I can't believe it's this difficult to try to spend money. Cabinet design has taken 3 months. The…read moredesigner communicates certain dates that things will be ready and doesn't deliver on those dates (not even close... weeks later after several requests for updates). We have had to point out unique considerations for appliances that the designer did not catch even after supplying the appliance model numbers. In the end, the cabinets were good quality but the customer experience has been so poor I cannot recommend them.

This place is a joke. They used to be reputable but not anymore. Let's just say I've felt more…read morecomfortable leaving a car dealership than after our flooring/ countertop purchase. Several return visits to fix obvious problems that should have never been left. So all around didn't have a good experience and was just glad for the project to be done so we didn't have to deal with them and their excuses.

Don't use this place. I'm sure I've been scammed for almost $1900. He was supposed to come Monday,…read morethen texted me that he couldn't come until Tuesday, now he's not answering his phone calls or texts. I've been screwed.

From the owner: We specialize in all aspects of Tile including walk in showers, backsplashes, and floors. We also…read moreoffer flooring installation services such as LVP, laminate and hardwood. With 17 years of experience We can tackle any project with professionalism, on budget and on time.

Great product and service! Had several large custom rugs cut and the edges bound. They were perfect…read moreand the binding was excellent. Highly recommended.

Best Ever!! I cant recommend any company more. From design, selection to installation. The…read moreprocess is simple, affordable and accomidating.

My wife found these folks through Facebook or some such social method. Our old house in Absarokee…read moreneeded some TLC for the floors (Depression Era "hardwood" flooring). To make matters difficult, we had to do the original estimate long distance. We were living in Texas and relocating to Arizona. I provided the approximate square footage and they gave us a conservative estimate before putting their eyes on it. We wanted to know order of magnitude cost versus total replacement. We explained what kind of flooring it was with a couple of pictures (it was not solid hardwood and would not take normal progressive sanding being too thin). Their estimate was within our budget and we agreed to the terms. We agreed to have them inspect to determine if any additional repairs were required. They must be busy because we scheduled out a couple of months, which was okay since the house was empty. They were definitely worried about the condition before they got to view the floors. They completed the work a few days before we arrived. We were completely knocked over with how beautiful the floors were. To top it off, they came in within their estimate. If you need your hardwood floors refinished, we highly recommend Soft Touch Designs.

From the owner: Hardwood flooring is one of the most attractive and important design elements in your home or…read morebusiness. No matter what your need, wood flooring adds value and comfort to any interior design, and with all the choices available today.

Terrible quality. Terrible customer service. Terrible contract honesty…read more Never ever will recommend. Run away.

Called Jessica last year asking about my sidewalk greying where water hits it. She will stop by…read more Never hear from her. Figure she is busy with Johnny. Get a call from them this year to set up reseal. Hold your horses nobody has looked at it and hasn't been 2-3yrs. Jessica says she'll stop by. She says CLR and power wash but should be resealed. Ok, maybe it has been longer than I think. No folks it has been a year and half. She calls me and tells me they ran out of the epoxy should have more next week. Two months later, weekly attempts to get a call answered, numerous fb messages and then a remark on their FB page I get a call from Jessica. She is selling and she will pass my info to the new people. Week later she finally gets around to it. This is what I learned. You have to reseal twice a year! They overcharged me for the job and she downplayed what is required to reseal my sidewalk and steps. When sealed it is a good looking sidewalk, wish I had gone with someone else.

Get any agreement in writing. We had gone to Pierce flooring and gotten a price on flooring and…read morehave a written bid stating we would be able to return any unopened boxes. A friend suggested checking prices at Floor Traders. They lowered the price by a small amount and verbally agreed to match Pierce's return policy. I made the mistake of believing they would follow through. They were very friendly at the time of the sale and agree to do exactly what Pierce would and then some by beating their price. So we decided to buy from them. The flooring and glue they sold did not install well on stairs. So we had excess flooring left over. When we tried to return the unused flooring we were told there were to many boxes. We weren't even asking for a refund on the glue or toe kicks for the stairs since that wasn't in Pierces bid. We showed them the Pierce bid and asked them to recall the agreement. They said we cannot take flooring back in the quantity that Pierce can. There was no maximum amount on the bid that could be returned and they never said there would be with Floor Traders either. They were of no help on the problem with the product on the stairs either. So we are stuck with 700 square feet of flooring, glue and toe kicks that won't work and cannot be returned. That's about $3500 worth of flooring. Our original purchase was for 5,600 square feet. Pierce actually told us a large return is easier to sell then a small amount because it can cover a full room or two for someone looking for a deal. They made plenty of money off this sale and could've sold the remaining flooring easily as it is a high demand product. Instead they have lost a customer and securely pushed us back over to Pierce where we have never had a problem returning any unopened boxes. If this product would've worked on stairs as we were told it would when we were sold the glue and toe kicks to install it we would've only had 4 or 5 boxes left. But it doesn't. We had to purchase a different product and install it on all 4 staircases. I recommend dealing with the other flooring businesses in town and if you do risk buying here get everything in writing.