Just like the name says..... EXCEPTIONAL!!!!…read more My first visit to this dental office left a fantastic impression. The professionalism, friendliness, and genuine care from the entire team really stood out. Everything was handled efficiently -- no long waiting, excellent communication, and very attentive service throughout. The office is clean, modern, and welcoming, which made the whole experience comfortable and stress-free. A special shout-out to Jae, the hygiene assistant, and Darlene, RDH -- both were exceptional. Their kindness, professionalism, and attention to detail made the visit even better. I truly appreciated the outstanding service and would highly recommend this practice to anyone looking for quality dental care.

I've been a smile care member for years , I made the mistake of switching offices to one closer to…read moreme, little did I know for years they double charged me, charged at both officesz. I've brought the issue up to both offices several times over th years and it just continued, and have yet to get any resolution. I'm at my wits end, as if the economy isn't bad enough, to be getting robbed by a dental corporation.

I had my top wisdom teeth taken out here about 2 years ago and I completely forgot to make a review…read morethis place was absolutely wonderful the staff care about you they inform you of the proper aftercare they get you prescribed the proper medication for aftercare . I had gotten my bottom wisdom teeth out prior to coming here and the process I went through was a nightmare at my previous location which so sadly shut down, and I was never properly informed of the aftercare at my previous location. this location made sure I knew what to do post procedure and they understood how scared I was to undergo the procedure itself. very very caring, they talked me through the process, their dental office did not smell of must or machinery in any way (which is a frequent occurrence in my experience) but simply fresh air. their office was also very clean and organized. happily I do not have to get any more wisdom teeth removed but I do reccomend this location to anyone who needs theirs removed.

I had my wisdom teeth out in June after they had already begun erupting through my gums (I waited…read moretoo long). Dr. Lim came highly recommended. I had a negative experience both in terms of recovery and bedside manner. During most of my interactions with Dr. Lim, he seemed eager to get on with his day, was impatient, and did not give thorough answers to questions I had. I was particularly nervous for the surgery as I knew I should have gotten my wisdom teeth out earlier. Dr. Lim was dismissive of my concerns and brushed them off. Dr. Lim told me during our consultation I should expect a 1-3 day recovery time. In reality I was in agony for two weeks and the recovery time after that took 3 months. After my surgery I was given one generic fact sheet informing me how to care for my gums and otherwise very minimal instruction. I had many complications following my surgery and had to call multiple times to have my pain taken seriously. I went to an emergency dentist the weekend after my procedure in agony. The dentist was shocked by the insufficiency of the pain management plan Dr. Lim had put me on (Hydrocodone with no medication to tide me over between doses), and gave me a helpful, updated, detailed plan with a couple new medications. I called Crescent City Monday when it opened explaining I was in agonizing pain. I was told it was too soon after surgery to have dry socket and that pain is normal. I insisted I needed to be seen. I went in and they confirmed I did have dry socket. It was treated (the pain eased nearly immediately). I asked for instructions on how to minimize the chances of this happening again. I asked if I should avoid any food. I was told I could go back to eating and that there was nothing I could do other than not using a straw, etc.; dry socket often happens to women. Later that day I ate and immediately experienced agonizing pain. I called the office the next day and insisted I be seen again. I had dry socket again - the treatment had dislodged. Upon contacting the office and visiting in person, my interactions with Crescent City staff gave me the uncomfortable feeling I was merely a nuisance to them (one staff member was consistently kind). Again I was treated for dry socket and again the pain eased. I insisted on a plan to minimize my chances of dry socket happening for a third time. At this request, I was put on a liquid diet for a couple days. I asked for thorough instructions for how to clean the sockets. I got some funny looks for asking questions, but I was told to clean them for a few days and then stop cleaning them because they would start closing up. Days later, the sockets did not begin closing up, and food built up, causing pressure in my gums. I decided to stay on a liquid diet for a few extra days, and to continue cleaning the sockets for weeks (since the sockets would not heal). This helped with some discomfort. The recovery process took three months. At nearly every turn my pain was not taken seriously and I was treated as a nuisance for asking how to care for myself. I would certainly not recommend Crescent City Oral Surgery. I do have to wonder if mine was a difficult surgery that would not have been painful regardless of where I went - I don't know; I'm not an oral surgeon. What I do know is that the dismissal, disbelief, and rudeness of the staff and Dr. Lim exponentially increased my pain and could have been easily preventable.

