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    Northern Rental Management

    2.6 (5 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Northern Rental Management

    Property management

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    The True North Property Management

    The True North Property Management

    (13 reviews)

    I highly recommend working with True North Group Property Management. They are very professional,…read morehonest and trustworthy. Excellent customer service throughout the company. Very comfortable leaving our property in their hands. They take away the stress off of owning rental properties by being a very hands on company and quickly responding to tenant's needs. Do not hesitate using them as your property manager.

    We booked a home in Grand Haven in March. About 30 days before our trip, they called and asked us…read moreto move our dates a week later. They said the owners wanted to use the property for their daughter. I explained that we are flying from Arizona to Michigan for this vacation so we have airfare, time off work, time off school etc for 7 people. A few days later I received a very generic email stating the property we booked was no longer available. They suggested another property (same town but very different walkability, different bathroom count, different setup). Had I cancelled this late in the game I would have been responsible for 50% payment (mind you I had already paid in full). There was zero concession offered, zero apology, zero kindness. To add insult to the situation, I still receive automated texts regarding my upcoming arrival. So I had to scramble to find another place (with less than 30 days) and pay that in full while awaiting a refund on my first booking. Epic failure in customer service.

    Northern Rental Management - propertymgmt - Updated July 2026

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