I have an auto loan with Farmer's National Bank presently and I would not ever, under any…read morecircumstances, do repeat business with this bank. They assessed me a $150.00 prepayment penalty on the account for attempting to pay it off early. I have paid off every auto loan I've ever had with other banks, and none of them charged such a penalty. I called to try to have it waived and was redirected through numerous people over the course of a couple days. I now have to pay 32 cents per month by check for the next six months because the account balance is $1.90, and if I pay the remaining $1.90 immediately the $150.00 prepayment penalty will be assessed. Take your money elsewhere, not to Farmer's National Bank, unless you want to deal with ludicrously unwielding customer service and predatory lending involving prepayment penalties. There are plenty of other banks (most, in fact) who will NOT charge you such a fee. Had to give one star to leave the review, since zero stars isn't an option.

Northwest Savings Bank is a bank that I really respect, think highly of and admire. Their main…read moreoffices are located in Warren, they're one of the cities largest employers, they are committed to the betterment of the town which they have proved by having paid for fountains, music shows, the development of a music park and such a host of other items I can't even begin to recall them all. They are also the top lender for local businesses and indeed without them, there are some businesses and employers that may not have survived, so I am forever thankful for that. Besides their community involvement, they have a banking staff that is really about the most polite, attentive and accommodating to be found anywhere. No, I'm not just saying that because I have an account with them or personally do business with them because, being a resident of Fort Lauderdale where they have no offices, I don't. I'm only saying it because I really mean it. One other good thing of note is that they have a change sorting/counting machine, and that, I admittedly use a lot.

I was quoted a 10 day payoff on a loan. I paid the loan within three days via UPS because they…read moredon't do ACH payments. I have been waiting over a month for the title. I called and they said there was a $10.16 shortage. Why wouldn't anybody call me and tell me that? The lady that answered the phone said that she called and talked to the title clerk, a joke because I'm the only one that answers this phone. Long story short I hope to never have to do business with this bank again they caused us a sale over $10.16 because we didn't have the title. They did cash the check for $8970.61 that we were quoted as the 10 day as soon as they got it. To hold our title because of a $10.16 shortage and it was their fault is ridiculous. I sent them $10.16 check through UPS but they still have to hold it for five additional days for whatever reason because it's their policy, ridiculous. Get it Together Northwest Bank.

Always a delight to deal with. The professionals at this office are exceptional. I've also found…read morethe same (on my rare visit) at other offices.

This is a fantastic bank with very good customer service. I was greeted as soon as I walked in the…read moredoor. Erie Bank is opening in 8th bank in January. Pretty sweet bank.