A friend of mine has used Dr. Presnell for years with great success at a lower cost than my current…read morevets prices, and so when she was giving up an appointment slot I jumped at the chance to take it for my aging dog who needed to be seen. Unfortunately, we were seen by a new, younger vet and NOT Dr. Presnell. The bloodwork came back less than favorable and she suggested they keep him for two nights. She said they couldn't keep him longer regardless of his condition because of a one day holiday (that should have been a red flag). I inquired about overnight hospitalization prices and was told it was $60 a night. We agreed. We called to get updates (they never called us with any information) and the one and only time they called back, I was told he seemed to be doing better with fluids and had taken a spoonful of food. After the second night, we picked him up with the expectation (by what we had been told up to that point) that he was doing a bit better and anticipated a $300-$500 vet bill. The bill was nearly $1000!!! We were then told "he may, or may not recover". I know there is no way to predict the outcome, but my dog came home even worse than he was. Once we saw him it was obvious that he hadn't improved at all. He refused to eat, vomiting and had labored breathing. I wish the vet had given us a true prognosis of how bad things were. I would have preferred a truth bomb that it was his time, rather than given hope when things were hopeless of improvement. I had to go to my regular vet and have him put down after having had him home for 1 1/2 hours. I felt horribly guilty that the last two nights of my aging dogs life were spent having test and being given injections surrounded by strangers.

Dr. Jack Presnell has been my Veterinarian for many years. I've had several dogs, large and small…read more He did the most perfect ears cropping for my Dobermans and Boxers. Always there and always dependable. His office staff is great and very knowledgeable. Many thanks to them!!!!

These were seriously the best people around. We have had doubts with vets around here so it was…read moreseriously a blessing to find this place. Dr. Kiser was so sweet, understanding and caring. Her and the vet tech/assistant, Jamee, did everything they could for our sweet cat and gave us multiple avenues to help our baby. We unfortunately had to put our cat down and they were so compassionate and sympathetic during our difficult time. Did not try to up sell us, but let us know about the options anyways in an informative manner considerate of the situation, overall they were respectful. Thank you for you help in this difficult time! My husband and I highly recommend this vet!

I can not say enough about the staff who holds the fort down in the front, while the vets and their…read moretechs holds us together in the back. Their jobs are not easy, and they all work long hours, and are exhausted at the end of the day. In spite of everything they handle from day to day, I have always been greeted with a smile. This staff has grieved with me and laughed with me. And I know for sure when I leave from there, my babies have received the best of the best of care!!! Why go anywhere else Charlie's Mom 12/30/2022

Our first time visiting today. We heard from many church friends how great this place was…read more We had to bring our somewhat skittish farm dog in for shots and a check up. I was very impressed that the second the vet walked in our room and noticed our dog was nervous He sat down on the floor against the wall as to make our dog not feel intimidated. He took his time making our pup comfortable with him touching him , answering all our questions and did not make it seem like he was rushed at all. He didn't push any unnecessary vaccinations on us, answered all our questions and was overall delightful. When dealing with the front desk staff, they were amazing and kind and make you feel very comfortable. The front desk even called me hours after the appointment to answer a few questions I had at the appointment. This is by far the best vet I've ever been to and we will definitely be back!

They charge before you come in for your appointment I have never heard of that in my life I will…read morenever recommend this veterinary or will I be going to appointment so they can take there 60$ and you know what!!!!!!!!

This husband & wife team are the very best in every way. I'm older, have always had cats, and have…read moremoved a lot, so I've seen lots of vets. These 2 are the best. They're sincerely caring and obviously love animals. They're also very knowledgeable from a medical standpoint, but also know how to sit with an animal and observe, so they can tie loose threads together that other vets may miss. Their compassion carried us through some very tough times. Wouldn't trust our cat to anyone else.

We moved to TN a few years ago with our senior dog, and I am very happy that we found Brookfield…read moreAnimal Hospital! On our first visit, they were able to take us in the same day as I called, and with our dog-reactive pet, they also always help us get her in safely. During our visits, the Vets always provide a very knowledgeable diagnosis, and they are as fair as any vet I've ever experienced, always making sensible suggestions instead of just "going for the money". These guys are great and I highly recommend them to anyone looking for a knowledgeable and honest animal hospital!!

