I'm a strong believer in buying local and support small local pharmacies, but unfortunately I will…read morenever support a business that allows their staff to treat customers they way this location did. August 16, 2021 for reference to the owner if she sees this. I received Horrible customer service! I was hung up on twice by a pharmacist named Jimmy. Do not recommend this pharmacy! Very unprofessional.

Even though we live 20 minutes away from Don Chaucer's Pharmacy and pass many other pharmacies on…read moreour way there, we only use Don Chaucer's because their customer service is superb! They have gone above and beyond to get our prescriptions covered by insurance numerous times, everything is filled quickly and they make sure we know when something is about to run out of refills. We wouldn't go anywhere else!

Really nice product. Excellent customer service they went out of their way to help me. Highly…read morerecommend them. They are the real deal..

service unmatched, owners are some decent people, employees are awesome at what they doread more

Always great service. Very concerned about our health. They go the extra mile to fill our…read moreprescriptions in a timely manner.

Friendly staff and I love that they are open until 6:30 since I don't get off until 6. I stopped…read moreusing big box pharmacy to exclusively come here

I'm sharing this experience because medication access should not require months of persistence from…read morea patient. My prescription for Nurtec ODT 75 mg, taken every other day for migraine prevention, had an active prior authorization approved on June 18, 2025, valid through June 18, 2026. Beginning in December 2025, I was repeatedly told by Ponchatoula Family Pharmacy that no authorization had been received and that my physician had not responded. Based on that information, I contacted my doctor multiple times over several months, only to be reassured that the authorization was already approved and active. Despite this, the pharmacy continued to deny the medication. After months of back-and-forth, I requested that the claim be fully reviewed and reprocessed rather than relying on the initial rejection message. It was then discovered that the prior authorization had been active the entire time. Once properly re-run, it was approved immediately. This was not a physician delay. It was a failure to verify and process an existing authorization. As a former pharmacy technician, I understand that automated rejections require verification with the insurer and appropriate escalation when needed. Those steps were not taken until I pushed for them. As a result, I went months without my prescribed preventive migraine therapy and experienced debilitating migraines while caring for my special-needs child. Preventive migraine treatment directly impacts daily functioning and neurological stability. I ultimately transferred my prescriptions and chose not to continue patronizing this pharmacy. Medication access requires diligence and accurate communication, and this experience did not reflect either. I hope this prompts improved verification procedures so other patients do not experience similar interruptions in care.

It is truly a pleasure to deal with these people! They are so very helpful and courteous every…read moretime. I actually look forward to going in. Service is absolutely wonderful each and every time.

Such a cute old school pharmacy shop! If they had an ice cream parlor I would be complete!! It's…read morebasically your mom and pop type pharmacy! It's a pharmacy where everyone knows your name :-) They have plenty of medical necessities for ourchase such as creams you find in the hospitals (calmseptine) to locally produced items such as candles and Nola apparels. I usually come here to fill a prescription that other "retail" pharmacies do not carry. Today they only had a few of my pills left in stock. They filled what they had and will call me next week to come get the rest. How nice! I really like that old town feel that we are currently missing! I hope everyone can come support their locals. I think my prescription may be a few dollars more but worth it for supporting my local pharmacy.

I was wandering around this store as my husband was being treated at the hospital. I thought to…read moremyself- this is such a nice place to wander for a distraction. Then the guy behind the pharmacy counter asked me if I was picking up meds- and I said "no, thank you very much for your good customer service" and then I looked at him- a man would like to hand me medicines for my very ill husband... unmasked. Then I looked around and all 3 of the employees I saw in the store were unmasked. I understand people's desires for freedom, but I also know the burden of dealing with long term effects of viral illnesses- and I know the burden of caution for someone I love who is highly vulnerable. It isn't something I would wish on anyone- and I don't just wish- I know my actions to prevent the spread of illness matter. I'd think a pharmacy next to the hospital would do better. I've seen this at restaurants and grocery stores- but a pharmacy?? Put a sign on the outside "attention- employees at the store don't wear masks- if that's cool with you come on in. If you are visiting ting someone at the hospital with a high infection risk or have a high infection risk yourself- shop at Walgreens" I would've gone elsewhere.

I found this company while trying to find an alternative to my previous provider. This organization…read morewas an excellent find. I wish I had found them years ago. They helped me understand the processes with my insurance. They assisted in helping me choose the equipment that would best suite me and my lifestyle. they explained the payment options perfectly. I had some technical questions about my equipment and they were very quick and responsive to get the answers form the technical representative from the manufacturer. After the sale, I had at least three followup calls to make sure the machine and the mask were functioning properly. Very good find and totally in good hands.

I am from Texas and recently traveled to visit friends in Picayune. Unfortunately, I left my CPAP…read morepower supply at home. I yelped for the closest shop that could help resolve my problem and met Gina at Respiratory Services. Gina did far, far more than required to exceed every single expectation. Anything else I might write here would be an understatement. If you have a need for CPAP or other devices or service, call Gina. Please be sure to tell her that fellow from Texas sent you.

Came in for a handicap tag. Very efficient office a& service. Monique was very fast & personable.read more

Speedy service! I did not have to wait at all and was able to get everything taken care of!read more

Exactly like the other reviews. My wife was sold a pair of sunglasses and assured it would only…read morecost $150, which she paid. After receiving the glasses, was called and told she owed another $60, which she paid. Was called a week later and told she owes another $200+!?!?!? Looking at the invoice, the sales person added tons of upgrades she didn't ask for or need (and we are not sure she got). This place is shady as hell!! Run away!!!!!!!

I went here almost 2 yrs ago. I keep getting told I owe more money every few months. I pay them…read moreeach time and then I get another notification I still owe. If I would have known it was going to cost me over $700 I would have went elsewhere. Don't tell me it's covered before I get my stuff then after all said and don't it's not. Never go here!!!! I definitely will never go back.