These folks do a decent job. Initially I told the owner that I wanted to have her clean the fridge,…read morestove, oven etc. She said "OK" Well when she got to my residence/ new home she said that the fridge, stove and oven were extra as well as cleaning the inside of the cabinets. I then called the woman who was going to clean my apartment. She was charging me the same exact price to do her cleaning yet the inside of the cabinets, stove, oven and fridge were included in the price. Well the owner then told me that she would throw in the fridge and cabinets. I really just wanted her to communicate these extra charges before she came out to my home to clean. When she cleans windows she charges separately for each side of the windows e.g. inside and outside. I told her upfront that someone was coming in to change out the toilet. This is the only way that I could schedule it before my move in. Well when the plumbers were removing the old toilet some of the water from the tank got on the carpeting. The cleaning folks also steam cleaned my carpets. I mentioned to the owner that I wanted to reclean the carpet where the water from the toilet dripped on it. She said with a big smile "we're not going to bring out the steam cleaner again" I told her that she should give the client what they need or ask for. As long as it's reasonable. Nope, they were not going to bring out the steam cleaner again. I told her that when she refused to help me reclean the carpet in that tiny area I decided that our relationship would end. She told me that I should of had the toilet fixed BEFORE she got there and that she shouldn't have to clean up someone else's mess. I then said to her "well didn't you just clean up after the individual's mess who used to live here?" I told her that schedules don't always work exactly like you want. We didn't have a written contract. There was nothing stated about my needing to have the toilet put in BEFORE they did their cleaning. I am the boss. I pay their salary. They do what I ask or I find someone else to do the next job. Re-steam cleaning that tiny area of carpet would have been very easy. She also chose to set the oven on self clean. We ended the cycle early because it was taking too long. Well when they were waiting outside I opened up the oven. She had not cleaned at all in the oven and it was FILTHY. She could have checked it one more time before they left so she could have finished the job. When it came time to pay she threw a number at me. I told her that I would like to see how she got that total. She said "but you told me you would pay whatever" She kept repeating that statement over and over. Yes, I did say that I would pay whatever the cost was relative to the items I asked her to do. I didn't mean that she could just throw any number at me without showing me a breakdown of the charges or that "whatever" meant that I would give her a blank check. She said angrily "I want to get paid for my work!" Yes, I know that, but first give me a breakdown of charges. I am not going to pay you "whatever" without getting an accurate number. When she totaled up the charges I actually had to pay more than the first number she gave me. She also spent a lot of time on the phone while working. A couple of times I needed to ask her questions, but she was tied up on the phone. She didn't bring oven cleaner. I went and purchased some for her. I will end up cleaning the oven myself. I told her upfront that I have incurable stage 4 cancer metastasis in my spine. I was originally going to pay her through PayPal, but with the negative dynamics going on I chose to write her a check. I will find a more professional cleaning service for my future needs.

From the owner: Moving out? Need your home or business clean? Moving into your new home, and you want it to be…read morefresh and spotless before moving in? Or maybe you’re so busy with work and family and you just can’t find the time to get those household cleaning chores done. Well stop worrying because the answer to those problems is here! I offer any type of cleaning in home or business. Everything from ceiling to baseboards, linens and laundry. Need a good dusting? Yep I got you covered. One time, weekly, biweekly and monthly rates optional. Just give me call or email

Expeditiously responded after leaving a message; Eddie was…read moreso impressive on the phone with overview of their services and being a family-owned business, I could tell he had PRIDE in their services and loved what his company was able to achieve meeting others' needs. They were able to meet my schedule, arrived promptly on time, and worked tirelessly following a 3-week repair project due to a water leak that cracked ceiling due to heaviness of insulation. Having had to go through the 3-week project which left dust and small flecks of fiberglass insulation, it was a pleasure to have everything cleaner than before. Eddie tickled me when he explained, in cleaning my French doors (frame, windows and seals), he couldn't stand the way the outside windows weren't cleaned, so he walked onto porch and cleaned the outside (not part of the contract). That was PROOF that Eddie takes pride in what he and his team's work and progress. I recommend NOLA Elite Cleaning to anyone on the northshore (I live in Hammond), and they also cover the southshore. A+ as they exceeded my expectations in cleaning my Master Bedroom (EVERYTHING) including polishing furniture, glass, and also the bathroom was spotless.... every nook and cranny was cleaned and the glass shower doors had zero mineral build up left and looked like new. You cannot go wrong.

Very professional and knowledgeable. On time, accommodating and efficient. Not the cheapest or most…read moreexpensive but a good solid job done with a great attitude. Will be calling again.Thanks Eddie and Tyler!

Kalelia has been cleaning my house off and on the last 8 years or so, and she has me so spoiled I…read morehonestly would never dream of having any one else do so. She and her crew are efficient, thorough, and extremely reliable. I have recommended her to many friends, and they have all been thrilled with her work. Coming home after Kalelia has been through is one of the singularly fabulous experiences--everything smells so amazing (sometimes I smell the ~clean~ before I even walk in!) and is so tidy and just SPARKLY! Also, she is extremely professional and flexible with scheduling as necessary. And I love that I get an electronic invoice the day services are rendered so that I can process payment immediately. Cannot recommend enough!

Safety was their number one concern! Only one member of the household is asked to be there while…read morethey are organizing and you are to wear a mask at all times. The girl arrived on time with her supplies and her tennis shoes on and you had better be ready to move because she is ready to give you your moneys worth! She not only did what I wanted but pointed out things that I might also consider moving, storing or changing. She was fantastic and I have had her 5 more times and plan on having her back. Together we organized closets, drawers, cabinets, the garage and even parts of the attic!! I HIGHLY Recommend this service to anyone who is looking for an honest, hardworking operation. I see where they do housecleaning also and I plan to give them a call to schedule them for that too. So if you want your home organized this is the service to call. Wonderful job and pleasant friendly staff.

They supposedly did a move out clean for my apartment this morning-- the lease changes over…read moretomorrow at noon. I went over to look, and the floors have been left dirty everywhere. Both me and my roommate have called, no call back. They left dead bugs all over the floor, including about an inch high pile of termite dust. Some rooms were obviously mopped and others were not touched at all. Dust bunnies and finger nail clippings left on the floor. Do not recommend!

Anita, Michelle, and Ashley from Molly Maids, do an excellent job of cleaning my home. They listen…read moreto suggestions and any changes in service my home may require. My home always looks sparkling clean when they "mop out".

The service is good and they were on time. I was truly satisfied with the service and the cleaners…read more I have been using them for the past 6 months and so far I don't have any complaints. The ladies always do a great cleaning, they even sweep under my bed and get the dust bunnies.

I received a groupon for 3 hours of house cleaning and maybe it was because I had the coupon that i…read moredidn't receive their best service. I clean my house better on a daily basis. When I walked in, the house smelled great!! Other than that nothing too impressive. There was one of those crazy daddy long leg mosquitos on my kitchen counter top that morning and was still there when I got home. Does that mean she wiped around it or didn't wipe the counters at all? Mainly there was just a lot of obvious things that needed to be cleaned but weren't. I give it 3 stars because at least I didn't have to do my floors or wipe down my furniture that week and because the house was still cleaner than i left it. Also, it was a gift so it wasn't my own $55. I am still looking for a cleaning service but I will probably just go a different route.