Very nice animal hospital. Gal on the phone was very nice. (Our kitty had thrown up over a dozen…read moretimes in an hour and was having trouble breathing.) Once she confirmed it was an emergency with the doctor, they told us to come down right away. They were able to work us in and took great care of our kitty. Both the doctor and veterinary tech/assistant were extremely kind and caring. Since we didn't have an appointment, and because it was Sunday, it did take some extra time waiting in the exam room but that should be expected. X-ray was recommended, which we approved, and treatments were discussed with us by the doctor. Nothing was done without our consent and nothing was done as a surprise. We did have to pay the add-on emergency fee. But frankly, if that fee keeps people without actual emergencies from filling the place up on the weekends when our regular veterinarians office is closed then we are happy to pay it. (It was a $65 add on and in my opinion was well worth it.) We hope to never need another emergency veterinary visit when our regular vet office is closed but are very happy to know Robinson Animal Hospital will be here if we need them. If you are serious about taking care of your pets we highly recommend Robinson Animal Hospital. If we lived closer we would seriously consider switching to this vet. Thank you for taking such good care of our little one.

I took my puppy to get neutered, and they we suppose to give him a couple of vaccines and a…read morepedicure while he was sedated. After picking him up I asked if his nails were done due to them being long and they said YES. I took him to PetsMart and they said that he needed them done. I called and talked to Sherry, and she was not helpful and was not professional. When you spend almost $500 you expect the things that you paid for to be done. I have taken my puppy since he was 8 weeks old there and told them that they needed to make this right and they just kept saying that they could do it for FREE, I have already paid for it!!! I will never take any animal there and will be looking for another VET.

We love taking our pets here and have been for several years. The staff are very friendly and…read morehelpful. All the Dr.'s are professional, knowledgeable, courteous and friendly. They are very caring and compassionate. We have been very happy with all the care our pets have received over the years. We would not go anywhere else. There is never a long wait. Prices are reasonable. They send notifications when your pets are due to come in, which we find very helpful. We have nothing negative to say, only positive experiences! We highly recommend this amazing group of staff and Doctors!

I've brought my fury babies to Mtn Empire for decades. While there are less expensive veterinary…read morepractices out there, they don't have the specialty equipment & expertise that Mtn Empire does (ie: echocardiogram, cold laser, endoscopy). The doctors & staff are are knowledgeable, professional & kind. Right now Dr. Baird is helping me through the care of an elderly dog with lymphoma. He went the extra mile in getting a definitive diagnosis & laying out my options for care. And I know he & his staff will be there at the end to care & support. Some things are worth a little extra expense.

They are a great vet. They are very caring people that took care of my baby mollie when she help…read more Thank you.

Close the place down. They took care of my German Shepard for 11 years. For the last 3 years they…read moremissed a huge tumor on his spleen that was cancer and missed all the indications in blood work. They don't allow owners in the examine room any longer and over charge for everything. You have no clue what they are actually doing since you aren't allowed in the examination room.

I have had some really great vets over the years but hands down, Dr. Sanders and his staff are the…read moreabsolute best! Since our first visit I had two emergencies with my boy George and they got me in right away. The front desk staff is so friendly, kind, and compassionate; the vet techs are absolutely phenomenal, and Dr. Sanders is truly the best, very honest and caring. Did I mention the facility feels like I'm taking my dog to the spa? They've got a bit of a wait for new patients and they do ask for the first visits payment upfront but let me tell you Sander's Animal Hospital is worth it!

We needed a animal hospital to get our Bernese mountain dog fixed. So they offer the service and we…read morethought we should check them out ahead of time . The visit went off well and we plan to visit in late November to get the surgery done, more to follow!

Our first time visiting today. We heard from many church friends how great this place was…read more We had to bring our somewhat skittish farm dog in for shots and a check up. I was very impressed that the second the vet walked in our room and noticed our dog was nervous He sat down on the floor against the wall as to make our dog not feel intimidated. He took his time making our pup comfortable with him touching him , answering all our questions and did not make it seem like he was rushed at all. He didn't push any unnecessary vaccinations on us, answered all our questions and was overall delightful. When dealing with the front desk staff, they were amazing and kind and make you feel very comfortable. The front desk even called me hours after the appointment to answer a few questions I had at the appointment. This is by far the best vet I've ever been to and we will definitely be back!

They charge before you come in for your appointment I have never heard of that in my life I will…read morenever recommend this veterinary or will I be going to appointment so they can take there 60$ and you know what!!!!!!!!

Took my puppy in to get spayed. Everyone was so friendly. Didn't have to wait to check in or to…read morepick up. They took extra care with my girl & gave her lots of cuddles. They said she looked like she was in pain so they gave her extra meds. Would absolutely come back.

This review is of the Johnson City Peoples Street location. Their services are good but they add on…read morecharges for things that are not requested. I took my dog in for a rabies shot which has to be given by a veterinarian. Before the shot was given the vet felt him in the torso area for a couple of minutes. When paying I was told that in addition to the charge for the shot there was a $40 charge for his annual wellness exam. I did not authorize the exam and he had that "annual exam " just a few months prior. This is the second time that they have done this to me. Every time that I have been there they try to sell me extra services that are not necessary and products that are not needed and overpriced.

These techs are terrible to clients and are horrible to work with. The lack of professionalism is…read morebarbaric. If you care for pets go somewhere else. The atmosphere felt more akin to a highschool adaptation of mean girls than a hospital. If your choice is between going to a man on the street offering snake oil to cure your dogs cancer or going here, id recommend getting the man's number for future reference.

From the owner: Full-service animal hospital serving the pets of Johnson City, TN…read more Mountain Empire Veterinary Service has been caring for companion animals and farm animals since 1972. Currently we offer full service veterinary medical, surgical and diagnostic care at five small animal hospitals, one large animal hospital, with seven ambulatory vehicles to make farm calls. Our hospitals are equipped with medical, surgical, intensive care, advanced diagnostic equipment and isolation wards. The doctors and staff of all of our hospitals take great pride in providing current therapies for our patients. Each practice has provided information for their clients on their individual websites, which you can access under the Hospitals tab above. Our hospitals are equipped to provide preventative veterinary care, x-rays, ultrasounds, endoscopy, in-house laboratory testing, dental care and anesthetic monitoring. Our large boarding facilities can accommodate dogs, cats and exotic pets. Please see each hospital's services tab for a more complete list of the services offered at each location, or give us a call and we can discuss our hospitals with you in detail.