I would never recommend anyone go here as they are reckless and negligent. They were supposed to do…read morea root canal for me, but decided they would crack my bridge costing me thousands more than the root canal ever cost. So I dispute the charge, but they decline to work with me on this. At some point in time they also forged my name on a document they sent to the bank for financing that I never signed or agreed to. After the service was done. Garrett Morris proceeded to call my cellphone from what apparently was his cellphone. Leaving a 64 second voicemail profanity laced, and threats. He is so far beyond professional it is unreal. I would never recommend anyone go here as they might damage your teeth too just like they did mine. That being said, my advice would be to find another place.

Very thankfully appreciate the prompt an professional services rendered today. Half my dental…read moreproblems solved. Thank you all very much!

Second time going to this practice . First time was for a tooth extraction and implant and second…read morewas just the extraction. The staff is awesome. Friendly and professional. Love Dr. Harris. He did a great job both visits. He also has a great sense of humor . My daughter was in the waiting room this morning and told me she could hear me laughing - at a tooth extraction - at an oral surgeon ....got to be pretty good to be cracking up under those circumstances . Highly recommend !

I was referred to Dr. Harris specifically by Dr. Gottsegen, who recommended all of my wisdom teeth…read morebe removed despite the pain being only on one side. Additionally, I'm being treated for severe TMJ disorder and have have been insisting that something has been wrong with my wisdom tooth since November 2024. Prior to my visit, I asked if they could verify what needed to be done based on the images sent in with the referral and book a date for the extraction. A tentative date was set but I still had to go in and see the doctor and pay the $110. Today I went in and traded $110 and all of my medical history for a conversation on ethics. Despite the chronic TMJ pain, difficulty to repair the tooth (despite what he says), and constant food trappings, Dr. Harris likened my (and the referring orthodontist) desire for the tooth removal to a person wanting to amputate a leg because of a bruise. To arrive and have to pay $110 to get a lecture on "ethics" was a bit much. The ethical thing to do, in my opinion would be to look at the images sent weeks before by the orthodontist and get back to him and discuss it. But ethically, I'm the one dealing with the chipped wisdom tooth causing my idiomatic pain. Completely disgusted about this.

I got all 4 wisdom teeth removed here. The care and procedure went very well. I didn't even have…read morepain because of a numbing shot they give while under general anesthesia. I also didn't have to take any prescription pain meds after; just some ibuprofen and Tylenol. I appreciate Dr. Ferguson for focusing on that. Everyone in the office was professional and kind. My suggestions are: 1. Allow the patient a little more time to wake up from anesthesia. I felt like I was still completely asleep when they rolled me out of the office. They should prepare the pickup person for the state the patient will be in. My husband was shocked when he saw me after - I was very out of it and had tons of blood in my mouth. 2. Prepare more thoroughly for what to expect in the first 24 hours. I thoroughly hydrated for three days in advance, because I'm used to being in Mardi Gras parades. I wasn't able to drink except from a plastic spoon about 7 hours after the surgery. I wonder if others think to hydrate. If not, it's a bit rough that first day. I was also really hungry for a few days. Just prepare people in advance, because it's not like we can run out and get food or cook the day of.

