Just back from a holiday to BULGARIA the hotel was first class as were the staff .we had a…read morebeautiful junior suit overlooking the pools and the beach .could not fault the food we were all inclusive different things every day .The evening entertainment was really good different acts each evening . now the down side to this holiday The airport was one of the worst we have been too no organisation .We had asked for assistance we were given a wheelchair then given directions of how to leave the airport and find our coach .The JET 2 reps were beyond belief i had my partner in the wheelchair and 2 suitcases asked the rep for help but was told he could not leave his post if it had not been for a kind taxi driver i would have struggled .ON the return leg it was worse no one met us we got a wheelchair after booking in then given direction again to get to the departure lounge but had to que up with every one else to go through security no help at all from staff or JET 2 again .The final straw as we needed a lift to get into the plane we are normally first but this time they boarded everyone else before us it was pandemonium and to cap it all we had to sit on the tarmac for nearly 2 hours WESTOE TRAVEL were brilliant at everything they did pity they can not run airports i think ALICE could handle it HIGHLY RECOMMENDED JOHN R

Great little independent travel agents in South Shields. They have some very competitive deals on…read morethe DFDS ferry cruises, as well as being able to book coach trips to Disneyland Paris and other European city breaks. I have been on a few trips booked by Westoe travel and in general, the hotel accomodation has always been sufficient. The people on most of the coach trips have always been very friendly and made the trips memorable. The prices offered are very competitive, too. They now have their own website on which they advertise any special offers that they have. These often sell out very quickly though so you have to be on-the-ball! Definitely worth popping in if you're looking for an affordable break away somewhere as they have plenty to offer.

Ever been in a travel agent and booked because the booking person had been, only to find you have…read morebooked a hut in a swamp. Well there is a rare find of an honest well travelled travel agent called Nicola. We booked to go to dominican with her and not only did she show us her last visit there on Facebook and advised us of the best places to eat. Same thing with London after wards. Keep up the great work

Friendly, helpful staff who will get you a good deal or cater to you holiday needs.read more

The service I received in here was excellent. Even though I said I wasn't planning on making a…read morebooking at the time, the lady dealing with me couldn't have been happier to help. Looking at various options available and offering advice on different holiday locations.

careless attitude using every excuse from its a new system, head office dealing, computer problems…read moreto its not a problem ........ well it is!

Staff are very helpful and know their business. They will help you find a good deal and great…read moreholdiay.

Do not use for taking your dog on vacation…read more The website specifically advertises dog-friendly crossing to Europe. The conditions are disgusting, nothing is organized, and your dog will be traumatized. The "kennels" consist of two disgusting cages shoved in a small hole by the trucks. I was not able to visit or care for my dog during the journey because the crew simply could not be bothered to escort me, which is required to go to the truck level. At disembarkation, the crew had no consistent policy. I was told by the information desk clerk I was not allowed to take my dog off the boat and that someone would drive me back on to get her. Then at the shore office, I was told someone with the crew would collect her with the luggage. Finally, when the very rude station manager brought her off the boat, he lectured me that I shouldn't be taking my dog on boats. Seriously?! TL,DR: if you care about your dog, use Stena Line and go through Holland instead

We've come here twice for the cheap weekend away to Amsterdam from Port of Tyne. This time we drove…read moreand found the car park (kind of) easily, parked up and were ready to check in! We unfortunately managed to choose the SLOWEST queue in the world so ended up taking ages to check in which is annoying- please sort this! Once we got on the ferry however we loved it, just like before. Our seaview cabin, our all you can eat buffet, the views. Everything was brilliant. Staff are all happy to help and polite and everything is well organised. Make sure when you get off at Amsterdam that you are first in the queue as once the coaches are full they set off for Amsterdam, so the quicker you get off the more time you get in the Dam! We took advantage of the 2 for 1 £85 for 2 people to Amsterdam deal which is such good value for money. To leave my car in the port of tyne for 2 days for only £24 which I think is really reasonable. Will always come back for some mini breaks :)

We have used Newcastle Airport twice now and each time we have found it so easy and stress free to…read morecheck in, the staff are helpful and always friendly. The departure lounge was nice and clean

Decent airport flying internationally, with more flights to various destinations being added…read more Recently flights to Mexico and America have started. The airport is a good size with plenty of parking. If you look on line you can get plenty of deals if you need to leave your car for any length of time. There are plenty of bars through security if you get thirsty. Various shops with a good selection of duty free.

Back home on the PRINCESS SEAWAYS. After our trip on the KING SEAWAYS we were very happy with the…read moreoutside cabin. Until..... We came back from the coffee bar and found the door wide open. The laptop and I-Pad in plain sight so it was no burglary. Maybe didn't close the door properly when we left? Not something in our nature but indeed, it needs a firm pull to hear the lock closing correctly. Pushing, pushing again... No. It won't open. Let's go to the shop and blame it to ourselves. Just for the fun and to ensure ourself the door was closed I turned back after a few steps and gave it a friendly tap on it's "shoulder"...... The insurance company wouldn't have believed me I think but the door opened again. And again, and again. Luckily the lock could be repaired by a technician. Yes, it happens every now and then.... It's alright now. No worries...... Ok. Skip the shop and straight to diner. The Bleu Riband this time. Starter Tuna carpaccio tasteless, sour if any. Yes, it went back almost untouched, yes, we explained why, no they didn't do anything about it. Luckily the Lambs rack made up for it. But...... No second time for us. As it happens the shop was still open so we went to taste and buy some Whisky....... After a good night sleep, thanks to the bed, not the tasting, and a closed door we arrived in IJmuiden before we knew it.....

These do really cheap cruises for a day trip to amsterdam - the boats are bad - the food is horrid…read moreand the cabins are small and dirty. There was no entertainment on when we went. You get to spend the day in amsterdam which is fun, better if ou dont take the optional coach tour as ou get more time to explore on your own. You have enough time to go to a cafe, a couple of musuems and the famous red light district but its in the day so not to seedy The duty free shop on board is okay Okay if you want a really cheap trip away as they sometimes have offers on.