We had a great experience working with NEL/Gene for our initial site survey on two small parcels. The provided work was terrific and delivered on time and Gene was a pleasure to work with. Unfortunately we encountered some problems thereafter as once we started construction the city required the surveyor to return to the site and pin the foundations. Because we have never done construction before, we were not aware of this requirement, which was unfortunate. However, in speaking with many other surveyors, we understand return visits such as this to be considered typical in this type of work as most surveyors do not want to pin foundations based on someone else's work. Unfortunately, the point at which we needed NEL to return, he was busy with other projects and refused to fit us in to return to do the small amount of follow up work. This forced us to really scramble to find another surveyor to come and not only do the work required, but to go back and verify all of Gene's original work. This resulted in a work stoppage of over a month and significant expense. We really appreciated NEL's survey original site survey work, which was excellent, but would just caution future clients that NEL is a "one man show" so careful planning is required if you will need additional help later in the construction project as NEL may or may not be available at that point. In our case, it would have been far more economical to go with a larger survey organization that has more substantial resources available in the case of any follow up work required. This caused us significant stress and we were very fortunate that we found one of the larger firms to help us out of the pickle we found ourselves. read more