frustrations was the lack of direct answers from the medical team. We understood that many of the physicians caring for my mother were not cancer specialists, but it often felt like no one could provide clear guidance regarding her condition or treatment plan. Reaching her oncology team at Penn was also extremely difficult, leaving us feeling lost and unsupported when important decisions needed to be made. There were also significant communication issues between departments. A dietitian met with my mother and discussed her nutritional needs, yet those recommendations did not appear to be communicated to other staff members. As a result, her food orders were repeatedly delivered incorrectly despite attempts to address the issue. I recognize that healthcare workers are under tremendous pressure, and I appreciate those who treated my mother with kindness. However, the overall lack of communication, coordination, and compassion did not meet the standard of care we expected for a patient facing a serious cancer diagnosis. I hope this feedback encourages improvements in communication between teams and a greater focus on patient and family-centered care.

I went to Einstein hospital I had an operation on my spine and it was bad I went back they did a…read moresecond operation. The second operation was worse than the first so it was my care while in there. I was tempted to reach doctors from the beginning to nobody's on to do anything. The picture below shows you what my back was like today and I can't find a doctor to help me they keep sending you back to Einstein.. Why would I want to go back to Einstein when they screwed me up so badly two times not just one? So if anyone knows a surgeon that would help me ASAP please let me know

This hospital is the worst. First as I am walking down the hall all the nurses in the hallway…read moretalking. Meanwhile my loved one needs water call bell just going off. The PT staff got the ice water for him. Mind you he was two days getting a surgery. This hospital is horrible!

My mom was transferred to Temple Main with complications from a knee replacement. The nurses and…read morePCAs have been amazing. They are very caring. They also are good at answering questions and/or getting the doctor to come to room to explain the course of care. The doctor was also nice. The hospital is clean and has good security

Specific to Temple Gastroenterology: I requested to get a colonoscopy after many tests didn't show…read moreanything and because I had red flag symptoms and a relevant family history. I was denied the colonoscopy and was told I would have to have an elective one (not covered by insurance) because I "didn't meet the criteria." I found a new doctor to take me seriously and they gave me a diagnostic colonoscopy (covered by insurance) where they removed a precancerous polyp. Had I not found a new doctor, I could have gotten colon cancer at 27, an age well before regular screening. Do not go to the Temple Gastroenterology department for your care. They will dismiss you. They will only treat your symptoms, not try to find the causes of your pain. When a patient asks you for a colonoscopy (a procedure no one really wants done), you give them one. It could save their life.

I had a Endoscopy done on 2/16/2026 the staff was very professional but unfortunately my glasses…read moregot stolen spoke with Patient Advocate who advised they did not see my glasses very expensive Gucci frames. One of the staff members stated they would put my clothes in a locker my glasses was placed inside my crochet hat did not realize my glasses was not with my belonging until I left. I thought they was in my bag but they was not.

I work for a giant of a well-earned respected hospital system "across the bridge."…read more Very sad circumstances brought me to Methodist. A starting point for a beloved family member, who never made it to Jefferson . . . This hospital was not clean (blood on the floor of a nearby room), the nurses (not the charge one, Dorothy) seemed like they had better things to do, and I don't feel that we were looked in on enough, after the horrific loss we had . . . We appreciated "Dr. K.," who was the last person to try to save "D," may God rest his soul. The doctor was caring (as could be, I suppose), explained the timeline very thoroughly and took his time with each of us. My only big highlight here was for the security team. We parked my SUV in a loading area because we'd never been here before and were out of our minds running in to find our family member who just passed minutes prior . . . We told the security guard (wish I remembered his name) and he happily said he'd move my car. THANK YOU!

I am forever in six south debt! I have never found a more caring and devoted place of care…read more Everyone from the social worker to the doctor to the ECT doctor to all the BHA's were completely here from my recovery. I am looking at ways to volunteer for this amazing organization not only but continuing my education in this field. Do yourself a favor and book immediately if you were seeking dual diagnosis.

I love this dr. I miss seeing him . Always super knowledgeable, caring and smart…read more Wish I could have him as my dr again. Had him for 30 years

Unfortunately my friends this week I had a heart attack. Fortunately I felt like I was in pretty…read moregood hands. I went in to the ER thinking it was nothing. I was having on again off again chest pain. So they ran an EKG that said everything was fine. The staff though did not trust it and took blood. That showed them my elevated enzyme levels which can be an indication of a heart attack. I mean can you imagine if they'd sent me home? So they decided to keep me and run more tests. That led to me needing a stent in my heart. I was terrified to get the stent put in. Like actually shaking from fear. The staff top to bottom were amazing. Attentiveness and kindness was shown to me throughout. There were a some things I saw that could be improved but they're actual skill level saves my life. After the surgery at one point I started to feel faint. I was freaking out because I started to get sick to my stomach and slump over. The nurse got a doctor right away. She right away looked at me and said I was dehydrated. Got me a literal liquid IV and two large cups of water! In 10 minutes I was good. The doctors and nurses that explained the actual stent procedure had me cracking up laughing. That's probably not easy to do with life or death surgery patients. I didn't even mind the food. So thank you to the whole staff!!!!

If you're able to go to a different emergency room I would. (I can't say more regarding that…read morebecause I haven't been to this hospital -- thank GOODNESS since 2023, the night -- it was the middle of the night actually-- I fractured my right hip.) I can say Paul HorensteinMd operated on me and I don't recommend him! DEFINITELY!!!!!