Had some questions about buying a fishing license to include the grandkids. Guy at counter was a…read moretotal jerk. Will never patronize again. Plenty of other equipment options like Fleet Farm, and there's a live bait shop on Main St.

I bought a reel online, and asked refund about item defects. This company directly charged me 99%…read moreof restocking fee without giving me any reason. After this, I sent couple of messages to this company, the only reply I got was: please file A-Z claim( Amazon formal arbitration )to get your full refund, since your reel was in used condition. The way(zero communication) this company handles customer service is "unbelievable"

Dropped off my chainsaw 8/18/25. Clutch drum replacement. Part wasn't ordered until 9/4/25. Just…read moregot it back, 9/25/25. 1.5 hours labor @ $100/hrs. Looked it up. Should have taken 30 minutes.​

I was pretty shocked to see how tiny this store was, really it is super small. Walked in to see…read morethe cleaning crew hose down the baskets with sanitizer and then leave them sitting - soaking wet. I get the sanitization, but the baskets under the top two are not being cleaned and can you wipe them off please? Made it almost all of the way through the store and could not find something I needed, not a single employee had asked me if I needed help though they walked by, in front of and behind me doin what they were doing. Finally flagged someone down who was cruising by me, asked for something and she took me right to it and was very friendly. I checked out and left, underwhelmed but not overly discouraged. being so small I would have expected them to do more to ensure the customer experience was better due to the competition they have in town - I would not let that experience deter me from returning though....

I have nothing but good things to say about Smokey hills and those who are employed there!…read moreIf your looking to buy a fish house from their inventory or custom make your own the way you want it, please go see these guys. You won't be disappointed. We delt with hendri and he clearly is in the right line of work, he takes customer service very seriously. We have purchased 2 other fish houses in the past from other dealers and never had such an experience as at Smokey hills. They have earned our business for life.

I went to look at their handguns and found a wide selection. The prices were reasonable. The man…read morebehind the counter, Josh, was very helpful in guiding me to make an informed decision on what to purchase.

Out-of-state customer. My first experience with Reeds was through gunbroker. Everything went super…read moresmooth. So much so, I decided to order something else through them directly. Great price, especially during a holiday sale. Quick and free shipping/no credit card fees. Both items are exactly what I ordered. They have been added to my list of places to shop. Thank you Reeds!

For the tourist that packed incorrectly or would like Walker tee shirt, great spot. The kids…read moresection had a little of everything. Value was pretty good, we were also there during end of season sales. They had a lot of yeti products, bug spray, sunscreen, we left with a bagful of goodies.

We were in need of some fishing poles for the kids as the ones we had were broken. Stopped by here…read moreand they have a good selection. They were able to help us pick the right ones and also got them setup with the hook, weight and floaters. While there, we picked up a few swimming goggles that were also needed and they didn't have a huge selection but had enough that we were able to find three pairs for the kids and they were reasonably priced. The service was excellent I would be by there again if I need anything related to summer fun when we are up north.

This place is great! We came here today in search of a new fish basket and of course they were the…read moreonly place in town that had one.. In fact, we even got to chose between a large and small one. This place has a bit of everything if you are looking at a sport!

I give this store a big fat ZERO. Everyone who walked in was not wearing a mask. I saw 12 in the…read more5 minutes I was there. There is no signage about the state mandate for mask wearing in stores posted. The two employees were sort of wearing a mask. They were loudly talking about doing vodka shots at a party. I could hear this conversation 4 isles into the store. They clearly saw the people walking in without masks and did nothing. All of these people that I saw were under 35 for sure. Not a safe shopping experience. Plenty of other places to shop. Go there instead.

Standing in line at the register and they close the register and walk away. I go to the other end…read moreof the store to try a 2nd time to pay for my purchases and again they close that register and walk away or ignore me. Could not find an employee to help me. I could not believe the poor quality of service. How can they be in business by ignoring paying customers?!?!!??

Kayaking on the Crow Wing River itself was absolutely beautiful - well worth the trip. Everyone we…read moreencountered at Gloege's was pleasant and helpful. However, we were surprised by the transportation expense. Apparently, it's much cheaper to go with a larger group as they charge per van ride. Also, they only accept cash or check, so if you don't have that handy, you'll have to make a trip to the only ATM in Nimrod.

Extremely nice owners... Very friendly and talkative. Beautiful river system and reasonable prices…read morefor the shuttle service and kayak and/or canoe rentals. We did the one-day kayak tour... Took us just under 3 hours. I definitely recommend bringing snacks and bottled water... Plus bug spray and sun screen. Also, wear a swim suit and take advantage of the opportunity to stop and wade in the water a bit... The river is very shallow. We did bring two of our own kayaks (and rented a third). Unfortunately, one of the kayaks fell off the trailer on the way to the drop site, sustaining some damage (though was still usable on the river). However, the owners actually bought the kayak from us at a fair price, allowing us to easily replace it. No hassle at all. We're looking forward to a return trip in September.

This shop is awesome! We are newbies to fishing and can't imagine finding a shop with more…read morehelpful, down to earth people working there! We were staying at Lake Bemidji state park and they took the time to set up a rod for us and recommended some nearby fishing spots. So patient and kind! The next we broke our rod because we are amateurs and they fixed it free of charge! Incredible customer service. We'll be back next year

Very friendly staff. Followed up very well. Great assortment of bikes and you could test drive and…read morethey would answer any questions you had.

Staff are friendly and accommodating! And the store is located in a lovely remodeled train station.read more

The store has a wide selection of everything sporty. Everything I've ever gotten there had good…read morecraftsmanship and was well made. The people who work there are helpful, knowledgeable, and friendly.

From the owner: Helping Customers "Get in the Game" with VALUE since 1937.read more