Just like the name says..... EXCEPTIONAL!!!!…read more My first visit to this dental office left a fantastic impression. The professionalism, friendliness, and genuine care from the entire team really stood out. Everything was handled efficiently -- no long waiting, excellent communication, and very attentive service throughout. The office is clean, modern, and welcoming, which made the whole experience comfortable and stress-free. A special shout-out to Jae, the hygiene assistant, and Darlene, RDH -- both were exceptional. Their kindness, professionalism, and attention to detail made the visit even better. I truly appreciated the outstanding service and would highly recommend this practice to anyone looking for quality dental care.

I've been a smile care member for years , I made the mistake of switching offices to one closer to…read moreme, little did I know for years they double charged me, charged at both officesz. I've brought the issue up to both offices several times over th years and it just continued, and have yet to get any resolution. I'm at my wits end, as if the economy isn't bad enough, to be getting robbed by a dental corporation.

Dr. John Schwarz has been our family dentist for over 40 years, and he's truly one of a kind. While…read morevisiting my parents in New Orleans, my mom's capped tooth fell out late on a Saturday night. We called Dr. Schwarz, and to our surprise, he offered to pick us up and fix her tooth at his office--with a big smile and zero hesitation! That kind of care and dedication is rare. Dr. Schwarz isn't just a skilled dentist--he's a compassionate, community-minded professional who goes above and beyond. Don't miss the chance to be his patient!

Had cleaning and procedures done here for about a year, but would not recommend due to the…read morefollowing: 1. This clinic is only open 4 days a week. I know, that's unheard of. What are they doing on day 5? Maybe they do not have many clientele or maybe the lack of clientele is due to the cost of their services? 2. Only see Dr. Schwartz (they have 2 other dentists there) and he is a nice guy, but he doesn't arrive to work on time thus causing patients to wait longer than average. For example, if you make an appointment for 8 am and arrive on a few minutes earlier out of courtesy, he doesn't arrive until AFTER 8 am (I know this because I overheard his assistants yell out to one another, "The doctor just arrived," and this was around 8:10 am). So you might as well arrive exactly at 8 am or possibly later. On top of this, installing a crown should not take 1.5 hours, but because he is such a "perfectionists" according to his assistants, you will have to wait...and wait...and wait. By the way, the crown he installed caused tooth sensitivity on a nearby tooth and he still could not resolve it after 2 visits so I'm basically just waiting it out until it gets unbearable. 3. Celeste Armstrong, the upbeat office manager appears friendly, but will use her demeanor to cover-up what her intentions truly are. For example, you request copies of your x-rays to be mailed to you and she immediately states their clinic can not email them because they do not have the technology to do so. OK, that's odd...so you tell her you need your x-rays still. She states she can mail them out. I told her ok great and confirm the mailing address with her. 2 weeks later, still no copies of x-rays so I ask her again and she states she did mail them out. Another 2 weeks past by and still no x-rays so I send her an email requesting the x-rays again and by law, her clinic is required to give copies of clients' x-rays. Here is her response, "I'm so so sorry. There must have been a misunderstanding. I thought we were going to wait for your insurance company to respond before we were going to mail out your x-rays." It's like, what in the world is going on here?!? There was no miscommunication. You just simply LIED and did not mail out my x-rays for whatever reason. Here's another funny story, she will inform you your insurance company will partially cover your procedure, but 3 months later, the insurance company states otherwise. So basically, you end up paying everything out of pocket and she doesn't tell you until you continue to ask about reimbursement. Very unethical woman (with a deceiving personality) and I did make sure to tell her this. 4. The clinic's rates are significantly higher than other clinics, but the service and outcomes does not dignify this practice. They overcharge their clients simple as that. Also, a basic teeth cleaning is not fully covered under any insurance because they overbill the insurance companies so you end up have to pay a portion of the bill still. Overall, I would highly NOT recommend this dental clinic due to their unethical practices, expensive rates, and average outcome.

This man is a saint in dentistry as far as I'm concerned. Always calm and always assuring. Tells me…read morewhen to be concerned and when to not be. He tells me everything that's going on. I'm on the spectrum and terrified of dentists, but I thoroughly feel safe around him.

I have an extreme dislike for dentists. I'm sure their fine people, in fact one of my best friends…read moreis a dentist, but I have long been convinced that they are the destroyers of all things good. I won't go into the whole story, but lets just say that when my friend told me she wanted to be a dentist, I threatened to drive a Chevy Astro into her office. Needless to say, I was worried about going to see Dr. Martello for an exam. As it turns out, I shouldn't have been. Him and his staff were extremely friendly and very helpful. He took me through each x-ray and told me what we were looking at, which was a lot more informative than a "looks good" or "you have cavities". I was so relieved by the good experience that I called up my dentist friend and told her that for the first time in my life, I understood why she wanted to be a dentist - going to the right one can make such a difference. My only gripe is that we had a miscommunication. They told me you could get a cleaning (~$90) or a full exam ($320) which included a cleaning. Turns out, the full exam does not include a cleaning. They also offer an intermediate version, which is a cleaning and x-rays of just the molars (I think it's ~$130). I'll definitely be coming back! Pro-tip: Luckily they aren't so busy that you need to schedule you appointment months out. When I called, they got me in within two weeks!

