Becky, the Manager is efficient and pleasant to deal with!…read moreThe place is clean and I was so happy to get such a great space. What a great experience, too. How considerate it was of her to choose a unit in close proximity to a clean, handicapped restroom. I had been unusually forgetful lately and entered the wrong code recently. Becky, The Manager was unbelievably gracious yet informative, in getting me straightened out. And it is how things are handled when they have the potential of going wrong that really counts, isn't it? I am looking forward to a lifelong relationship!!

My boyfriend and I rented a unit for about 10 months. We were both on the rental contract but the…read moremonthly payment came out of my account. The manager was very nice at first until the day we had to evacuate our home due to the fires. We had no where to go, so we hung out at our storage unit. She showed up the next morning and started yelling and accusing us of LIVING in the unit,not even asking about our situation. Other people that had to evacuate also had stayed at the facility. Another time she would not let me out the gate until we did exactly what she wanted. I think that's called kidnapping, holding me against my will! Now we are trying to clean out our unit, my boyfriend worked all night loading our things. This morning I get a text from her accusing the boyfriend of living in the unit and shaving in HER bathroom. You can look at him and know that's not true! And telling me he needs to get off the property and not come back, remember he's on the contract and we have access 24/7. I called her to discuss the issue with her and she hung up on me. How professional! It's a very nice clean facility but the owner needs to put their manager in check. Get the facts before accusing someone. We have taken pictures of the unit before returning our keys, there was a $50 deposit and rent is prorated for the last few days of the month that we had paid. 8 days to be exact. I'll tell the rest of the story after she inspects the unit.

AWFUL! I reserved a unit with Stephanie. Drove hours with a paid by the hour moving company…read more Arrived at the scheduled day and time. Stephanie was not there, the office was locked up for the entire day, and I was screwed. We sat there for a hours trying to fix this mess and I finally found another place to go. She should have called me to cancel, but didn't. The next week I spoke with Stephanie and told her how much this cost me $$$ and stressed me out and her response? " I was sick, you can berate me all you want,,," Stay away from this nightmare

I have had a unit here for almost 2 years now. I really worried that the change in ownership was…read moregoing to be a bad thing. I was so happy to find out Lisa was still going to be there. She has always been very helpful and understanding. The place is always kept clean and secure. I live in Roseburg and when i needed a unit there wasn't one to be had in town. I put myself on waiting lists for quite a few as it seemed silly to keep stuff long term in Sutherlin. By the time I started getting calls from closer units I decided to just stay at American. Yes it's a drive when I need to put something in or take something out, but Lisa has been amazing. And great customer service like that in any industry in this day and age is hard to come by.

I love this place. The staff is awesome, if a mistake is made they own it and make it right. The…read morelocation is great, climate controlled area to keep your belongings from the elements. Staff live on site, with a big dog. Very secure, I never fear for my storage items, cameras are everywhere, gates are open 365 days a year. totally recommend this business. Very popular in the area many, many other people trust the Fortress as well.

From the owner: The Best Choice for Household and Commercial Storageread more

I noticed that Umpqua Mini Storage in Roseburg, Oregon, has the best rates in town. They offer…read moreresident managers who are extremely professional, helpful and do everything they can to make you feel at home. They have large spaces for RV and Boat storage, easy pull through spots and turn arounds. Amazing customer service! I found their website at: http://roseburgstorage.com

I needed a space for my fifth wheel I(in a hurry). Martha eased my mind, and made it very…read morepleasant do business with Stow Away Storage. I had visited the office on a couple of prior occasions acquiring information from Julie and left there very impressed with Julie's knowledge, organization, and especially her knack for making me feel as if II were part of the family. Stow Away Storage offers competitive rates, numerous locations, and clean and professional facilities. I highly recommend them to anyone with storage needs in the Sutherlin Oregon area.

From the owner: Our business is an self storage facility. I have four facility in Sutherlin.read more

They had my Dads stuff for 25 yrs. We got it out & of course it was dusty but it was just as…read moreexpected. À+

I admittedly, was a month behind in my payments. I am struggling a bit financially, and had made…read morepayment arrangements with the guy that worked in the office. His name was Valentin. BUT!! Much to my surprise, Sherry THE OWNER, called my house DRUNK at 2 in the morning telling me they were selling my possessions at an Auction at 8am in the morning, and if I "wanted my stuff" that I had better come down early in the morning to bid on it.The very next day, I paid up IN FULL per my payment arrangement with Valentin.Apparently, when she fired Valentin, she null and voided all payment arrangements without the benefit of notifying the people who had them. NO business should call their customers at 2am. Especially,when you are so DRUNK you can barely speak english. Her new office boy says that she is going to make a practice of calling people in the middle of the night. If she would have left a msg on my machine, DURING business hours, I would have happily called her back. I have given could recommendations to this business in the past, prior to this woman taking over ownership. Never again! Stay away from Busy Bee Mini Storage. I have been a customer there for over 5 yrs. Paid $1000's of dollars towards storing my stuff. I am removing my things today and moving them to a better, more professional behaving business.

From the owner: We specialize in Storage. From cars to small items that can fit in a 5x5 unit, we will do what we…read morecan to help you out. We are locally owned by long term Oakland residents. Give us a call and see how we can help you from short term to many years to come.

Always kind and courteous staff I have stored my belongings here a few times over the years. I…read morewould definitely recommend this over many of the others.

From the owner: We have all sizes available. Many drive-up units, all with roll-up doors…read more Surveillance cameras!......Centrally located on Garden Valley Blvd, Only 3 blocks from Highway 5. In the Heart of Roseburg.....Come on in and meet our two Managers: Vickie & Crystal. We will be happy to show you around........Make certain to say "hi" to Snickers, our lovable dog. We also have moving supplies, including many box sizes available to you for purchase.