We hired NW Paint Revival to repaint the interior walls of our home for approximately $3,450. While…read morethe project was completed on schedule and the contractor appeared knowledgeable and responsive during the estimate process, we ultimately experienced significant quality and communication issues that left us disappointed with the final result. After moving into the home and spending more time with the finished product, we documented more than 45 photos of workmanship concerns throughout the house. These included paint on trim, baseboards, and window casings, paint drips, uneven cut lines, visible roller marks and flashing, inconsistent finish quality, areas with incomplete coverage, and wall repair issues that were addressed in some locations but overlooked in others. I've included as many photos as Yelp allows so others can evaluate the results for themselves. One of the biggest issues involved communication and expectations. Because we could not access the home before closing, we asked whether a video walkthrough would be sufficient for an estimate. We were told that it would be and that if additional square footage, coverage requirements, or color selections would affect pricing or scope, those concerns would be identified before work began so there would be "no surprises." We later completed an in-person walkthrough before the project started. During that walkthrough, no concerns were raised about square footage, coverage limitations, or the possibility that additional coats would be needed. Those issues were only discussed after we raised concerns about the completed work. My primary concern was not that touch-ups were needed. Most painting projects have punch-list items. Rather, it was how the concerns were handled once they were brought forward. Instead of focusing on the workmanship issues themselves, the discussion repeatedly shifted to the project's value, square footage calculations, and the limitations of a one-coat system. The contractor also disputed statements that had previously been made despite those conversations being documented in our message history. I understand that we did not purchase the company's premium repaint package. However, I do not believe that choosing a more budget-conscious option should result in paint on adjacent surfaces, visible drips, inconsistent cut lines, overlooked repairs, incomplete coverage, or the number of finish issues we documented throughout the home. I also wish coverage expectations had been communicated more clearly before work began. We were quoted additional charges for extra coverage in darker-colored rooms, which led us to believe that any other areas requiring additional coats had already been identified and addressed during the walkthrough process. Had we been told that other rooms might still show the previous color or require additional coats to achieve proper coverage, we would have made a different decision before proceeding. After documenting the issues, I requested a $100 partial refund as a goodwill gesture. I was not seeking reimbursement for the entire project, and the request was not solely related to one room. By that point, we had already moved into the home, had lost confidence in the quality of the workmanship, and did not want additional painting performed. The refund request was denied. Although additional walkthroughs and touch-ups were eventually offered, the proposed resolution changed multiple times throughout the discussion. The response initially consisted of a refusal of both repairs and a refund. After additional documentation was provided, the offer changed to cleaning up paint on adjacent surfaces. Later, the position became that if I would not allow another walkthrough, there was nothing further that could be done. By that point, I no longer felt comfortable having additional work performed and felt that the concerns were being defended against rather than genuinely acknowledged. Every homeowner has different expectations when hiring a painter, and I can only speak to my own experience. Based on ours, I would strongly finding another contractor, or recommend obtaining clear written confirmation regarding coverage expectations, the number of coats included, repair standards, and how post-project concerns will be handled before work begins. I was ultimately able to get a claim approved through Yelp, as they acknowledged the shortcomings of this work.

It has a been pleasure working with Ray and Scott. They have excellent craftsmanship as well as…read moresome great carpentry skills. My home is about 30 years old and they made it look brand new. They have clear communications, excellent pricing, and are very respectful. Carpentry skills - my chimney was broken and rotting. They quoted us and told us there's a chance it may cost more once they open up the chimney. Well it did end up looking worse once they opened and Ray was able to cut me an excellent price. Not only that he made it look brand new. Not only that, we had random rot along the house which they were able to scrape up and repair. There some pieces that was so damaged I really didn't think they could repair it. But I left to work one day came back and it was completely new. Speechless. Paint job - it was a two man job but they took their time to paint every surface carefully. They didn't cut corners. It did take about a week to paint but that's because we had rain randomly in the middle of June, but that didn't stop them. I didn't need the job to be done quickly, I needed it to be done right. And that's exactly what they did. Overall they did a fantastic job. I would hire them again 10 times out of 10. I get so happy every time I look at my house.

David and his crew was hired to replace the siding on our 2+ story home. We received multiple…read moreestimates from other reputable companies. David was not the highest and not the lowest. We felt the most trust in him and his experience out of the bunch. Beyond that, the quality of work and communication was top notch. After replacing the siding, some trim, and a few areas of rot, he brought in a paint crew the next day and knocked out the full paint job in just a couple of days. We have some pretty mature plants around the home and he took great care not to damage them. I will most definitely hire he and his guys again. They rocked it out. Pretty cool he is working on 2 neighbors houses this week as well.

Tony did a excellent job on my deck job very experienced a pleasure to work with we will hire Tony…read moreagain !

Very pleased with work and very personable. I was surprised at the quality of work and very happy…read morewith the results. Highly recommend.

Exceptional Service & Restoration - Highly Recommend Bajio Painting! Luis and his team did an…read moreincredible job restoring my Southeast Portland rental after tenants left extensive damage. They masterfully handled major wall repairs and lightened dark-stained wood, exceeding all expectations. Luis was professional and communicative throughout--essential since I was coordinating the repairs from Hawaii. Luis truly went the extra mile: when a vintage front door "peekaboo" viewer was lost by a worker, he proactively sourced and purchased a replacement from a marketplace site to make it right. He provided a competitive estimate and demonstrated his leadership abilities in convincing some of his team in working after-hours to meet my tight turnaround schedule. My property manager was so impressed with their expertise that Bajio Painting is now his first call for future painting needs. Luis's thorough "before and after" photos were/will be also invaluable... thank you, Luis, and the entire team! -- Terry from Kona