This practice is predatory and will try to ruin your mouth and your credit. My husband was referred…read moredue to a dark spot on x-ray in his jaw. When he went for his appointment he was informed that insurance might not cover the testing. He offered to pay up front for services. He was not allowed to. Fast forward to several appointments later, he still doesn't have a definitive diagnosis, and insurance has finally denied payment for the appointment. Instead of sending any single bill, they allow months to go by until someone calls my husband and tells him he needs to set up a payment plan or be sent to collections. He drives to both locations to pay. Only to start receiving calls from their collections company 3 days later. The office claims they did not send his account to collections, but the collections notice we received today states otherwise. They refuse to admit what they did, or call us back when we've tried to ask questions. Unless you're 100% sure your insurance will cover all of what you're having done- don't risk it.

I had 2 fillings on my teeth today and Dr. Nguyen did an exceptional job! Dental assistant Kim did…read morea wonderful job in answering all my questions.

I live in Oakland California and I travel to New Orleans, (Gretna, LA), to get my dental work done…read moreat Oak Tree Family Dentistry. At the moment I'm getting a crown in addition to a bridge to finish implants. These guys are the best. The quality of care is second to none. Dr Nguyen's bedside manner is excellent. He has a very calming demeanor which helps you to relax and feel comfortable. He explains in complete detail what he recommends and again before he does the work. The office is special. It's absolutely beautiful. The music is contemporary and a pleasure to listen to. Dr Nguyen occasionally sings along with the songs that he knows. Every one of the staff is really happy people and it makes the atmosphere a real positive place and a great patient experience.

I was double billed $131 for cleaning, billed $115 for Fluoride Treatment never received, and…read morebilled $95 for Oral Hygienist Instruction never offered. Office Manager Ronnie & Dentist Richard Scipione would not take my phone call to discuss it. Going to higher ups.

I had looked at my insurance online to find a dentist that accepted my insurance, and this place…read morewas accepting new patients. Great news! I made an appointment online and took the day off work. One of the gals at the front desk was chomping so loudly on potato chips, I could feel it. One lady asked me if I could ask my spouse questions about my insurance and just stared at me blankly when I stated that I had no spouse that covered me on my insurance that I pay for. The dentist was fine. The technician doing my x-rays seemed to be having fun playing with the machine. The dentist came in to look at my teeth and referred me out. So that was confusing. Having looked on my insurance website and read reviews, it seemed to me that they did everything here. I guess I will call the person they referred me to and maybe come back here??

Frost could still today stand behind his work. Out of pure spite n NO COST to him , he could pick…read moreup his phone and tell the lab to warranty their work which they fully want to but will not out of spite. Ask Frost why won't he allow the lab to redo my work and I'm happy

Had been knowing Frost for years, and he'd done x2 crowns previously and had stated I needed x2…read moremore. By accident one day, I had chipped a tooth, he diagnosed that I needed a Root Canal. Unfortunately, I did NOT do my research on the matter because of foolish trust in this individual. The research would have shown that there are "Specialists" for Root Canals due to it literally being oral surgery, and the delicate nature of it. So, foolishly I let Frost do the procedure, it didn't go well; I was in pain/discomfort, every day, for the two weeks prior to getting the Crown. The pain/discomfort continued everyday. Frost wanted to go back in, and the way he explained how/why my procedure didn't go well was "...it happens." His whole demeanor was defensive, which alarmed me & made me finally do my research. Later, I found a Endodontist (specialist), and contacted Frost's office to kindly send "MY" X-rays (that I paid $200-300 for) to the specialist. Well, they sent a portion of the X-rays--of my other teeth, but not of the ones needed. This was done purposefully, OR, his office is incompetent & do not understand English. After the Endodontist corrected the issue, my new dentist did NOT find I need for the so-called "crowns" that Frost said I needed. Further research showed that other patients had similar issues with Frost: stating the need for procedures that other dentists did NOT find, and "doing" procedures above & beyond his expertise. Conclusion: Frost is GREEDY & UNPROFESSIONAL (literally lying & doing procedures NOT needed), & by not supplying MY paid-for X-rays, he shows his PETTINESS and lack of professional courtesy. BEWARE of FROST dental---it will co$t you financially & physically. He should be investigated.