Terrible experience - would not recommend for children or sensitive patients…read more I had an extremely disappointing and distressing experience at Hamada Orthodontics in Luling, Louisiana. I was never informed that the clinic is only open four days a month when I signed up for services. Even worse, out of six appointments, the orthodontist herself was only present at two. I've never been to a dental office where the doctor doesn't examine or even check in with the patient--that alone was alarming. The most upsetting moment came when my child was in visible pain during an appointment. Instead of offering compassion, Dr. Hamada threw her tools down at a neighboring patient's chair, pulled me aside, and asked if my child had special needs--simply because she was whimpering in pain. It was clear her concern was less about my child's comfort and more about keeping up appearances in her all you can treat open-layout office. Rather than adapting care to suit my child's needs, I was told that future visits would need to happen early in the morning--so my child wouldn't "disrupt" others--causing her to miss school instead of attending after hours like other patients. Another issue is that she placed the brace brackets so high on my daughter's teeth, my daughter couldn't properly brush because she could not fit the toothbrush in between the gum line and the brackets. Our new orthodontist had to remove the brackets and placed them where they should have been placed in the beginning, in turn, costing us much more money. At our final visit, Dr. Hamada didn't even come out of her office. When I later received a voicemail asking "what the problem was," it was dismissive and unprofessional. I responded in writing, but she acted completely unaware of why I would be upset--despite the very clear reasons. Dental trauma is real, and thanks to this clinic's poor communication, lack of supervision, and cold bedside manner, I now have to help my child recover from an experience that never should have happened. I cannot in good conscience recommend Hamada Orthodontics to any parent or patient, especially those with children who may need a little extra care and compassion. This office does not provide it.

My daughter is approx half way through with the Ortho experience. I picked Dr Hamada office because…read moreit was local and for convenience. Dr Hamada is great. The office staff and person that schedules only likes to text and is not easy to work with. If I had to choose again based on these things I would not pick them again. It was so bad I had my husband call and leave a message and it was never returned. My daughter's appointments get pushed months out because of changes. If you have a wire break, good luck with getting the front desk to schedule anything other that the original appointment.

I got my braces from Dr. Devereux back in '99. I remember that he PROMISED that they would be off…read morein time for my senior prom and graduation and they were (2 years total)! He totally made it happen! Now I have a fabulous straight smile that I am always getting complimented on and I couldn't be happier with his work. Dr. Devereux was always fabulous and really nice and efficient. I would highly recommend him!

I was recommended here by my dentist, and honestly, I didn't consult with anyone else. My friends…read moretold me they had great experiences here and their teeth came out beautiful! Here I am, 2 and some years later, I'm about to take these braces off. Devereux is always welcoming and funny, but my main orthodontist was Dr. Nguyen. He was always happy to see me! Actually, the entire staff were always friendly and happy, which is great. They make everything so much easier, and they tell you what they're going to do before they do it. The office is really bright with lots of colors (they have a beach theme). Never had to wait longer than say, 15 minutes. P.S. They have orthobucks! You get some every visit (and for every other thing you do, like keeping your teeth clean or wearing their T shirt) and you get to buy whatever is at the store... or you can throw them in for a drawing for a cruise or currently, the iPad.

Dr. Smith and his staff make you feel comfortable and at ease during your consultation. Using 3D…read moreimaging helps Dr. Smith make important suggested care decisions for surgical needs. We were able to see why certain procedures were needed over others based on long term health. My son was quite nervous, and while he may still have some jitters, he agreed that Dr. Smith is the guy to go and see.

This practice is predatory and will try to ruin your mouth and your credit. My husband was referred…read moredue to a dark spot on x-ray in his jaw. When he went for his appointment he was informed that insurance might not cover the testing. He offered to pay up front for services. He was not allowed to. Fast forward to several appointments later, he still doesn't have a definitive diagnosis, and insurance has finally denied payment for the appointment. Instead of sending any single bill, they allow months to go by until someone calls my husband and tells him he needs to set up a payment plan or be sent to collections. He drives to both locations to pay. Only to start receiving calls from their collections company 3 days later. The office claims they did not send his account to collections, but the collections notice we received today states otherwise. They refuse to admit what they did, or call us back when we've tried to ask questions. Unless you're 100% sure your insurance will cover all of what you're having done- don't risk it.

I was double billed $131 for cleaning, billed $115 for Fluoride Treatment never received, and…read morebilled $95 for Oral Hygienist Instruction never offered. Office Manager Ronnie & Dentist Richard Scipione would not take my phone call to discuss it. Going to higher ups.

I had looked at my insurance online to find a dentist that accepted my insurance, and this place…read morewas accepting new patients. Great news! I made an appointment online and took the day off work. One of the gals at the front desk was chomping so loudly on potato chips, I could feel it. One lady asked me if I could ask my spouse questions about my insurance and just stared at me blankly when I stated that I had no spouse that covered me on my insurance that I pay for. The dentist was fine. The technician doing my x-rays seemed to be having fun playing with the machine. The dentist came in to look at my teeth and referred me out. So that was confusing. Having looked on my insurance website and read reviews, it seemed to me that they did everything here. I guess I will call the person they referred me to and maybe come back here??

HORRIBLE!!! "dentist" ever. connell should not be in operation. scammed insurance after horrible…read moreservice. i will never ever go to him again. i tell everyone to stay clear of this "dentist".

In between moving back to New Orleans and getting situated, it had been almost 2 years since I've…read morebeen to the dentist! I found this convenient location at the Napoleon office, by chance, and am so glad I did. From the reception desk, to the hygienist, to the dentist and billing, everyone was friendly and truly cared about my experience. I recommend going here so that you have the same experience I did.