The paint job Portland Painting & Restoration did on our 100+ year-old Portland bungalow was…read morenothing short of exceptional. Our home was in need of difficult prep work, experience in correctly working with the potentiality of lead paint, undoing and repairing the previously shoddy workmanship, and taking the necessary time, patience, and care to give our home the love it deserved to look like always wanted it to. Comparing PPR with other painting contractors we worked with is night and day. It was immediately apparent that PPR was better trained and more accustomed to working on older Portland homes than anyone else. The amount of care and craft they put into the prep needed for our house was exactly the attention to detail you'd want to see in a project like this. And the end result has left us so happy. We have delighted in watching both neighbors and strangers walk by and take pictures of our new paint job, and have loved chatting with them about the exceptional work that was done. Recommending Portland Painting & Restoration has been a no-brainer. All have agreed their work looks outstanding. PPR's communication, transparency, deep knowledge, craftsmanship, skill, *pride in their work*--everything top to bottom--has been top notch. These are the professionals you are looking for. No question about it.

I've worked with PP&R one other time, and I must say, they are wonderful to work with. They took…read moregreat care of my homes and listened carefully to what I wanted. They also communicated every step of the way! Alex was the lead project manager, both times, and is friendly and professional. Zsolt was the lead painter and did a phenomenal job with my space; going above and beyond with attention to detail and making the wall repairs look as though they never needed repairing. Forrest completed some handy work for me, adding the finishing touches to my freshly painted project and allowing for me to love the final product even more! I may have found a lifelong partnership with this paint and carpentry business. Thank you, PP&R, for your consistency, professionalism, and dedication to keeping pricing affordable for the quality of work produced. Until next time.

Scheduled with Brett for an estimate. He suggested the time. He never showed. Fairly suggestive…read moreof the work producing the estimator can't be bothered to keep his appointment

HUGE WARNING, do not use this company or this guy Brett. Total fake it rude car salesman mentality…read more Its okay to be new but not okay to not be honest about it. Be ware this guy clearly has zero experience at remodels, even customer service for that matter. I wouldn't use this guy to paint my dog house. Call someone else!

I do not have another yelp account. Take that lie down. I am not conspiring with anyone in firing…read moreyou. By what illegal means do you justify this accusation? We gave you lots of chances to fix the many problems we already paid for, instead you gaslit me and pretended you couldn't see the lack of drywall mud or crooked walls, or skylights you ordered in too large a size with crooked wells. You pretended all that was normal. You proceeded to have the workers put up crown so you could charge, nevermind the problems with the walls. No contractor puts up crown mounding before finishing ceiling drywall! Stop lying about your work or I will post the truth: You have a long list of felony and criminal convictions. Shall I go into details with these facts? Is this why you sent erratic and angry emails at all hours of the night? Your demands for immediate payments and accusations of conspiracy are unprofessional and purely lies. The photos of my home show your awful work. Shall I post updated photos of your drywall several months later with even more visible seams and cracks? Your unsupervised workers created crooked wobbly walls in our den and bathroom. I understand you don't believe me because you weren't there to see or check their work. But every contractor and sub that has looked to help us has said the same thing, shoddy poor work. Both these rooms were taken down to the studs. Your men rebuilt the walls crooked, even the corners. How can you say you would have fixed that if we didn't fire you?? You said they looked good to you! Fix the drywall with what, a little spackle again or mud here and there, like the spackle smears your man did to hide the the damaged doors?? Then apply a little paint over the tape again? The drywall seams are pulling and curling, even worse now than when I took these pictures months ago. It needs to be redone. Stop pretending you know how to do the work. Our drywall is NOT level 4, which is what we paid for. You pretended the drywall was done. Pay me now you demanded. You pretended your workers applied 2 coats of paint. Pay me now you demanded. But everyone that sees our house is shocked that you claim it has level 4 drywall or adequate paint. The truth is you ran out of money and couldn't do the work properly. Every area your workers entered was damaged. I have the photos and video to prove it. Demanding payment immediately, so we paid but there are NOT 2 coats of paint. You damaged our wood floors by demoing without protecting them, then blamed us for the damage. Shall I post the proof of this?? You accused us of mopping and damaging a floor. You damaged one of a kind solid wood doors with tools, smearing SPACKLE to hide the dings your "unequipped" worker made (your adjective not mine). You let the "unequipped" one paint the ceiling without any hallway wall protection letting paint go down the walls. You damaged the downstairs hallway, millwork, and then blamed us for it. Your workers smeared paint down the walls and over doors. Next time show up and supervise your workers. Do not come to a homeowners house at 7am demanding an unannounced walk thru and yelling at them in front of their small children like you did to us because we have to go to work. And stop writing threatening emails, texts demands for payments at 4am. I suggest you take responsibility for the harm you have caused our family by damaging our property. If you do not remove the lies in your response to my review, I will consider further appropriate legal action.

Have hired Burnie several times for work on my personal residence as well as to work on clients'…read morehomes in preparation for listing and selling and for friends and clients who just need a handyperson and/or a general contractor. Have always found his work to be excellent, thorough and completed in a timely manner. If the proposed project is not something he does personally, like plumbing, he has competent and licensed people he hires. He gets the required permits for projects and is upfront about where there may be issues that are not readily apparent. He is friendly and willing to discuss projects to find the best way, and sometimes cost saving ways, to do the work.

Carlos and his team repainted the exterior of my house and they restained my deck as well. They…read morecompleted the job in 2 1/2 days, were communicative, flexible and did a great job. Carlos also helped me select the stain for my deck as well as its color. He has good aesthetic judgment when it comes to applying which color where as well. He is wonderful to deal with. Hopefully the job does last about 10 years or so. Time will tell of course.

Update and follow up! We are still impressed by the work Carlos and Crew did for our home. We are…read morehappy customers! Thx you guys!