Wonderful service, good people, friendly service, safe and secure feeling right from the start.read more

Devon and Andre were great! Helped us get a dispute through an hour before closing and were…read moreabsolutely awesome!! Totally recommend this business. Devon was exceptionally amazing and took the time to break down and explain EVERYTHING! 10/10!

Great bank. Great people. Enough said. Sorry some people seem annoyed about this bank being so…read morecareful with security, like with address changes....

Been with this branch for many years. I recently moved, of the 20+ places I called & sent emails to…read morechange my address, this was the worst! I expected a DNA sample to be their next request. Prior to this, tellers are great, ATM works, but on site customer service not helpful!

The worst bank ever! I'd give negative stars if I could. Horrible customer service. And they…read moredon't operate securely ... BEWARE!!!!

For the third time this year my wife and myself both had our debit card hacked three times so far…read morein 2025 Members First uses a third party debit card company so if you get hacked and they use your money to pay for their product you have to file a dispute well for $9.86 I'm not filing a dispute but they're adding up now especially the one for $86 that one hurt so from now on I won't be using your debit cards I will be finding another bank credit unions were at one time very good banking systems but not anymore and you've proven that so back to the bank I go have the day you deserve !

I walked into this branch in Reston to make some inquiries…read more The first person I met was not very warm but the second banker lady was instantly amazing and friendly, professional and welcoming. She deserves a great customer service award***** Thank you Ms. Estefany M for being so nice to me today. Answering my inquiry and pointing me to the right direction and with a happy attitude. It made my day

I've banked at a credit union for two + decades but when I received a mailer advertising a 3% 15…read moremonth CD rate I couldn't resist. Because I was going to squeeze in opening my account in between running errands I called to make sure I had everything I needed. A live person (who I believe was the bank manager) answered the phone, not a menu or queque. Already I was impressed. When I pulled up they were waiting on me and immediately Stephanie went to work opening my account. While she was definitely sales driven telling me about all the services they offered, she was relatable, professional, and friendly. Although they closed while I was there I never felt like the staff was rushing to get me out the door. In fact my experience was quite the opposite as I felt like the most important person in the room. They really know how to make a great first impression and with rates like that I'm going drag the hubby in when his current credit union CD expires. Hopefully the warm fuzzy feeling continues.

What a great little credit union with extremely helpful and friendly service. My home credit union…read moreparticipates in shared branch banking. Unfortunately, the closest shared branch location is this credit union in Elizabethtown. That is a real bummer. So, anytime I need to drop off paper checks, this is where I must go. Despite that, I am happy that this credit union has been so easy to work with. Service: This is really the most important category when rating a business in the service industry. I arrived at Wheatland FCU on a real crappy day after driving from north Harrisburg to get there. At previous credit unions who have participated in shared branch banking, I simply provide the name of the institution, my account number, the last 4 of my ssn, and a photo ID. In addition to that, Wheatland also wanted to verify my address. Well, I just recently moved, so my address was not correct. The initial feeling I got was that she was going to not allow me to deposit the nearly 1k of cash and 3k in checks that have been accruing in my safe for the last several months - after driving all the way down there with it. To my relief she allowed me to do so without too much of a hassle, but expressed that next time I needed to have an ID that reflected the same address as my financial institution. Personally, I think that is asinine. If I have all of the correct information, can read it to you, have a photo ID proving my identity, and several other forms of ID - it should be a non-issue. Fortunately, on this trip, it was a non-issue and she processed the transactions. I tell this story because she probably could have just as easily turned me away and told me to come back. I appreciate that she did not. She even made it seem like she was doing me a favor by processing the transaction. So honestly, I don't know what the policy is. Either way, make sure you have an ID that reflects your current address. Outside of that, the woman was extremely pleasant and easy to work with. Service: 4 / 5 Physical Building: It is small, it is a little old, but it was pleasant. It had a feel to it that was very. Also, a 'hometown' feel of sorts. Not overly commercialized. If any of that makes sense. Building: 4 / 5 Final Thoughts: Overall, I felt like my experience here was above average with regard to my experience.

From the owner: Wheatland Federal Credit Union...working for you... Wheatland FCU is proud to be Lancaster county's…read morecommunity credit union. Wheatland FCU has been a part of Lancaster County since its inception in 1936. We have a firm sense of commitment to the county we serve and belong to. Some of the products that we offer: * Consumer Loans * Home Loans * Card Services * Savings * Checking * IRA's We offer the following services: * Teller Services * Electronic Services * Telephone Services * Other Services. Core values to support our mission statement: Keeping up with latest innovations Providing competitive rates and terms. Friendly service on a personal level. Safety and security Honesty and integrity