I visited Companion Animal Hospital with my 15-year-old rescue cat. This cat has multiple issues,…read moreand I felt that Veterinarian Assistant Rebecca and Kristin O'Callaghan, DVM, both took their time in listening to and considering each of them. I felt like they really cared about my cat's health, and that they want to help her get some relief. When I called after the visit to get some information about over-the-counter treatment suggestions discussed during the visit, Coral was very helpful in obtaining the information directly from the doctor. I look forward to working with the team at Companion Animal Hospital, and believe that they are truly invested in helping my cat.

A year ago, my husband brought our 15 year old beloved male Shih Tzu to Companion Animal Hospital…read morefor the first time after he started having stroke like symptoms. Immediately they attended to him and said he most likely would not survive and Beau was put to sleep. I was out of town at the time but my husband shared how everyone was very comforting and caring. We received a sympathy card that everyone signed. We now have been bringing our male cat since he was a kitten. They are so good to Fred.

This is a post I never thought I would make but here goes. We followed Dr. Roark from her previous…read moreemployer when she opened her current practice. We have been with her since day one and she treated four of our pets. Until today. She refused to treat our 12 year old chihuahua who was bleeding from the rear. The receptionist said we should go to Cherry Point, which we promptly did because our chihuahua needed attention. Cherry Point was welcoming and helpful. They found the problem and we have a plan to get our baby healthy again. Ironically, they discovered some dental issues that Dr. Roark overlooked. This is inexcusable because our chihuahua sees her annually plus she did her nails every month. Needless to say our chihuahua and two cats have a new doctor. Something has happened to Dr. Roark over the years because years ago I took a stray in without an appointment and Dr. Roark treated it without issue. Today she refused to treat a 12 year established patient in distress.

Dr. Roark and staff are the most caring staff ever! She does an amazing job of providing great care…read moreat much better prices than any other vet in the area.

Excellent Service Wonderful Drs and Nurses…read more They have Boarding For your dogs too They Are extra helpful friendly Give you excellent advice and love your pet like there own

Dr Claiborne and his staff were very kind and sympathetic to me and my beloved cat "Fancy Pants"…read morewhen I took her in to be checked on March 19th. She turned 19 that day and unfortunately had to be put down due to her declining health. They allowed me to say goodbye to her and I stayed during the procedure so she would know she was not alone. I can't say enough about the genuine compassion they showed to us. Thanks for everything and God bless you.

Dr. Shelton and staff have always been absolutely professional, competent, and most of all caring…read more We now have our 4th dog with them and we couldn't ask for any better care. She is very realistic and cost conscious. She is firm about her personal limits but always has great suggestions for where to go if she doesn't provide the service. When we had to euthanize 2 of our dogs, she and her staff were awesome. With Abby, we were in to pick up medicine monthly. I was struggling with when the right time to say enough. She sat and talked with me and cried with me. Over 2 years with our dog with painful arthritis, crippling anxiety, and dementia, she stepped up treatment and always focused on her comfort. I have so many stories about the great care including dental and then referral to UT for specialist dentist. We feel like they love our dogs and care for our family.

My girlfriends dog patience is a 5-year old pit bull started acting sick I waited about 2-hours…read moreuntil I seen she's was very sick I live in evergreen area and took 15mins to get there had one doctor who was in surgery and was unable to help that I understand completely but they were three very nice ladies who said that there's nothing they could do so they sent me to Johnson city patience was alert and breathing when we were there but instead of trying to help her or give her something they just said they only had one doctor and he was busy with another patient which I understand completely but out of the three very nice ladies it looks like one of them could have checked patience over to see if there's was anything they could have done to help her get to Johnson city anyway patience stop breathing turning off of roan st exit I wasn't upset with them I was upset at my self for wasting time stopping there when I should have just went to Johnson city in the first place patience may be alive now the hardest thing I had to do was tell my girlfriend when she got home from work that patience had passed away she at first wouldn't except it then the next question from her was what did you do to her and couldn't say anything and now I'm working the back yard building a casket and she is in a very bad place I'm going way off course here but my question is one doctor three maybe four nurses who could not help at all why is the doctor the only one who can make decisions as to what the animal needs instead of doing greeting and paper work maybe grooming I personally don't know but out of all the people that work there why is the only one who can make a call is in surgery and the rest can't help but give you chucky cheese address and say the vet is next door and don't forget that there close from 12 to 1 for lunch if that doesn't piss you off then I hope that you're never in the situation I found myself in today maybe I'll take a look at how the veterinarians operate in this small area we call home owners of pets make a plan for if you're pet becomes sick do you really want to waste your time stopping at Unicoi animal hospital I don't think I will unless it's a vaccination just the day I've had and watching the person I love go through hell and I have no answer