My alternator failed while up north at the cabin. My car was dead and I couldn't find anyone to fix…read moreit within a reasonable time period. I had the car towed to Northland Auto Service and they had my up and running in right away. They really went out of their way to get a new alternator installed asap. Thanks again!

From the owner: Peace of Mind Warranty - Nationwide 12 month/12,00 Miles…read more At Northland Auto Service we are the preferred repair shop for vehicle repair in the Virginia area. Proud to be locally owned and operated providing you with superior customer service. Our experience and knowledge will give you peace of mind when you need us most. Our technicians are ASE Certified. We offer a full range of towing services including: * Inspections * Transmissions * Motors * Tune Ups * Brakes * Alternators * Mufflers * Towing Service * Extended Warranty Work We do Complete Service for Cars, Trucks, SUV's and Recreational Vehicles. If it has wheels we can fix it! All of work carries a warranty for your protection. Call us today to schedule an appointment.

I recently needed help out of some snow. Ted showed up quickly, was professional, and above all got…read morethe van out without any damage. Much appreciated! Although we don't like calling for help, these guys know what to do and how to get it done.

Tyler went out of his way to listen to me and do what was necessary to assess my need for a new…read morebattery, make sure it remained charged enough to drive to the garage and clean an intake air filter. I really appreciated how helpful he was! Thank you Tyler!!

Towing out of the ditch then 10 miles to my house. They charged me $460.59!!!!!! The guy that towed…read moreme was nice enough but the price was outrageous! The sheriff even said he had never heard of anyone paying more than $150!! Then he said if I couldn't pay it they would hold my car at their shop until I came up with the money. Basically holding my car for Ransom!!

Quality and time drivers are great they have a cart for hauling motor cycles instead of just…read moredragging them on the bed and they also have equipment for off road recovery and big rigs there really well set up

People Beware! If they can do this to me, they can do it to anyone. I only hope no one else goes…read morethrough something like this-its awful!!! I paid to have Jack & Don's in Hibbing, MN tow my vehicle to the dealership in Duluth for warranty issue & it was drivable at the time. On the way down to Duluth Mike (company owner I was told) was involved in a car accident that also damaged my vehicle on the back of the flat bed. My vehicle is now undrivable from the damage sustained in the accident & sitting waiting for repairs. I am disgusted that Jack & Don's crashed my car on Tuesday 12/22/20, and even though I spoke with Shari on 12/23/20 at 10am, Jack & Don's still did not disclose to me that my car was involved in a wreck, nor details of the accident. Shari's excuse was "Mike was going to call me the next day while he was finally driving my car to Duluth." So he was going to call me while driving from his non-hands free flip phone - thats illegal. And how about some follow thru to make sure that was actually done?! It was 5 days later before someone not affliated with Jack & Don's, who saw the wreck, notified me of the accident on 12/28/2020. Jack & Don's does not want to take responsibility for their actions. And instead have lied about details of the accident (the police report & accident pictures do not lie regardless what Shari wants to say) and hid the accident - they did not disclose to me about the accident, they did not inform their insurance company my car was involved, and did not even offer to refund the $350 they charged me for the tow. And because Jack & Don's did not disclose my vehicle being present in their care at the time of the accident, it further complicated & slowed down the insurance process to get the needed repairs for my vehicle. All of which could have been avoided if Jack & Don's was upfront & honest about the situation. My stress level is through the roof, I had to miss work & lose more wages, and finally get the police report with pictures of the accident and I am truly sickened by Jack & Don's horrible behavior through this whole ordeal. Mike (Jack & Don's employee) was struck by another large truck, went off the road into the ditch, hit 2 trees head on and doesn't think that would cause damage to my car chained on the back?! Seriously?! Unreal. They haven't even offered to refund my tow fee! So basically I paid them $350 to trash my car, stress me out, lie to me, deny the damage they did, cause me to lose more money, and be stuck without a car for weeks. I don't know what to do first cry or puke!

My truck broke down on 73 and I needed a tow, I contacted Jack & Don's and they were extremely…read morehelpful and patient with me as I am from the cities and not real familiar with the area. The tow truck driver was awesome and very courteous and I wish I would have gotten his name so I could mention him personally, as it was reassuring that he was on his way.

Absolutely the best! Totally saved me big time! I was broke down in a parking lot, 20 miles from…read moreany place to get parts. He ran and picked up the parts for me, brought me tools, and hung around to make sure i was all good before he left.

Vary reliable my van broke down on 53 going home we got a ride home and he picked my van up and…read moretook it to my Mechanic boom done was vary vary with his praises to tow it from highway 53 was vary happy vary vary good towing company have used him a few more times to I have older van they brake down I know who I can call on to come get me

I would never take my vehicle to this mechanic. If I could rate this place 0 stars or negative…read morestars, I would. I went in for an oil change. They replaced my oil filter with an incorrect one. It came loose, leaked my oil, and my engine seized up. They did replace the engine, free of charge. However, it took about a month and a half before I got my vehicle back. Additionally, they had no record of the mileage of the replacement engine, nor could they tell me whether or not it was from a totaled vehicle. Considering my engine, which I did know the mileage and accident history, was wrecked through their negligence, I would expect that any replacement would come with similar information. Otherwise there is no way to verify if it is a suitable and fair replacement. Despite several calls for this information, this auto shop has not provided the information. ANY other mechanic replacing an engine would provide these basic facts to the owner of the vehicle. Furthermore, the engine clips were broken off and not replaced and a random wire was spliced into the engine. They will not explain why the wire had to be spliced in. If you like your vehicle, go anywhere but here.

I brought my truck into Anderson's for a routine alignment, and they did a half ass job. They left…read morethe bolts loose which caused my brand new tires that I put on after the alignment to wear uneven in the front end, and they are unwilling to stand behind the work and correct the mistakes that they made. horrible buisness practices ADVOID Andersons AUTO in Mountain IRON ,Mn So now I have to go buy 2 new tires because they can't do the job correct the first time

Doing business with Roger was very easy. He is very professional, personable, and competent…read more When I asked him to move my large 42 foot park model trailer, it went off flawlessly. He was on time with all the correct equipment. The trailer was in a very tight position connected with a large screened porch. He moved it out safely with no damage. He then towed it 45 miles to a new location where he had to place it in another tight situation. The whole process was smooth and timely.

DO NOT use this guy's service, I ditched my parent's jeep on my way to a funeral he would not tow…read morethe vehicle to where they wanted it to be towed. He was personally insulting and I got a definite grifter vibe off of him. Having worked in customer service for over a decade I can assure you not only does this guy lack those sorts of skills he has such a deficit if them it is like he has the opposite of them. $200 for a 15 mike tow Armoury Shell towed me from Cotton to Virginia (about twice as far) for $120. He bullied my mother on the phone and is just absolutely unpleasant in general.

Never ever use this for towing. Had to get a tow from West Eveleth to his garage and he charged…read more$100!!!! Are you serious! I hope this guy goes out of business, his garage is a mess, unprofessional, and overall terrible. I would rate this lower if I could.