People Beware! If they can do this to me, they can do it to anyone. I only hope no one else goes…read morethrough something like this-its awful!!! I paid to have Jack & Don's in Hibbing, MN tow my vehicle to the dealership in Duluth for warranty issue & it was drivable at the time. On the way down to Duluth Mike (company owner I was told) was involved in a car accident that also damaged my vehicle on the back of the flat bed. My vehicle is now undrivable from the damage sustained in the accident & sitting waiting for repairs. I am disgusted that Jack & Don's crashed my car on Tuesday 12/22/20, and even though I spoke with Shari on 12/23/20 at 10am, Jack & Don's still did not disclose to me that my car was involved in a wreck, nor details of the accident. Shari's excuse was "Mike was going to call me the next day while he was finally driving my car to Duluth." So he was going to call me while driving from his non-hands free flip phone - thats illegal. And how about some follow thru to make sure that was actually done?! It was 5 days later before someone not affliated with Jack & Don's, who saw the wreck, notified me of the accident on 12/28/2020. Jack & Don's does not want to take responsibility for their actions. And instead have lied about details of the accident (the police report & accident pictures do not lie regardless what Shari wants to say) and hid the accident - they did not disclose to me about the accident, they did not inform their insurance company my car was involved, and did not even offer to refund the $350 they charged me for the tow. And because Jack & Don's did not disclose my vehicle being present in their care at the time of the accident, it further complicated & slowed down the insurance process to get the needed repairs for my vehicle. All of which could have been avoided if Jack & Don's was upfront & honest about the situation. My stress level is through the roof, I had to miss work & lose more wages, and finally get the police report with pictures of the accident and I am truly sickened by Jack & Don's horrible behavior through this whole ordeal. Mike (Jack & Don's employee) was struck by another large truck, went off the road into the ditch, hit 2 trees head on and doesn't think that would cause damage to my car chained on the back?! Seriously?! Unreal. They haven't even offered to refund my tow fee! So basically I paid them $350 to trash my car, stress me out, lie to me, deny the damage they did, cause me to lose more money, and be stuck without a car for weeks. I don't know what to do first cry or puke!

My truck broke down on 73 and I needed a tow, I contacted Jack & Don's and they were extremely…read morehelpful and patient with me as I am from the cities and not real familiar with the area. The tow truck driver was awesome and very courteous and I wish I would have gotten his name so I could mention him personally, as it was reassuring that he was on his way.

Had to have car hauled in mis firing. Got it to him at 830 am. He replaced 4 coil packs spark…read moreplugs wires oil change all by 330. Reasonable pricing as well. Very shocked and pleasantly surprised at how much I paid.

For the past several years I've always had the best of service at Dave's with my vehicles…read more Repairs have been thorough, the price is right, never had to return to redo anything, excellent car advice. As for Dave and the front desk, I find them trustworthy with exceptional customer service. They are and will remain my go-to business for as long as I'm living in the area.

Dave is a friendly business owner, he makes the time to answer the phones, and made sure he ran the…read morequote and prices of parts and work before proceeding with the work. And I value his opinion. He's very knowledgeable. It's hard to find a trustworthy body shop, this one you can surely trust, after getting my car back it ran so much better. Dave does quality work!!

Outstanding service. I've been stuck twice and they rescued me. Highly highly recommended.read more

I travel to Tower to see my folks every summer and Bob's is always helpful, even in an emergency…read more Polite and reasonable prices.

Yeah no place like C&H!!!!!!!!! I drive here from hours away to get my things on my car fixed. They…read moreAre NEVER ripping you off. The owner can never retire because every one loves him so much ;) They are very fast, immediate responses and it is fixed every time for half the price of every other place. I am getting my car fixed Friday and this will be probably the 100th time I have been there. Our whole family and relatives go there. If after they fix it and still doesnt work, they will take it back in same day and try to fix as fast as they can!! Without a doubt go to C&H!

$600 for a $60 muffler. Come here to get f'd in Hibbing…read more 30 yr cusomer never coming back to see Nick the new owner. FU asshole!

Very efficient and well done job. Very accommodating with my work schedule also. Was able to pick…read moremy truck up after hours and pay a few days later.

I brought my car to get cleaned, I didn't want the carpets cleaned, just the dash, cup holders,…read moreetc. Get to go get it later that day and I could have done better myself with a baby wipe. I wasn't very impresse.

Had a flat tire on a trailer with no spare. Roger happened to drive up on my trouble and offered…read moreassistance. I was saved. After getting to their shop Adam helped source a budget friendly tire option for me and mounted on my antique trailer wheel. This was a battle but he was well mannered and like Borat says" Great success" I am so grateful for these individuals and their businesses. Ty Adam and Roger.

Great mechanic great guy who can figure. Out just about anything if not everything wrong with a…read morevehicle....hell work on uu r car right on the side of the road too!